Experience

Babylon

• United Kingdom
• Hospitals and Health Care
• 400 - 500 Employee

• Office Assistant

  • May 2018 - Present

   Assistant to Office Manager  Greeting and looking after guests  Effectively managed the reception area to ensure the smooth and efficient running of the fast faced  Responsible for Security equipment and the Access Cards  Ensured that all security protocols for visitors were adhered to  Identified and implemented improvements to office admin processes, training colleagues, and achieving higher efficiency in the completion of daily tasks.  Handled the switchboard to attend to general telephone enquiries and delegating when needed to relevant departments.  Supported with order fulfilment, office supplies procurement, inventory management and event management.  Assisted with the co-ordination and amendments of meeting room bookings  Set up customer accounts in CRM system, and sending printed welcome packs to successful applicants Show less



ODL Dental Clinic

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Receptionist & Keyholder

  • Aug 2017 - Apr 2018

   Provided excellent customer service, responsible for greeting and assisting patients from the moment they walk in the practice.  Booked appointments and maintained client accounts, managing the dentist’s schedule and patient invoices.  Key holder, in charge of opening and close the practice, handling operational procedures and assisting cashiers.  Provided excellent customer service, responsible for greeting and assisting patients from the moment they walk in the practice.  Booked appointments and maintained client accounts, managing the dentist’s schedule and patient invoices.  Key holder, in charge of opening and close the practice, handling operational procedures and assisting cashiers.



Monsoon Accessorize

• United Kingdom
• Retail
• 700 & Above Employee

• Sales associate

  • Jan 2008 - Jan 2013

   Supported customers by providing a knowledgeable service, listening to customer needs, and offering informed advice  Promoted sales and store discounts.  Maintained detailed knowledge of company policies, products, and promotion, whilst also keeping informed of market trends  Provided team training and product overview to new employees.  Worked towards daily and monthly targets individually, and as part of a team.  Displayed courtesy and professionalism to a wide variety of clients from many backgrounds.  Diffused any difficult situations as they arose Show less