Experience

Stellar HR Solutions

• Telecommunications
• 200 - 300 Employee

• Credit Collections Manager

  • Oct 2017 - Present



G4S

• United Kingdom
• Security and Investigations
• 700 & Above Employee

• Credit Control Supervisor

  • Dec 2013 - Aug 2017

  Facilitate prompt debt collection and recommending the list of bad debtors with credit reference bureau. Attending to customers inquiry and queries. Maintaining accurate and up to date customer’s details and account records. Prepare credit note when a customer is wrongly billed. Reconciliation of disputed invoices. Ensuring credit policy is followed by all account holders. Producing reports on debts and collection as and when required. Sending sms reminding customer to about their overdue balance Show less



Orinoco Call Centre

• Information Technology & Services
• 1 - 100 Employee

• Team leader (floor manager)

  • Jan 2013 - Nov 2013

  1.Obtains client information by answering telephone calls; interviewing clients; verifying information 2.Determines eligibility by comparing client information to requirements. 3.Establishes policies by entering client information; confirming product and service price. 4.Informs clients by explaining procedures; answering questions; providing information. 5.Maintains communication equipment by reporting problems. 6.Maintains and improves quality results by adhering to standards and guidelines. 7.Updates job knowledge by studying new product descriptions; participating in educational opportunities. 8.Accomplishes sales and organization mission by completing related results as needed Show less