Project Manager

• Dec 2019 - Present

Sales Operations Executive

• Mar 2018 - Jun 2019

• Responsible of all sales operations on the retail side and meet the P&L budget.• Preparing daily, weekly, and monthly sales report and creating new opportunities for decreasing operational costs.• Checking the stores’ performances according to sales force KPI.• Creating and analyzing new campaigns for sales performance.• Preparing monthly and daily targets with finance and category departments. Ensure all targets have been set and put into the system before the month starts.• Contacting all store teams and the wholesale channel in terms of sales tracking, order, and promotion process.• Developing data formats for improving the sales performance and sales activity level. • Analyzing performance and productivity of the sales and the stores, providing action plans and necessary data to the sales retail coordinator and education team to enhance performance as well as training the stores.• Resolving inventory problems and get connect with supplier.• Calculating monthly bonuses of all personnel of stores and regional area manager. Taking active role in the creation and application of shifts, tickets, staff bonus handling and registration system.• Leading and execute back-office modeling project to increase stores’ efficiency.• Taking active role and coordinate all meetings and motivating, educating, and giving feedback of stores. Preparing to create effective training manual.• Being active role in organizations of all openings and renovations and following the stores' needs after opening and renovations.• Leading the new project of the reporting system to increase efficiency in the stores. • Responsible for the whole organization of Sales Conventions and Regional meetings. • Responsible for the new projects about store efficiency.• Direct Store Delivery, stock operations and efficiency project.• Help stores to prepare for the store audits, provide checklists and follow up. Show less

Sales Operations Specialist

• May 2016 - Mar 2018

• Planning bonus payments in accordance to sales performance. Responsible for giving stores to their target sales.• To develop new ideas for increasing store sales.• Organizing store opening and closures.• Checking the stores’ performances according to sales force KPI.• Analyzing performance and productivity of the sales and the stores, providing action plans and necessary data to the sales retail coordinator and education team to enhance performance as well as training the stores.• Preparing daily, weekly, and monthly sales report and creating new opportunities for decreasing operational costs.• To develop customer relationships with creating CRM campaigns.• Leading the new project of the reporting system to increase efficiency in the stores.• Leading the new projects about store efficiency. Show less

Sales Development Specialist

• May 2013 - May 2016

• Working 1-1 with Sales Operations Manager to plan sales targets (weekly & annually) for 48 M&S stores in Turkey. • Responsible for management of ACEV Project. • Preparing reports on sales figures to be shared with Headquarters in England. • Participation in meetings with stores to be inform them about their sales performance; creating campaigns to increase sales. • Responsible for giving order to stocks and entry of data regularly. • To deal with e-commerce companies; give them to M&S products for their campaigns. • To prepare reports for analyzing campaigns performance. • To analyze campaign results. • To develop customer relationships with creating CRM campaigns Supporting CRM Projects. • Responsible for giving stores to their target sales. • Organizing store opening and closures. Show less

Accounting Department

• Oct 2011 - Jun 2012