Gloria Muniz
Housekeeping Manager at The Thayer Hotel- Claim this Profile
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English Professional working proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
Experience
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The Thayer Hotel
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United States
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Hospitality
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1 - 100 Employee
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Housekeeping Manager
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Jul 2012 - Present
Responsible for 151 Rooms, Common Areas, Laundry facility and 30 employees Duties include and not limited to: • Daily planning the hours of operation to cover the Hotel’s rooms, common areas and laundry needs. • Manage 15 Housekeepers based on 18 points system for daily duty. • Responsible for creating the Schedule & Labor Matrix on a weekly basis according to the Payroll budget. • To ensure the appropriate Inventory & purchase orders base on the adequated par level inventory on hand and forecasted according to the operating budget expenses. • Oversee the rooms for VIP guest, Site Tours for new clients, and ensure the rooms for Dedication program. • Manage all linen needs for rooms, restaurant and catering in the Laundry Facility • Responsible for promptly reporting all damages in rooms or common areas and ensures repairs are performed up to standards. • Participate in daily meetings with all Managers and GM to ensure best guests experience. • Organization of special projects to improve and control the quality of all components of the rooms, through Excel worksheet and specific inventories. Show less
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Haworth Country Club
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Haworth NJ
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Restaurant Manager
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Mar 2011 - Nov 2011
Responsible for all FOH/BOH operations Even Planner for all Members affairs. Overseeing, screening, training and hiring Dining & kitchen Employees Responsible for all FOH/BOH operations Even Planner for all Members affairs. Overseeing, screening, training and hiring Dining & kitchen Employees
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White Beeches Golf & Country Club
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United States
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Hospitality
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1 - 100 Employee
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Assistant Clubhouse Manager
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Apr 2005 - Nov 2011
Assistant to the Manager of Pool Facility & Clubhouse Dining that included and not limited to: Screening and hiring of Dining & Banquet Employees Provided training to Dining & Banquet Employees Event planner for all Catering and Member affairs according to their specific needs and requirements. Catering Sales and services that involved negotiating with potential clients, arrangement and billing. Demonstrated experience with planning seasonal Member Events that led to new members joining our facility and increased revenue. Utilized the Club system to organize schedules and control payroll. Show less
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Sodexo
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France
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Facilities Services
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700 & Above Employee
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Unit Supervisor
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Jan 2001 - Jul 2008
Assisted the General Manager, Executive Catering Supervisor, Head of Cashiers, Bookeeper, Open & Close weekly sales Assisted the General Manager, Executive Catering Supervisor, Head of Cashiers, Bookeeper, Open & Close weekly sales
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Education
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Dover Business College
Associate's degree, Computer Support Specialist