Specialist, Cybersecurity

• Dec 2021 - Present

• Responsible for engaging, marketing and presenting cyber security solutions, SOC and assessment services to end-users • Develop and explore potential customers in market • Establish & maintain excellent relationship with existing customer on different working levels • Strengthen customer satisfaction and user experience • Work independently on sales opportunities and follow up with customer tactfully • Accurate pipeline management and reporting weekly • Responsible for engaging, marketing and presenting cyber security solutions, SOC and assessment services to end-users • Develop and explore potential customers in market • Establish & maintain excellent relationship with existing customer on different working levels • Strengthen customer satisfaction and user experience • Work independently on sales opportunities and follow up with customer tactfully • Accurate pipeline management and reporting weekly

Client Associate, Global Enterprise Business, Asia Pacific

• Sep 2018 - Nov 2021

• Oversee luxury retail clients – Burberry, Kering Group and Richemont Group, on product and service delivery, contract management and RFP preparation within APAC region • Monitor clients' operational and post-sales inquiries • Collaborating cross-functionally and multi-region offices to deliver clients’ objectives • Building project timeline, reports and databases to ensure information transparency between Verizon and clients • Manage ad-hoc projects assigned by Client Partners • Oversee luxury retail clients – Burberry, Kering Group and Richemont Group, on product and service delivery, contract management and RFP preparation within APAC region • Monitor clients' operational and post-sales inquiries • Collaborating cross-functionally and multi-region offices to deliver clients’ objectives • Building project timeline, reports and databases to ensure information transparency between Verizon and clients • Manage ad-hoc projects assigned by Client Partners

Account Manager, Enterprise Solutions

• Apr 2017 - Jun 2018

• Promote enterprise ICT services (networking, information security and cloud computing) to enterprise customers • Identify opportunities within designated industries for new acquisition • Develop and maintain a trusted relationship with existing customers, connect with key business executives and stakeholders • Analyse the customer profiles to develop a sales plan for strategic solution selling • Prepare sales reports and forecast business trend to achieve the assigned sales objectives Show less

Cyber Security Account Executive

• Sep 2016 - Apr 2017

Darktrace is a cyber security software company, and world leader in Enterprise Immune System technology. Based on mathematics and machine learning developed by specialists from the University of Cambridge, Darktrace is capable of detecting and defending against emerging cyber-threats within the network, which go unnoticed by traditional security tools. With over 1,300 deployments across over 22 countries, and 300+ employees, Darktrace is quickly becoming a de facto self-learning cyber defense solution. The company is headquartered in San Francisco, and Cambridge, UK. My daily responsibilities: • Prospect accounts for new business • Establish and work with partners in my territory • Present and demonstrate Darktrace cyber threat defense solutions to information security experts and CISOs • Work closely with Darktrace Subject Matter Experts, Technical Account Managers and Cyber Threat Analysts who will support in performing Proofs of Value (POVs) Show less

Account Manager, Enterprise Business Solutions, Commercial Group

• Aug 2015 - Sep 2016

• Empower enterprises to accelerate their business transformation through capitalizing advance technologies• Responsible for relationship management with enterprise accounts• Develop sales and total solution selling strategies• Identify new business opportunities and strengthen customer loyalty• Liaise with internal counterparts for key customers’ project(s) to attain high customer satisfaction

Graduate Trainee, Commercial Group

• Aug 2014 - Aug 2015

• Attach/Rotate to different business functions or projects including commercial sales, product marketing, business development, bid & solutions consulting to enrich valuable connections, gain practical experience, acquire functional business knowledge and skills • Active participation in projects relating to cloud computing, video analytics & AI, IoT and digital marketing/analytics• Gain exposure to China business and professional training to uplift personal effectiveness and the knowledge and applications of product & services Show less

Student Trainee, Corporate Marketing, 1010

• Jun 2012 - Sep 2012