Experience

Reboost

• United Kingdom
• Technology, Information and Media
• 1 - 100 Employee

• Human Resources Assistant

  • Mar 2023 - Present



Jobiesbeautyandspa

• Nigeria
• Personal Care Services
• 1 - 100 Employee

• Human Resources Officer

  • Apr 2022 - Present

  Lagos, Nigeria

• Senior Administrative Assistant

  • Apr 2022 - Feb 2023

  Lagos State, Nigeria



Fiverr

• United States
• Software Development
• 700 & Above Employee

• Virtual Assistant

  • Jun 2018 - Dec 2022

  • Schedule and organize meetings • Create a social media calendar, handle the company's online presence on channels like Facebook, Twitter, Instagram, etc., and adapt content to suit each audience. • Graphics Design using Canva • Email management • Cold and warm calling



Bina Al-Amal Foundation

• Human Resources Administrative Assistant

  • May 2022 - Nov 2022

  Lagos, Nigeria



Heels and Tech

• IT Services and IT Consulting
• 1 - 100 Employee

• Business Analyst

  • Mar 2022 - Apr 2022

  USA Analysis: Impact Analysis, Gap Analysis, Functional/Non-Functional requirements, SWOT Analysis, Pestle, Business Case creation. Communication/Elicitation: Surveys, Interviews, Personas, Workshops. Document Creation: Use case, User Stories, Epics, Sprint Planning, Daily Scrum, Sprint Review, Business Requirement Document (BRD). Process mapping: Swim Lane, Process Flow, Unified Modelling Language (UML). Technology: Office 365 (Visio, Excel, Word, Outlook, Powerpoint… Show more Analysis: Impact Analysis, Gap Analysis, Functional/Non-Functional requirements, SWOT Analysis, Pestle, Business Case creation. Communication/Elicitation: Surveys, Interviews, Personas, Workshops. Document Creation: Use case, User Stories, Epics, Sprint Planning, Daily Scrum, Sprint Review, Business Requirement Document (BRD). Process mapping: Swim Lane, Process Flow, Unified Modelling Language (UML). Technology: Office 365 (Visio, Excel, Word, Outlook, Powerpoint, Sharepoint) JIRA, Lucid chart, Slack, Confluence, Figma (Wireframes/Prototypes). Show less



Rescue Village Africa

• Nigeria
• Non-profit Organization Management
• 1 - 100 Employee

• Human Resources Officer

  • Mar 2021 - Mar 2022

  Lagos, Nigeria

• Administrative Assistant

  • Mar 2020 - Mar 2022



20May Edu Business Services

• Administrative Assistant

  • Jul 2019 - Jan 2020

  Lagos, Nigeria • Dealt with emails inquiries, and messages answered and redirected incoming calls • Performed data entry, kept stock of office supplies, and placed orders when necessary • Spearheaded market survey • Prepared presentations, scheduled meetings, prepared reports and filed documents • Handled budgeting, office reporting, invoicing, and providing customer service • Managed the company’s social media accounts and increased online presence by 30%



Pashikem printing production

• Human Resources Administrative Assistant

  • Feb 2017 - Jun 2019

  Nigeria • Ensured employees adhere to the company’s policies • Arranged travel schedules and made reservations • Prepared, proofread, and edited letters, reports, emails e.t.c • Supervised the activities of the workers, hired and evaluated new employees • Supervised and trained office staff in procedures and the use of current software • Trained two interns in-office tasks who later became full-time employees.



Pashikem printing production

• Human Resources Intern/ Administrative Assistant

  • Sep 2016 - Jan 2017

  Lagos, Nigeria • Supported the HR manager in the general management of the organization and briefs • Assisted in Recruitment, management of staff, and Training. etc. • Promote company brand and services through marketing • Performed other HR tasks as assigned from time to time by the HR manager.



Chen-Reo’s Kitchen

• Customer Service Representative

  • Jul 2015 - Oct 2015

  Victoria Island,Lagos Nigeria • Handled incoming and outgoing telephone calls. • Prepared, proofread, and edited food menus • Responded to over 15 customer calls daily. • Welcomed and attended to guests • Achieved and maintained a successful solution rate of over 75%. • Resolved over 75 weekly customer inquiries and complaints via phone and email which increased customer retention by 15%. • Spearheaded the office purchasing and inventory system.