Ocean Freight Coordinator

• Sep 2018 - Present

Operations Executive

• Aug 2014 - Sep 2018

- Export booking, documentation, and declaration - Shipment Coordination - Prepare, review and execute scheduled Change Requests. -Create jobs in the system and prepare shipping documents includes draft BL, delivery /shipping order - Perform permit declaration in accurate and timely manner, that is compliant and meet with both Customs and Customer requirements. - Responsible for day-to-day operations in warehouse to ensure to meet operations KPIs - Perform customer services by managing customer queries, emails and all shipment related coordination -Conduct inventory count and verify any stock discrepancies Show less

Export In charge/ Coordinator

• Jun 2010 - Feb 2014

• Export booking, documentation, declaration and prompt delivery to port or terminal • Shipment Coordination & Planning • Create jobs in the system and requisite of payment voucher to shipping lines • Arrange bookings for shipping documents e.g. shipping orders, shipping notes, B/L etc • Prepare shipping document includes draft BL, delivery order, shipping notes, haulier Instruction • Declaration of outward permit, COO and marine insurance • Provide excellent and timely customer service by proactively informing clients of their shipment status • Coordinate with warehouse and hauler for container stuffing and delivery to port • Ensure timely dispatch of shipping documents. • Responsible for timely invoicing, costing and month end closing • Inventory Management of Documents • In charge receiving/releasing of goods in the warehouse • Handled customer’s inquiries and resolved customer’s complain • Ensured shipping Documents are completed correctly • Maintain excellent office files for shipment transaction Show less

Customs Broker

• Oct 2007 - Apr 2009

• Clearing of goods through customs barriers for importer and exporter such as preparation of requisite document/Import and Export Permit or electronic submission , calculation of payment on the behalf of client’s duties and excise tax and Harmonize Systems classification • Facilitating communication between Government authority and Importer • Clearing of goods through customs barriers for importer and exporter such as preparation of requisite document/Import and Export Permit or electronic submission , calculation of payment on the behalf of client’s duties and excise tax and Harmonize Systems classification • Facilitating communication between Government authority and Importer

In-house Customs Broker

• Mar 2004 - Oct 2007

• Preparing, signing, lodging, processing of Inward or Outward Permits Involved in aspect of ocean-air export and import documentaries • Import / Export Declarant /document processor • Some sort of administrative work and support the entire operation • Attended and solved client queries and ensure client/ customer issues are resolve and respond to in a proactive manner • Arranged/ coordinate customs clearance, delivery, booking and rates • Prepare Import Manifest to be submitted to Customs • Coordinate with airlines and steamship facilities to retrieve document for timely clearances • Create invoice, payable and collection of receivables (local and overseas client) within defined company time frame • Monitoring of document, deliveries/distribution of personal effects (balikbayan boxes)/parcels • Provide excellent and timely customer service by proactively informing clients, of the • status of their shipment • Maintain excellent office files for shipment transaction Show less