Gloria Jauza
Service Support Consultant at Altron Nexus- Claim this Profile
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Experience
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Altron Nexus
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South Africa
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Telecommunications
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100 - 200 Employee
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Service Support Consultant
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Aug 2018 - Present
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Electrical Engineering Intern
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Feb 2016 - Jan 2017
Responsibilities: Fault finding and repairing: analogue phones, digital phones, digital cordless phones, power supplies (for both the telephone systems and computers) and telephone system ext boards. Servicing and testing: Scanners (pdt), retail printers, retail keyboards, ATM printers, ATM Ballast and ATM receipt transport Show less
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Technical Support
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Feb 2006 - Sep 2015
• Remote diagnostics and configuration of telephone systems • Give technical assistance to infield technicians in Southern Africa, Nationally and locally and to customers • Repairing of faulty extensions. • Reporting of faulty lines and Cell routers to the respective suppliers. (Telkom and Cell router suppliers). • Repairing of cables for extensions and lines. • Remote diagnostics and configuration of telephone systems • Give technical assistance to infield technicians in Southern Africa, Nationally and locally and to customers • Repairing of faulty extensions. • Reporting of faulty lines and Cell routers to the respective suppliers. (Telkom and Cell router suppliers). • Repairing of cables for extensions and lines.
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Sales Person
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Feb 2005 - Feb 2006
Cold Calling Sales Quotation Tenders Cold Calling Sales Quotation Tenders
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Moakomavi
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United Kingdom
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Hospitals and Health Care
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Technician
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Aug 2002 - Sep 2004
• Configuration of the telephone systems • Connecting of phones • Connecting of Telkom Lines and connecting of Cell Routers • Database Collection and basic training on the telephone system. • Configuration of the telephone systems • Connecting of phones • Connecting of Telkom Lines and connecting of Cell Routers • Database Collection and basic training on the telephone system.
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Alcatel Business Systems
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Telecommunications
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1 - 100 Employee
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Telemarketer
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Apr 2002 - Jul 2002
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Education
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University of South Africa/Universiteit van Suid-Afrika
Advanced Diploma in Electrical Engineering in Telecommunications, Telecommunications Engineering -
University of South Africa/Universiteit van Suid-Afrika
CSISIDF, Introduction to Information Security -
University of South Africa/Universiteit van Suid-Afrika
National Diploma, Electronic and Electronic Communication -
Johannesburg Technical College
National N Diploma, Electronics (light current) -
Highveld Technical College to Johannesburg Technical College
N4 to N6, Electronics -
Umlazi Comprehensive Technical School
Matric, Electronics