Gloria Kwan

Director - Supply Chain, Logistics at SmartSweets
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Location
Vancouver, British Columbia, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency
  • Mandarin Native or bilingual proficiency
  • Japanese Limited working proficiency

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Experience

    • Canada
    • Food & Beverages
    • 1 - 100 Employee
    • Director - Supply Chain, Logistics
      • Jun 2021 - Present

    • Manager - Supply Chain
      • Feb 2018 - Present

      - Warehouse Management - 4 DC's across Canada & US- Inventory Management - 200+ skus- Systems Integration - SPS Commerce, Celigo, NetSuite- Production / Innovation - demand and material planning

    • Logistics Manager
      • Aug 2017 - Feb 2018

      -Manage four 3PL's across US & Canada: Distribution, Fulfillment and Inventory Control-Communicate and oversee production with co'manufacturers -Coordinate all export shipments with distribution centers, freight forwarders, and custom brokers-Monitor aged inventory to ensure orders meet customers' shelf life policy-Work with sales team to plan, schedule and place purchases that will meet market and seasonal demand in the most cost effective manner-Contribute in New Product Development process to ensure smooth product launch & even distribution across DC's -Process Improvement and EDI Implementation-Validate and oversee all logistics related expenses Show less

    • Logistics Specialist
      • Aug 2016 - Aug 2017

      -Manage four 3PL's across US & Canada to ensure products are distributed accordingly -Coordinate all outbound sales orders with ISR and 3PL with timely manner-Communicate inbound shipments with suppliers, freight forwarders, and custom brokers-Monitor aged inventory to ensure orders meet customers' shelf life policy-Work with sales team to plan, schedule and place purchases that will meet market and seasonal demand in the most cost effective manner-Process Improvement and EDI Implementation-Validate and oversee all logistics related expenses Show less

    • Denmark
    • Musicians
    • 1 - 100 Employee
    • Logistics Specialist
      • Nov 2012 - Aug 2016

      -Maintain fill rate through strategic planning and forecasts -Working with Sales team to meet the needs of our customers -Coordinate and arrange shipments from co-manufacturers to distribution centers -Plan, monitor and manage inventory levels across Distribution Centers -Ensuring accurate and timely inventory shipping, receiving, storage and reconciliation -Coordinate the requesting, tracking, reporting, reconciliation and payment on freight -Analyze, implement and document improved processes and procedures Show less

    • Canada
    • Beverage Manufacturing
    • 700 & Above Employee
    • Material Coordinator
      • Sep 2007 - Nov 2012

      ◦ Coordinate packaging purchases, logistics and warehousing◦ Determine the most cost effective method of purchase and freight◦ Manage inventory of packaging at 4 production sites and 3 warehouses in a manner that minimized costs and meets inventory, safety stock levels and delivery lead time◦ Lean periodic cycle counts and monthly reconciliation ◦ Forecasts materials requirements and repack to suppliers and internal contacts◦ Manage suppliers on information and issues relating shipments or damages and initiate and resolve corrective actions as necessary◦ Manage MRP, Bills of Material, new product launch◦ Backfill for Raw Material planning and inventory control Show less

    • Logistics Assistant
      • Apr 2007 - Sep 2007

      ◦Processed purchase orders for imported wine with accurate currency, order quantity and maintain purchase order data base◦Shipped and received Distribution Orders in system to ensure inventory were current & reconciled ◦Assisted Logistic team in invoice coding and accounts payable to ensure payment to freight companies & custom brokers are made on time

    • Japan
    • Education Administration Programs
    • 100 - 200 Employee
    • Performance Supervisor
      • Sep 2004 - Feb 2007

      ◦Supervised and monitored teachers to ensure appropriate curriculum were executed and reached the company’s requirements ◦Trained teachers with new syllabus and seasonal curriculum to ensure staff were fully equipped and meet the nation-wide standards ◦Assisted Area Manager in scheduling, holiday coverage and various administrative duties ◦Held monthly staff meetings to re-train teachers and communicated information between head office and Japanese counterparts to teachers ◦Supervised and monitored teachers to ensure appropriate curriculum were executed and reached the company’s requirements ◦Trained teachers with new syllabus and seasonal curriculum to ensure staff were fully equipped and meet the nation-wide standards ◦Assisted Area Manager in scheduling, holiday coverage and various administrative duties ◦Held monthly staff meetings to re-train teachers and communicated information between head office and Japanese counterparts to teachers

Education

  • British Columbia Institute of Technology / BCIT
    APICS - CPIM
    2009 -
  • Japanese Language Proficiency Test
    Level 2
    2007 -
  • University of Toronto
    BA, Linguistics & Economics

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