Experience

Tri-City Health Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• • Dec 2012 - Present

  Provides quality assurance, dental program management, administrative support and Case ·Management for the site and HIV Program Manager. ·Handles multiple incoming issues and concerns associated with the site operation. ·Provide support to the Program Manager by receiving all internal and external patient request, making recommendations, and preparing paperwork for the Program Manager’s final approval. ·Assist with program documentation collection, agency and funder reporting, monitor contracts and budgets. ·Provide psychosocial and medical case management to clients who are living with HIV/AIDS. ·Conducts intake assessments, develops individualized core plans and tracks client progress. ·Collects statistical data and ensures that client file documentation is up-to-date as required by the agency and funders. ·Assist with the monitoring of contracts and budgets to assure completion of program goals and objectives, and assure adherence to State and County regulations. ·Enroll new and out of care clients into the Ryan White program. Conducts intake assessment, verify eligibility and assignment of case manager. ·Maintain department budgets and oversee purchasing ·Perform a wide variety of assignments associated with grant invoicing, purchasing, deliveries, supply inventory. Reconcile grant invoices and work closely with grant accountants to assure all expenditures are captured. Ordering and maintaining medical and office supplies ·Compose general correspondence and emails ·Entry of client and patient information into a centralized secure database ·Maintain all records, reports and files for the department · Managing conference room schedule ·Fill in as a receptionist on an as needed basis ( this includes answering phones, greeting clients, scheduling clients, checking clients in and notifying appropriate personal) ·Assist with Projects to include scheduling, tracking of timelines, due dates, correspondence and recording of information. Show less

• • May 2015 - Mar 2016

  Oversee the agency’s Ryan White grant(s) including responsibility for program-related reporting. Coordinate, implement, tailor, adapt, and evaluate program activities to meet program goals and objectives. ·Participate in selection and recommendation to hire, train, supervise and evaluate program staff, as well as volunteers and interns. ·Report to the Clinic Director and Clinic Manager to address site issues and maintain smooth operations and allow staff to provide high quality and timely care and services to patients. ·Contact organizations and professionals working with persons who are HIV+ to promote services. · Maintain collaborative working relationships with other HIV service providers. · In coordination with the Planning and Development Department give input on grants related to HIV/HCV services in order to maintain department program goals. ·Ensure HIPAA and TCHC policies and procedures are maintained related to the input and update of confidential client files and database. ·Coordinate with satellite sites and maintain stakeholder relationships as relevant to these sites. ·Ensure collection and maintenance of accurate, up-to-date program documentation. ·Monitor program specific contracts and budgets to assure completion of program goals and objectives, and assure adherence to State and County regulations. ·Coordinate routine and timely compilation and analysis of statistical data and preparation of reports to agency and funders as required by contract(s) or assigned by supervisor. · Work within program budget and coordinate related purchasing. · Coordinate work site preparation for clinic audits · Participate in community needs assessment, program planning and program resource allocation activities. Show less



Tri-City Health Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Assistant

  • Nov 2005 - Sep 2012

  ·Provide administrative support to the HIV department and handle multiple incoming issues and concerns associated with the site operations. ·Ordering and maintaining medical and office supplies ·Compose general correspondence and emails ·Entry of client and patient information into a centralized secure database ·Maintain all records, reports and files for the department ·Fill in as a receptionist on an as needed basis ( this includes answering phones, greeting clients, scheduling clients, checking clients in and notifying appropriate personal) ·Assist with Projects to include scheduling, tracking of timelines, due dates, correspondence and recording of information. ·Clerical support and data entry ·Perform a wide variety of typing assignments and handle confidential documentation. ·Performs a range of staff and/or operational support activities, including assistance with arranging client transportation and HIV dental referrals; may serve as a liaison with other departments on basic administrative and operational matters. ·Enroll patients into ADAP, OAHIP and PCIP program. ·Reconcile grant invoices and work closely with grant accountants to assure all expenditures are captured. ·Carry out projects developed with the HIV Program Manager that improves the overall function of the site and it's programs. Show less



Allied Barton Security at Sun Microsystems

• Menlo Park, CA

• Front desk security/receptionist

  • Feb 2000 - Nov 2005

  -Greet guests and employees in a cheerful and welcoming manner -Answering phones -Receive incoming packages -Interacting with a variety of persons including: clients, visitors, public safety officials, government officials, employees and the general public -Security access of authorized personnel into building including visitors and their employee sponsors, client employees and / or contractors -Assisting all employees, customers, visitors and contractors of client by greeting, directing, badging and responding to service requests -Enforcing client and company policies and procedures -Badge Compliance -Property Movement Compliance -Regulating and directing personnel movement and traffic, as necessary -Observing and reporting all unusual activity -Notify, assist and direct emergency personnel as necessary Show less