Experience

C&K Auto Parts, LLC

• United States
• Wholesale Motor Vehicles and Parts
• 1 - 100 Employee

• Warranty/Logistics Coordinator

  • Jan 2012 - Present



K Line

• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Customer Care

  • Mar 2011 - Jan 2012

  Customer Service/Logistics Customer Service/Logistics



EverDrive LLC

• Customer Care Manager

  • Jun 2005 - Nov 2010



RCN

• United States
• Telecommunications
• 700 & Above Employee

• Dispatch Lead

  • Feb 2000 - Jun 2003

  Created, activated and adjusted phone, cable and modem accounts for customers; Monitored and advised dispatchers on call center on policies & procedures; Investigated and reported phone, cable & modem outages; Dispatched daily work to all Technicians; Created and modified lunch and break schedules for employees, Managed quota for all field operations. Created, activated and adjusted phone, cable and modem accounts for customers; Monitored and advised dispatchers on call center on policies & procedures; Investigated and reported phone, cable & modem outages; Dispatched daily work to all Technicians; Created and modified lunch and break schedules for employees, Managed quota for all field operations.



Frederick Goldman, Inc.

• United States
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Customer Service

  • 1998 - 2001