Gohar A Khan

Business Analyst at Eagle Tech Solutions Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Sutton, England, United Kingdom, UK

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Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Analyst
      • Jun 2022 - Present

      United Kingdom

    • Business Development Manager
      • Jun 2008 - Aug 2020

      Islamabad Project Manajement , Sales Management , People Management , Client relationship Management , Customer Services , Intereaction with Nokia Simens , Ufone , Warid and Huawei for ongoing projects, Reporting of the Staff , Grooming and Trainning of the Staff , Interactions with banks and offices for payments and look after all projects.

    • Pakistan
    • Banking
    • 700 & Above Employee
    • Relationship Manager
      • Nov 2007 - Feb 2008

      Faisalabad Pakistan  Holds daily meetings to manage and guidance to the sales team to ensure targets are achieved within a given time frame..  Co-ordinates with the tele-marketers to get leads and direct the Sales Officers to follow them.. Manage existing clients to handle issues such as credit limit enhancement, urgent processing of accounts and bills etc.  Monitors daily/weekly/monthly sales to track performance of each member of the sales team and report on all sales activities.  Direct the… Show more  Holds daily meetings to manage and guidance to the sales team to ensure targets are achieved within a given time frame..  Co-ordinates with the tele-marketers to get leads and direct the Sales Officers to follow them.. Manage existing clients to handle issues such as credit limit enhancement, urgent processing of accounts and bills etc.  Monitors daily/weekly/monthly sales to track performance of each member of the sales team and report on all sales activities.  Direct the Sales officers to target specific customers groups based on area, profile etc. Based on market knowledge.  Coordinates with Credit Initiation Unit to ensure smooth and quick application processing by providing the support of the team to answer all queries regarding the customer.  Follows up with various departments (EAM, Legal, Operations, Accounts etc.) to ensure fast processing of customer loan requests and ensure a good customer experience.  Responds to all service quality issues such as customer complaints.  Trains and counsels sales team (Sales Officers) on presentation skills, selling tactics, customer service, and relationship building techniques.  Motivates the sales team and ensure team building and high performance by Sales Officers. Show less

    • United Kingdom
    • Banking
    • 700 & Above Employee
    • Sales Manager
      • Apr 2007 - Oct 2007

      Islamabad  Guides and monitors the sales team ensuring the achievement of business growth/loan disbursement targets within specified time frame..  Holds daily meetings to manage and guidance to the sales team to ensure targets are achieved within a given time frame..  Co-ordinates with the tele-marketers to get leads and direct the Sales Officers to follow them.. Manage existing clients to handle issues such as credit limit enhancement, urgent processing of accounts and bills… Show more  Guides and monitors the sales team ensuring the achievement of business growth/loan disbursement targets within specified time frame..  Holds daily meetings to manage and guidance to the sales team to ensure targets are achieved within a given time frame..  Co-ordinates with the tele-marketers to get leads and direct the Sales Officers to follow them.. Manage existing clients to handle issues such as credit limit enhancement, urgent processing of accounts and bills etc.  Monitors daily/weekly/monthly sales to track performance of each member of the sales team and report on all sales activities.  Direct the Sales officers to target specific customers groups based on area, profile etc. Based on market knowledge.  Coordinates with Credit Initiation Unit to ensure smooth and quick application processing by providing the support of the team to answer all queries regarding the customer.  Follows up with various departments (EAM, Legal, Operations, Accounts etc.) to ensure fast processing of customer loan requests and ensure a good customer experience.  Responds to all service quality issues such as customer complaints.  Trains and counsels sales team (Sales Officers) on presentation skills, selling tactics, customer service, and relationship building techniques.  Motivates the sales team and ensure team building and high performance by Sales Officers. Show less

    • Banking
    • 1 - 100 Employee
    • Relationship Manager
      • Oct 2005 - Jul 2007

