Gloria Wiggs
Lead Intake Coordinator at Always Compassionate Home Care- Claim this Profile
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Bio
Credentials
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Project Management Skills for Leaders
LinkedInFeb, 2023- Nov, 2024 -
Strategic Thinking
LinkedInFeb, 2023- Nov, 2024
Experience
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Always Compassionate Health
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Lead Intake Coordinator
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Apr 2023 - Present
Responsibilities include, excellent communication skills to be able to work with multiple insurance representatives, attention to detail, effectively handle a high call volume, ensure patients are informed of every step of their enrollment process for homecare services • Receive referrals from referral sources • Verify patient’s insurance to determine eligibility • Educate patients on services we provide & the process of enrollment • Send referral to MLTCs for potential enrollment or Medicaid assistance • Send referral to appropriate CHHA for skilled services • Determine what services were approved by insurance • Ensure Agency receives authorization for MLTC cases and provide case specifics to Agency's HHA Coordination Department Show less
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CABS Health Network
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Case Manager
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Apr 2021 - Apr 2023
Committed to serving the Mental Health and substance abuse population. Committed to serving the Mental Health and substance abuse population.
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The Guidance Center of Westchester
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Client Care Coordinator
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Jun 2018 - Jun 2021
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Education
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City University of New York-Herbert H. Lehman College
Bachelor of Applied Science - BASc, Industrial and Organizational Psychology -
Westchester Community College
Associate of Science (A.S.), Fashion Merchandising