Experience

AKAL Mortgages Inc.

• Canada
• Financial Services
• 1 - 100 Employee

• Mortgage Broker

  • Jan 2016 - Present



Best Buy

• Retail
• 700 & Above Employee

• General Manager

  • Mar 2015 - 2016



Future Shop is now operated by Best Buy.

• Canada
• Retail
• 400 - 500 Employee

• General Manager

  • May 2012 - Mar 2015

  Scarborough -> Currently managing a $20 million turnover with 60+ employees. -> Responsible for both top and bottom line, enforce sound merchandising and loss-control strategies, execute corporate programs, promotion and policies, and drive for customer satisfaction, associate productivity and P&L results. -> Increased services revenue by 10% over last year and 8% over budget and also increased Gross margin by 7% year over year by building sales culture and providing the customer with value… Show more -> Currently managing a $20 million turnover with 60+ employees. -> Responsible for both top and bottom line, enforce sound merchandising and loss-control strategies, execute corporate programs, promotion and policies, and drive for customer satisfaction, associate productivity and P&L results. -> Increased services revenue by 10% over last year and 8% over budget and also increased Gross margin by 7% year over year by building sales culture and providing the customer with value added complete solution. -> Acted as a catalyst to implement company’s renew red strategy while maintain high ratings on E-voice surveys and peer-rated surveys. -> Successful in implementing customer for life culture and as a result increased customer satisfaction which resulted increase in repeat customers.

• Sales Manager

  • May 2010 - Apr 2012

  Downtown Toronto -> Responsible for sales of all IT products in the company’s flagship store located at downtown Toronto. -> Motivated a team of 30 people to achieve 110% profitability every month. -> IT products typically are bought through a high-involvement decision hence the store merchandising standards were refined to enhance the in-store experience of the customer and to disseminate relevant information to ease the customer’s decision making process. -> The closing ratio was improved… Show more -> Responsible for sales of all IT products in the company’s flagship store located at downtown Toronto. -> Motivated a team of 30 people to achieve 110% profitability every month. -> IT products typically are bought through a high-involvement decision hence the store merchandising standards were refined to enhance the in-store experience of the customer and to disseminate relevant information to ease the customer’s decision making process. -> The closing ratio was improved from 15% to 25% -> As annual performance appraisal, was given the highest increase in the district

• Sales Manager

  • Jun 2009 - Apr 2010

  Scarborough -> Managed three departments-computers, cameras and cell phones in the store. -> Turned around the store and ensured profitable business in all the three departments in a record time of 06 months. -> Successfully managed a veteran and a reluctant team as a rookie DSM. -> Sales quotas were overachieved continuously for 10 months.

• Product Expert

  • Oct 2005 - May 2009

  Downtown Totonto -> Sell products and services to prospective customers and meet daily sales quotas. Evaluate computing needs and recommend products and services based on customer requirements. -> As a Product Expert responsible for hands-on selling of IT products, and was awarded the best sales person of the year 2006,2007 and 2008 -> Joined as a Product Expert in 2005 and was fast tracked to a senior position by the top management due to consistent overachieving all assigned sales targets in… Show more -> Sell products and services to prospective customers and meet daily sales quotas. Evaluate computing needs and recommend products and services based on customer requirements. -> As a Product Expert responsible for hands-on selling of IT products, and was awarded the best sales person of the year 2006,2007 and 2008 -> Joined as a Product Expert in 2005 and was fast tracked to a senior position by the top management due to consistent overachieving all assigned sales targets in record time.



Tata Motors

• India
• Motor Vehicle Manufacturing
• 700 & Above Employee

• District Manager

  • 2002 - 2005

  -> Handling the sales of commercial vehicles including pick up trucks, LCVc and ICVs through a network of dealers, subdealers and service centers. -> Extended value chain by combining finance offering, fleet management, operating lease, refinancing, spares & service financing. -> Establishing an MIS (Market Intelligence System) to ensure comprehensive competitive mapping -> Successful launch of TATA 207 DI (Pick Up Truck) achieving 82% market penetration within 2 months of… Show more -> Handling the sales of commercial vehicles including pick up trucks, LCVc and ICVs through a network of dealers, subdealers and service centers. -> Extended value chain by combining finance offering, fleet management, operating lease, refinancing, spares & service financing. -> Establishing an MIS (Market Intelligence System) to ensure comprehensive competitive mapping -> Successful launch of TATA 207 DI (Pick Up Truck) achieving 82% market penetration within 2 months of launch -> Establishing a market share of 62% in Pick up segment and 75% in LCVs, against a national average of 34% and 60% respectively -> Establishing a market share of 80% in company driven financing for LCVs and Pickup trucks. -> Developed new application areas for exiting product through innovative marketing Show less



LML

• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Sr Sales officer

  • Jul 1998 - Dec 2002

  Kanpur Area, India -> Achieving sales and collection target through multiple level distribution channel. -> Organizing sales promotion activities- Exchange & Finance, Test ride/Check-up camps etc. -> Training Administration to channel members and their salesmen regarding selling skills/techniques and customer care methodology. -> Educating channel members on cost-benefit analysis both at micro & macro level -> Launching of new products. -> Competitive Analysis and adapting to the… Show more -> Achieving sales and collection target through multiple level distribution channel. -> Organizing sales promotion activities- Exchange & Finance, Test ride/Check-up camps etc. -> Training Administration to channel members and their salesmen regarding selling skills/techniques and customer care methodology. -> Educating channel members on cost-benefit analysis both at micro & macro level -> Launching of new products. -> Competitive Analysis and adapting to the changing market scenario to devise counter below-the-line marketing plan -> Establishing opinion leaders and influencers within segmented communities Show less



Bee Gee Associates

• Marketing Officer

  • 1992 - 1995

  Kanpur Area, India -> Responsible for institutional selling of the Zero-B range of purifiers. -> Monitored service contracts. -> Engaged in post-sale troubleshooting when necessary to satisfy customer demand.