Experience

Deyaar Owners Association Management

• Senior Administrator

  • Nov 2014 - Present

  Utility/ Community Account Management Administration of All Deyaar & Non-Deyaar Portfolio Freehold Properties - commercial, residential and mixture Utility/ Community Account Management Administration of All Deyaar & Non-Deyaar Portfolio Freehold Properties - commercial, residential and mixture



IMC DIRECT

• Information Services

• Office Administrator

  • Jul 2009 - Jun 2014

  Products research and sourcing, preparation, and submission of tender bids to clients. Prepares commercial and technical proposal for submission Preparation of monthly reports. Sending out promotional campaigns to new and existing customers. Assist with all requirements for trade shows and exhibitions. Products research and sourcing, preparation, and submission of tender bids to clients. Prepares commercial and technical proposal for submission Preparation of monthly reports. Sending out promotional campaigns to new and existing customers. Assist with all requirements for trade shows and exhibitions.



IMC Services (Information & Marketing Communication Services)

• Customer Service Representative

  • Jul 2005 - Jun 2009

  New lead and renewal follow up. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Build sustainable relationships and trust with customer accounts through open and interactive communication New lead and renewal follow up. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Build sustainable relationships and trust with customer accounts through open and interactive communication