Gloria Apodaca
Quality Assurance Specialist at Phacil, Inc- Claim this Profile
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Bio
Credentials
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International Software Tester Qualifications Board Certified
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Experience
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Phacil (a By Light Company)
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Quality Assurance Specialist
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Dec 2015 - Present
SUMMARYResponsible for performing tests on computer applications for the Federal Government as a QA Contractor, to isolate and solve issues. Initiates tests, analyzes results, and finds solutions to problems.PRIMARY RESPONSIBILITIES• Design, write, and execute test plans on and for computer web applications.• Record and document results and compare to expected results.• Detect software failures so that defects may be discovered and corrected.• Document anomalies and issues.• Examine code and execution of code in various environments.• Verify specific action or function of code.• Operate and maintain test networks.• Provide application instructions for users.• Develop and document application test plans based on software requirements and technical specifications.• Create meaningful error handling procedures for application defects.• Ensure compliance with 508 Usability Accessibility.• Perform application security audits.• Implement application designs, create queries, scripts, web pages and other deliverables.• Participate in application planning meetings. Provide time estimates for completion of tasks.• Ensure data integrity standards.• Perform reviews, walk-throughs, or inspections.
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Baker Hughes
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United States
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Oil and Gas
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700 & Above Employee
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QA Software Tester
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Sep 2011 - Nov 2015
Software Tester – Reservoir Engineering RDD Eng II Grade 10Industry Oil and Gas Services Provider - 3D ModelingISEB / ISTQB Certified - 18+ years of experience as a Software Tester and as a Software Trainer • Testing of existing, as well as, new software releases. • Experienced in Client Server / Standalone and Web based testing with emphasis on functionality, and non- functionality, and in all facets of the software life cycle.• Writing test scripts, test plans, test reports, test suites, test cases, release notes; manual testing using software test tracking tools JIRA, Bugzilla, TFS, MTM and Sharepoint, Compatibility testing between different browsers; Chrome, IE, Opera and OS Win 8,Win 10, Vista, Xp, 32/bit and 64/bit; Network server navigation and the execution of builds/installers and other tools. • Worked independently or on multiple projects as a project team member occasionally as a project team lead. • Organizing and compiling issues and coordinating a team of co-workers to test; research, study, set up, locating data, creating data, manipulating data to test with and then the actual test and analysis; Black-Box testing in an Agile Scrum process. Managing defects which entails writing up the steps to reproduce in the MS Team Foundation Server (TFS), attaching documents to the defect, the dataset, text data and providing results / expected results. • Provides an assessment of the functionality needs of the client and integrating the software in meeting these needs. • Provides estimates for assigned tasks. Assessing and setting up Tables and ASCII files for Import Export interfaces. • Participant in team meetings, brainstorming issues, review user specs, IAT’s, FAT’s, RFP’s, and creating use case scenarios in design committees. Responsible for software results testing, integration testing, and writing assignments based off of Design Spec’s and Requirements, IAT’s, FAT’s, and in using PQM Attributes from the ISO 25010.
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Software Tester and Software Trainer
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Jan 2001 - Jan 2011
• Nationwide travel, covering at lease 1/3rd of the states in the capacity of a court automation trainer with the training of court personnel and law enforcement in the use of the applications for the completion of civil and criminal litigation processes. • Work Example: Using the Jira issue tracking tool I would read study and analyze the customer spec’s and or requests for enhancements, etc. Open the enterprise software application ensure set up tables, security access or non access is in place then run through the steps and web pages to effect desired results. Manually tested bread crumbs, page paint, drop down lists, left hand navigation, focus, formulas, field triggers to other pages such as general ledger sub application, the reporting app, user documentation/forms app, prosecutors, jury, scheduling and others to ensure the information in original or parent pages makes it over to the child pages; Run through, for instance, a report or a scenario or several scenarios depending on the complexity of the issue to make sure that all information arrives at its destination. • Worked directly and indirectly with the Java and PowerBuilder developers as a consultant trainer in discussing, strategizing, scrutinizing, and assisting in making decisions as to the approach of the customer needs and wants. • Documented, build release notes, test information, test results for internal staff; documented help text for customer manuals, and work around solutions until the feature/function can be developed. • Writing of test curriculum, test scripts, test plans and training lesson plans; writing of release notes and the user manual “help” documentation. Track and document problems and fixes.
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District Court Clerk
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Sep 2000 - Dec 2000
3 months as an onsite counsultant with the Court on their FACTs Automation Software.
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Software Tester and Software Trainer
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Jun 1997 - Jun 2000
• Responded to inbound calls from System Administrators at Supreme Courts, District Courts, Magistrate Courts and State Court authorities (and their direct reports)• Strong analytical and problem solving skills with the ability to assess relevant facts identify alternative approaches, and supply recommended solutions. GL accounting analysis. • Troubleshoot and resolve technical and operations issues related to menu and table driven software programs utilized in the daily operation of the court. • Evaluate if the software meets the customer expectations via RFPs and other business requirement documentation. Guide administrators in the application of automated modules and the load of new builds, releases etc. • Analyzed error messages for their resolve. • Provided hands-on training on the software application. Prepared lesson plans. Present and teach new features, at meetings such as (but not limited to) user conferences, in house staff meetings, etc. Several years of extensive nationwide travel experience while in this position and the position with Justice Systems, Inc. Tools of the Trade include but are not limited to: Win OS and older models, XP, Vista, etc. Unix, various other network environments and in office tools such as Outlook, GroupWise, Jira, Bugzilla, MS TFS, PPT, Word, WP, Excel, Harvest, PC Anywhere, Crystal Reports, and others.
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Education
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2012 - 2013
The American Software Testing Qualifications Board, Inc
ISTQB Certification, International Software Tester Qualifications Board -
1988 - 1990
The Instititute for Paralegal Studies
Diploma, Paralegalism -
1986 - 1987
North American College
Diploma, Legal Secretary
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