Golam Usuf Shuvo
Director at IMPULSE ENGINEERING & POWER LTD.- Claim this Profile
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English Full professional proficiency
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Bangla Native or bilingual proficiency
Topline Score
Bio
Credentials
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Agile Foundations
LinkedInMay, 2020- Nov, 2024 -
Agile Software Development
LinkedInMay, 2020- Nov, 2024 -
Agile Software Development: Kanban for Developers
LinkedInMay, 2020- Nov, 2024 -
Agile Software Development: Scrum for Developers
LinkedInMay, 2020- Nov, 2024 -
Agile Testing
LinkedInMay, 2020- Nov, 2024 -
Cert Prep: Scrum Master
LinkedInMay, 2020- Nov, 2024 -
Characteristics of a Great Scrum Master
LinkedInMay, 2020- Nov, 2024 -
Database Foundations: Creating and Manipulating Data
LinkedInMay, 2020- Nov, 2024 -
DevOps Foundations
LinkedInMay, 2020- Nov, 2024 -
Learning Jira Software
LinkedInMay, 2020- Nov, 2024 -
Planning and Releasing Software with JIRA
LinkedInMay, 2020- Nov, 2024 -
Scrum: Advanced
LinkedInMay, 2020- Nov, 2024 -
Scrum: The Basics
LinkedInMay, 2020- Nov, 2024 -
Database Foundations: Administration
LinkedInApr, 2020- Nov, 2024 -
JMeter: Performance and Load Testing
LinkedInApr, 2020- Nov, 2024 -
Learning Docker
LinkedInApr, 2020- Nov, 2024 -
Learning Nagios
LinkedInApr, 2020- Nov, 2024 -
Project Management Foundations
PMIApr, 2020- Nov, 2024 -
SQL Server 2016: Administer a Database Infrastructure
LinkedInApr, 2020- Nov, 2024 -
Learning SQL Server 2017
LinkedInMar, 2019- Nov, 2024 -
Networking Foundations: Servers
LinkedInMay, 2018- Nov, 2024 -
MikroTik Certified Network Associate
MikroTikJul, 2019- Nov, 2024 -
Nasscom IT-ITES Sector Skill Council
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Experience
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IMPULSE Engineering & Power Ltd.
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Bangladesh
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Director
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Jul 2016 - Present
Achievements/Tasks: Creating a detailed business analysis, outlining problems, opportunities and solutions for a business Budgeting and forecasting Planning and monitoring Financial modelling Variance Analysis Pricing Reporting Defining business requirements and reporting them back to stakeholders Achievements/Tasks: Creating a detailed business analysis, outlining problems, opportunities and solutions for a business Budgeting and forecasting Planning and monitoring Financial modelling Variance Analysis Pricing Reporting Defining business requirements and reporting them back to stakeholders
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iPay Systems Ltd.
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Bangladesh
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Financial Services
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1 - 100 Employee
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Technical Operations Engineer
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Mar 2018 - May 2023
Achievements/Tasks: IT Support: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers targeted questions. Providing customers with step-by-step guidance to resolve technical problems. Following up on technical queries and providing prompt feedback. Prioritizing customer queries and escalating serious technical issues to IT developers. Documenting error reports and monitoring performance metrics. Relaying application functionality feedback from customers to IT developers. Compiling IT instruction manuals and useful IT support resources. Automate tasks through the creation and maintenance of scripts and tools. Manage and monitor all installed systems and infrastructure. Install, configure, test and maintain operating systems, applications software and system management tools. Design, Develop, Implementation and Manage Data Center. Perform Penetration test on the system with Nmap, Nessus, sqlmap and hydra Tech Operation Support: BEFTN file reconciliation, RTGS and internal transaction operation, ensuring account head balance. Maintaining network drive, google sheets and google docs to ensure virtual connectivity. Respond, investigate and executes disputes, fraudulent activity and all other serious/ emergency issues with the gateway partners and related stakeholders. Visits Central Bank of Bangladesh and other partner banks to discuss business opportunities. Managing campaign, campaign tools and plans through FB Page, Email, App Notification, in-app newsroom. Submit our daily, weekly and monthly execution reports and work progress to the higher management. . Show less
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Confia IT Limited
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Dhaka
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Frontend Web Developer
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Feb 2016 - Jun 2016
Achievements/Tasks: Determining the structure and design of web pages. Ensuring user experience determines design choices. Ensuring web design is optimized for smartphones. Build reusable code and libraries for future use. Ensure the technical feasibility of UI/UX designs. Achievements/Tasks: Determining the structure and design of web pages. Ensuring user experience determines design choices. Ensuring web design is optimized for smartphones. Build reusable code and libraries for future use. Ensure the technical feasibility of UI/UX designs.
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Exord Online
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Dhaka
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Support Engineer
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Feb 2015 - Jan 2016
Achievements/Tasks: Installing and configuring computer hardware, software, systems and networks. Monitoring and maintaining computer systems and networks. Responding in a timely manner to service issues and requests. Providing technical support across the company. Setting up accounts for new users. Testing new technology. Possibly training more junior staff members. Achievements/Tasks: Installing and configuring computer hardware, software, systems and networks. Monitoring and maintaining computer systems and networks. Responding in a timely manner to service issues and requests. Providing technical support across the company. Setting up accounts for new users. Testing new technology. Possibly training more junior staff members.
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Education
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2010 - 2015
United International University
Bachelor's degree, Computer Science -
1998 - 2007
Ideal School and College
SSC, Sciencce
Community
