Gloria Jauza

Service Support Consultant at Altron Nexus
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Location
Johannesburg Metropolitan Area, ZA

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Experience

    • South Africa
    • Telecommunications
    • 100 - 200 Employee
    • Service Support Consultant
      • Aug 2018 - Present
    • Electrical Engineering Intern
      • Feb 2016 - Jan 2017

      Responsibilities: Fault finding and repairing: analogue phones, digital phones, digital cordless phones, power supplies (for both the telephone systems and computers) and telephone system ext boards. Servicing and testing: Scanners (pdt), retail printers, retail keyboards, ATM printers, ATM Ballast and ATM receipt transport Show less

    • Technical Support
      • Feb 2006 - Sep 2015

      • Remote diagnostics and configuration of telephone systems • Give technical assistance to infield technicians in Southern Africa, Nationally and locally and to customers • Repairing of faulty extensions. • Reporting of faulty lines and Cell routers to the respective suppliers. (Telkom and Cell router suppliers). • Repairing of cables for extensions and lines. • Remote diagnostics and configuration of telephone systems • Give technical assistance to infield technicians in Southern Africa, Nationally and locally and to customers • Repairing of faulty extensions. • Reporting of faulty lines and Cell routers to the respective suppliers. (Telkom and Cell router suppliers). • Repairing of cables for extensions and lines.

    • Sales Person
      • Feb 2005 - Feb 2006

      Cold Calling Sales Quotation Tenders Cold Calling Sales Quotation Tenders

    • United Kingdom
    • Hospitals and Health Care
    • Technician
      • Aug 2002 - Sep 2004

      • Configuration of the telephone systems • Connecting of phones • Connecting of Telkom Lines and connecting of Cell Routers • Database Collection and basic training on the telephone system. • Configuration of the telephone systems • Connecting of phones • Connecting of Telkom Lines and connecting of Cell Routers • Database Collection and basic training on the telephone system.

    • Telecommunications
    • 1 - 100 Employee
    • Telemarketer
      • Apr 2002 - Jul 2002

Education

  • University of South Africa/Universiteit van Suid-Afrika
    Advanced Diploma in Electrical Engineering in Telecommunications, Telecommunications Engineering
    2022 - 2023
  • University of South Africa/Universiteit van Suid-Afrika
    CSISIDF, Introduction to Information Security
  • University of South Africa/Universiteit van Suid-Afrika
    National Diploma, Electronic and Electronic Communication
  • Johannesburg Technical College
    National N Diploma, Electronics (light current)
    2006 - 2008
  • Highveld Technical College to Johannesburg Technical College
    N4 to N6, Electronics
    1999 - 2000
  • Umlazi Comprehensive Technical School
    Matric, Electronics
    1994 - 1998

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