Gokul Ghimire

Customer Relationship Management Consultant at GrowthLab Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Scarborough, Ontario, Canada, CA

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Credentials

  • Programming Foundations: Software Testing/QA
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • Test Automation Foundations
    LinkedIn
    Apr, 2021
    - Nov, 2024
  • Agile Foundations
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Programming for Everybody (Getting Started with Python)
    Coursera

Experience

    • Nepal
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Relationship Management Consultant
      • Sep 2021 - Present

      The key responsibility involved was understanding the client's requirements, discussing with the team, and interacting with stakeholders to implement the solution. The other was monitoring the customer's interactions and keeping records, and collaborating with developers to implement or improvise to tools to improvise customer experiences. The key responsibility involved was understanding the client's requirements, discussing with the team, and interacting with stakeholders to implement the solution. The other was monitoring the customer's interactions and keeping records, and collaborating with developers to implement or improvise to tools to improvise customer experiences.

    • Sweden
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Associate Software Engineer
      • Sep 2018 - Aug 2021

      In the following company, I started my career as an intern for web development and later become an associate software engineer, where I communicated with clients, and worked on software development on top of React JS and PHP. Making presentations, organizing teams, and communicating with clients were some of the other responsibilities involved in the later stage of time in the company. In the following company, I started my career as an intern for web development and later become an associate software engineer, where I communicated with clients, and worked on software development on top of React JS and PHP. Making presentations, organizing teams, and communicating with clients were some of the other responsibilities involved in the later stage of time in the company.

    • Nepal
    • Education
    • 1 - 100 Employee
    • Administrative Assistant
      • Aug 2020 - Jun 2021

      In this organization, some of the key responsibilities involved were interacting with students, and preparing and managing datasets in the college web-based ERP system. Other responsibilities were counseling students regarding the course, its scope, and opportunity. Working as an associate faculty member in absence of a professor, evaluating assessments, managing events, and communicating with students. In this organization, some of the key responsibilities involved were interacting with students, and preparing and managing datasets in the college web-based ERP system. Other responsibilities were counseling students regarding the course, its scope, and opportunity. Working as an associate faculty member in absence of a professor, evaluating assessments, managing events, and communicating with students.

  • Rajhans Infosys & IT Solutions
    • Kapilvastu District, Nepal
    • Sales Associate
      • 2018 - 2021

      Providing information to the clients on store and via telecommunications. ● Handling phone calls and Emails. ● Making Sales and dealing with clients. ● Making sales reports and presenting it to the team leader. Providing information to the clients on store and via telecommunications. ● Handling phone calls and Emails. ● Making Sales and dealing with clients. ● Making sales reports and presenting it to the team leader.

    • Wordpress Developer
      • Aug 2018 - Oct 2020

      The key Responsibility Involved was working on top of the content management system, crafting idea, designing work flow, developing plugins, integrating tools, plugins to craft a website. The key Responsibility Involved was working on top of the content management system, crafting idea, designing work flow, developing plugins, integrating tools, plugins to craft a website.

    • Nepal
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • President
      • Oct 2018 - Oct 2019

      CSIT Association of Nepal is a youth led, technology oriented , non governmental organization which was primarily focused on organizing skilled oriented events, workshop, seminars for the students in order to bridge the gap between academia and industry. More than 10K active members are affiliated with this organizations and i was provided with a responsibility to lead them. CSIT Association of Nepal is a youth led, technology oriented , non governmental organization which was primarily focused on organizing skilled oriented events, workshop, seminars for the students in order to bridge the gap between academia and industry. More than 10K active members are affiliated with this organizations and i was provided with a responsibility to lead them.

    • Non-profit Organization Management
    • General Member Board
      • Jun 2012 - Sep 2014

Education

  • Lambton College
    Postgraduate Degree, Information Technology Project Management
    2022 -
  • Orchid International College
    Bachelor of Science - BS, Computer Science and Information Technology
    2014 - 2018
  • Nepal Mega College
    Higher School, Science
    2012 - 2014
  • St.Judes English Secondary School
    SLC

Community

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