Operation Admin Manager

• Jul 2016 - Present

• Troubleshoot any logistical issues, staff or performer problems. • Responsible in the continuous improvement and implementation of the operation system.• Maintain excellent customer service, both internally and externally to the Company clients.• Oversee the schedule of every person involved in the tour.• Provide general secretarial support in overall office operations, assignments, and projects.• Manage, improve and update office information systems including spreadsheets and paper files.• Carry out staff appraisals, managing performance and disciplining staff under this position and delegating work to staff and manage their workload and output; promote staff development and training.• Respond to customer inquiries and complaints.• Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time. Show less

Admin Manager

• Jul 2014 - Jul 2016

Admin Assistant

• Jul 2012 - Jul 2014