General Management

• Feb 2023 - Present

Franchise Business Consultant

• Oct 2022 - Nov 2022

Vice President Operations

• Mar 2010 - Oct 2022

Key Achievements:● Maximized COGS of around 33% or less of total sales revenue through efficient purchasing.● Generated databases to analyze data and track all sales revenue for a $5 million sales territory.● Provided leadership and supported the growth of 4 immediate team leaders and their respective teams.● Gained valuable long-term relationships with the Top 100+ customers and sustained them for 20+ years through frequent engagement. ● Generated sales quotas for 15+ territories by analyzing past data to supported area account managers to achieve their sales goals.● Improved inventory control for over 2,000 items through consistent cycle counts resulting in an average of 95% on hand inventory accuracy.● Orchestrated the company e-commerce website to account for 40% of the total monthly customer order volume. Created over 20+ customer e-commerce websites.● Optimized the design of the computer network infrastructure that included investing in and placing over 15 desktop computers and 2 internal servers.● Minimized operational downtime to less than 1% with the move of the main warehouse in 2019. ● Achieved optimal warehouse capacity and efficiency with the layout and design of multiple warehouses that were 2500 square feet or larger, including one in Colorado.● Improved order fulfillment efficiency by 25% with identifying and implementing improvements in warehouse operational processes.● Minimized costs to help contribute to double-digit profitable growth in first full year of the Colorado warehouse facility during 2021.

Director Of Operations

• Mar 1998 - Mar 2010

Key Achievements:● Produced 20+ subsidiary reports in addition to regular monthly reports to provide sales teams with pertinent customer data.● Generated quarterly reports in Excel that provided an overview and analyzed over 20+ company KPIs● Orchestrated A/V equipment set up and product fulfillment for 3 to 10 customer events on average per year that served anywhere from 25 to 200 customers per event. ● Maximized pricing discounts up to 20% with multiple carriers such as UPS, FedEx, and LTL to deliver all customer shipments and minimize costs.● Achieved award-winning 99.5% or higher quality customer service for 20+ years through customer service training and commitment to improving the customer experience.● Grew and retained top talent for an average of 12.4 years in tenure by developing a team-based, high performing culture.● Reduced the backorder rating to less than 1% of sales through improved inventory control and purchasing.● Expanded HQ warehouse operations by 2500 square feet and ultimately to 23 inside and outside team members.● Contributed to and led the startup of the HQ operations in 1998 with only 11 employees.

Director Of Information Systems

• Feb 1992 - Feb 1998

Key Achievements: Produced multiple analysis reports on sales performance and business efficiency using Microsoft Access and Excel. Developed databases used to compile and analyze all relevant customer sales data and monthly sales quotas. Motivated sales team with daily sales performance reports to inspire them to achieve their monthly quotas. Key Achievements: Produced multiple analysis reports on sales performance and business efficiency using Microsoft Access and Excel. Developed databases used to compile and analyze all relevant customer sales data and monthly sales quotas. Motivated sales team with daily sales performance reports to inspire them to achieve their monthly quotas.