Head of Product Engineering

• Apr 2020 - Present

Senior Product Development Manager

• Aug 2018 - Feb 2020

> Leading a passionate team of 35 engineers to deliver data analytics and reporting platform. > Owner of agile development practices. Being a certified SCRUM master currently leading the implementation of scrum framework across various development teams. > JIRA Administration and Propagating JIRA adoption across the organization. > Actively involvement on DevOps activities, version planning & release schedules. > Actively contributing to the Process improvement initiative - Created the change management process and associated workflow. - Created L3 support team and defined patch development process. - Fine tuning QA Bug logging and verification workflow in JIRA - Implementing Semantic versioning scheme for the core product. > Restructured the department with focus on learning, inculcating the idea of innovation and leadership. > Implemented Career and Personality Counselling. Show less

Senior Software Architect

• Nov 2009 - Jul 2018

> Lead Solution Architect for - Vodafone Mobile Enterprise(UK) Reporting platform - Vodafone Global Enterprise(UK) e-Billing Portal. - Tata Teleservices (India), Starhub (Singapore), Revenue Assurance Audit System. - Bharti Airtel, Etisalat, Mobile Platform for customer onboarding> Contributing member of ARB (Architecture Review Board)> Contributing member to R&D by evaluating open source databases like Apache Cassandra, third party SDK for capturing biometric information, commercial mobile app development platforms > Steered the Center of Excellence (CoE) team of Product Management Group for defining product roadmap based on Market Research, RFP’s, CR’s and Sales input. Show less

Associate Software Architect

• Jul 2007 - Oct 2009

Was the Key Architect in designing and developing enterprise framework for strategic integration of Comverse (Boston, MA) core billing system and Intense “Uniserve” product to manage all outbound B2B and B2C communications.Designed and implemented algorithms for distributed processing across heterogeneous platforms, fault tolerance (multicasting heartbeat), Kerberos 4.0 like authentication, dynamic discovery of new services, multi-processing, etc.Acted as a SPOC to product management group for roadmap planning and prioritization.Led FEG (Forward Engineering Group) to deliver product roadmap with highest quality standards.As a Manager responsible for conducting performance reviews and regular one-to-one interviews Show less

Team Lead

• Feb 2005 - Jun 2007

Worked on projects using VC++, Microsoft Foundation Classes, ADO, COM, Win32 API, MS-SQL and Oracle, DB2.Conceptualized and designed generic database extraction tool supporting simultaneous extraction from heterogeneous sources like MS-SQL, Oracle, DB2, MySql and all ODBC sources.Developed various tools to automate the Billing system at Tata Tele Services, BPL Mobiles, ICICI (UK), tools include FTP, Mailing, Duplicate Billing system integrated to existing CRM application. Show less

Senior Software Engineer

• Jul 2003 - Jan 2005

Extensively worked on Customer Communications Management (CCM) Product which was developed using Visual C++ and various databases. Was solely responsible for developing COM library for database interactions. I introduced connection pooling for efficient utilization of DB resources.Led an 8 member team to develop selfcare module for telecom domain having a configurable site management module for administrators to manage upgrades dynamically. Headed various internal (X-Forms, Technical Support System) web projects using VB, ASP, VBScript, JavaScript, Active-X and XML. Show less

Software Engineer

• Nov 2000 - Jun 2003

As an absolute fresher, I was given a lot of opportunity to learn and experiment with my skill set. Visual basic, ASP, Java script, MS SQL were few from the list I used primarily in my day to day work. Being a quick learner, I naturally started to lead my peers and performed code reviews, source code management, debugging critical issues, suggesting solutions during discussions with team leads and also owning few critical modules.My responsibilities as part of core development team of Document Management Solution were, - Create e-Forms Template Designer and Viewer Modules- Manage OCR module and revamp Zone OCR - Document Indexing and Search- Various other upgrades to the functionalities Show less