Gloria Wiggs

Lead Intake Coordinator at Always Compassionate Home Care
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Contact Information
us****@****om
(386) 825-5501
Location
Mount Vernon, New York, United States, US

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Credentials

  • Project Management Skills for Leaders
    LinkedIn
    Feb, 2023
    - Nov, 2024
  • Strategic Thinking
    LinkedIn
    Feb, 2023
    - Nov, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Lead Intake Coordinator
      • Apr 2023 - Present

      Responsibilities include, excellent communication skills to be able to work with multiple insurance representatives, attention to detail, effectively handle a high call volume, ensure patients are informed of every step of their enrollment process for homecare services • Receive referrals from referral sources • Verify patient’s insurance to determine eligibility • Educate patients on services we provide & the process of enrollment • Send referral to MLTCs for potential enrollment or Medicaid assistance • Send referral to appropriate CHHA for skilled services • Determine what services were approved by insurance • Ensure Agency receives authorization for MLTC cases and provide case specifics to Agency's HHA Coordination Department Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Case Manager
      • Apr 2021 - Apr 2023

      Committed to serving the Mental Health and substance abuse population. Committed to serving the Mental Health and substance abuse population.

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Client Care Coordinator
      • Jun 2018 - Jun 2021

Education

  • City University of New York-Herbert H. Lehman College
    Bachelor of Applied Science - BASc, Industrial and Organizational Psychology
    2020 - 2023
  • Westchester Community College
    Associate of Science (A.S.), Fashion Merchandising
    2013 - 2015

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