Gloria Chen

Supply Chain Manager at FAIST Controls & Propulsion Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Suzhou, Jiangsu, China, CN
Languages
  • 中文 Native or bilingual proficiency
  • 英语 Full professional proficiency
Skills

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Credentials

  • ISO9001 Internal Auditor
    SGS
    Jan, 2021
    - Nov, 2024
  • BSCM
    APICS
    Aug, 2017
    - Nov, 2024
  • CPSM
    ISM
    Jan, 2016
    - Nov, 2024

Experience

  • FAIST Controls & Propulsion Systems
    • Italy
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Supply Chain Manager
      • May 2019 - Present

      Responsibilities: Italian automotive company, in charge of sourcing, purchasing, SQE, logistics, warehouse and customer service. • Procurement: responsible for purchasing of raw material and MRO ○ Vendor management: develop and select suppliers for new projects; establish and maintain solid relationship with suppliers; monitor supplier KPI, follow up improvement; cover all suppliers with different contracts, mitigating risk. ○ Cost control: establish cost-break-down standard, making purchasing process transparent and efficient; make continuous cost down by negotiation, 2nd source introduction, VA/VE, etc. ○ Commodity management: collect market intelligence and monitor price trend for bulk raw material and decide ordering point; develop and implement commodity strategies for different categories. ○ Supply assurance: solve critical shortages, ensure continuous supply. ○ Inventory management: control inventory level, manage obsolete and excess; adjust open PO against demand fluctuation, decreasing inventory of raw material by 11%. • Logistics: in charge of import and export, ensure compliance; optimize logistic distribution flow; cost down 9% cumulatively for domestic logistics; introduce Sino-Euro railway shipment, decreasing logistic lead time. • Warehouse: optimize processes of material receiving and releasing; ensure FIFO; organize stock taking, ensure stock accuracy. • Customer service: manage customer orders and demand; in charge of consignment at customer side. Show less

  • Benchmark
    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Supply chain supervisor
      • Apr 2017 - May 2019

      Responsibilities: American EMS company, in charge of purchasing, planning and customer service for automotive and telecom projects. • Procurement management： ○ Cost control: lead sourcing and negotiating activities, make continuous cost down; raw material cost down 1% on average. ○ Stock control: manage inventory and handle obsolete and excess, improve inventory turn by 8%. ○ Supply management: monitor and manage clear-to-build status, ensure material supply; make Last Time Buy and Risk Buy for electronic materials. • Project management: ○ Project planning: make commitment of quarterly revenue and stock, arrange plans for production and purchasing. ○ Profit control: make quotation of BOM cost to customer, control profit of raw material. ○ Communication and coordination: coordinate resources internally and externally to ensure quarterly commitment; improve on-time-delivery from 82% to 95%. Show less

  • Unitron Global
    • Canada
    • Medical Equipment Manufacturing
    • 100 - 200 Employee
    • Asia Strategic Sourcing
      • Nov 2011 - Mar 2017

      Responsibilities: Swiss company of hearing aid, in charge of strategic purchasing of packages and MRO. • Vendor management: ○ Vendor development: develop new purchasing channel, audit suppliers; cost down 25% of packages by developing new source. ○ Vendor optimization: review KPI of vendors, make action plans and optimize supplier pool; centralize material purchasing and reduce vendor number by 12. ○ Business negotiation: make and implement commodity strategies, lead annual contract signing and price negotiation, annual cost down. • Purchasing management: ○ Standardization: standardize the material of packages, annual saving￥200k. ○ Process optimization: optimize re-order point, decrease shipping frequency of volumetric cargo, annual saving ¥ 150K. ○ Resources Integration: integrate purchasing of business-travel services in Asia, streamline the process, annual cost down 5%. Show less

  • Raken Technology
    • Consumer Electronics
    • 1 - 100 Employee
    • Purchaser
      • Apr 2009 - Oct 2011

      Responsibilities: OEM for LCM and LCD: in charge of purchasing of PCBA, bracket and backlight. • Supplier management: manage and evaluate suppliers. • Purchasing planning: purchase raw materials for mass production and NPI, ensure continuous supply; manage deliveries; control inventory. Responsibilities: OEM for LCM and LCD: in charge of purchasing of PCBA, bracket and backlight. • Supplier management: manage and evaluate suppliers. • Purchasing planning: purchase raw materials for mass production and NPI, ensure continuous supply; manage deliveries; control inventory.

  • Samsung iMarket China
    • Suzhou, China
    • Sourcing
      • Jun 2005 - Apr 2009

      Responsibilities: MRO purchasing center for Samsung, in charge of purchasing of electronic products; localize imported materials; conduct annual cost down; reschedule open PO. Responsibilities: MRO purchasing center for Samsung, in charge of purchasing of electronic products; localize imported materials; conduct annual cost down; reschedule open PO.

Education

  • 西交利物浦大学
    理科硕士, 运营和供应链管理
    2016 - 2019
  • 苏州大学
    学士, 历史
    2001 - 2005

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