      Islamabad  Guides and monitors the sales team ensuring the achievement of business growth/loan disbursement targets within specified time frame..  Holds daily meetings to manage and guidance to the sales team to ensure targets are achieved within a given time frame..  Co-ordinates with the tele-marketers to get leads and direct the Sales Officers to follow them.. Manage existing clients to handle issues such as credit limit enhancement, urgent processing of accounts and bills… Show more  Guides and monitors the sales team ensuring the achievement of business growth/loan disbursement targets within specified time frame..  Holds daily meetings to manage and guidance to the sales team to ensure targets are achieved within a given time frame..  Co-ordinates with the tele-marketers to get leads and direct the Sales Officers to follow them.. Manage existing clients to handle issues such as credit limit enhancement, urgent processing of accounts and bills etc.  Monitors daily/weekly/monthly sales to track performance of each member of the sales team and report on all sales activities.  Direct the Sales officers to target specific customers groups based on area, profile etc. Based on market knowledge.  Coordinates with Credit Initiation Unit to ensure smooth and quick application processing by providing the support of the team to answer all queries regarding the customer.  Follows up with various departments (EAM, Legal, Operations, Accounts etc.) to ensure fast processing of customer loan requests and ensure a good customer experience.  Responds to all service quality issues such as customer complaints.  Trains and counsels sales team (Sales Officers) on presentation skills, selling tactics, customer service, and relationship building techniques.  Motivates the sales team and ensure team building and high performance by Sales Officers. Show less

    • Pakistan
    • Banking
    • 700 & Above Employee
    • Relationship Manager
      • Dec 2002 - Jun 2005

      Islamabad  Guides and monitors the sales team ensuring the achievement of business growth/loan disbursement targets within specified time frame..  Holds daily meetings to manage and guidance to the sales team to ensure targets are achieved within a given time frame..  Co-ordinates with the tele-marketers to get leads and direct the Sales Officers to follow them.. Manage existing clients to handle issues such as credit limit enhancement, urgent processing of accounts and bills… Show more  Guides and monitors the sales team ensuring the achievement of business growth/loan disbursement targets within specified time frame..  Holds daily meetings to manage and guidance to the sales team to ensure targets are achieved within a given time frame..  Co-ordinates with the tele-marketers to get leads and direct the Sales Officers to follow them.. Manage existing clients to handle issues such as credit limit enhancement, urgent processing of accounts and bills etc.  Monitors daily/weekly/monthly sales to track performance of each member of the sales team and report on all sales activities.  Direct the Sales officers to target specific customers groups based on area, profile etc. Based on market knowledge.  Coordinates with Credit Initiation Unit to ensure smooth and quick application processing by providing the support of the team to answer all queries regarding the customer.  Follows up with various departments (EAM, Legal, Operations, Accounts etc.) to ensure fast processing of customer loan requests and ensure a good customer experience.  Responds to all service quality issues such as customer complaints.  Trains and counsels sales team (Sales Officers) on presentation skills, selling tactics, customer service, and relationship building techniques.  Motivates the sales team and ensure team building and high performance by Sales Officers. Show less

    • Pakistan
    • Banking
    • 700 & Above Employee
    • Officer Consumer Finance
      • Dec 2000 - Nov 2002

      Faisalabad • Stream line the Auto Industry business • Issue maximum Purchase Order, documentation of all auto loans and verification of the customer • Maintain all brushers & forms which are being used in consumer banking. • Pioneer in establishing the Bank Alfalah Auto Industry Business in Faisalabad • Managed all auto dealers network in Faisalabad during my job which numbering 20 in Faisalabad.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Sales Officer and Recover Officer in Citibank
      • Mar 1998 - May 2000

      Faisalabad Sales of Credit Card, Deposit Moblization and Legal recovery.I have been top performer in Credit Card sales which was a milestone of my initial career.

Education

  • e Commerce College USA
    MBA, Marketing
    2002 - 2003
  • University of the Punjab, Lahore
    Bachelor of Arts (B.A.), Arts
    1992 - 1993
  • City Muslim High School Faisalabad
    Matric, Science
    1987 - 1989

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