Experience

NUC University - Online Division

• Puerto Rico
• Higher Education
• 1 - 100 Employee

• Instructional Designer

  • Apr 2021 - Present

  • Created curricula, research topics and conceptualized course format, subject matter and presentation. • Planned and monitored implementation of technology-based learning programs. • Designed course materials and supported implementation. • Contributed to development of comprehensive employee training courses. • Organized, scheduled and facilitated 4 -14 week long courses based on need. • Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals. • Targeted diverse learning modalities in development of new course content and training programs. • Provided job analysis in line with instructional design principles for successful mentoring. • Designed, implemented, and managed successful training programs to meet department and school needs. • Collaborated with administrators to determine course objectives. • Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials. • Worked closely with instructors to prepare online materials, content, and tools to facilitate training globally. • Assembling courses on the Canvas platform. Show less



Continuous Learning Services, INC.

• Asistente Administrativo

  • Jan 2017 - Apr 2019

  • Orientation in the use and management of the Moodle platform (online courses), Telephone Panel (call center), providing support to any educational area, among others. • Performed administrative duties for the education department, including answering phones and keeping student records. • Answered customer telephone calls promptly to avoid on-hold wait times. • Support was provided to students in the use and management of the Moodle platform. • Contributed to development of comprehensive employee training courses. • Collaborated with administrators to determine course objectives. • Engaged in learning and development opportunities to promote continued performance improvement. • Performed administrative duties for the education department, including answering phones and keeping student records. • Trained staff during demonstrations, meeting, conferences, and workshop. • Assembling courses on the Moodle platform. Show less



Edu21PR, Inc.

• United States
• E-Learning Providers
• 1 - 100 Employee

• Asistente Coordinadora de Servicios

  • Jun 2012 - Jan 2017

  • Orientation in the use and management of the Moodle platform (online courses), providing support to any educational area, among others. • Performed administrative duties for the education department, including answering phones and keeping student records. • Contributed to the development of comprehensive training courses for employees. • Collaborated with administrators to determine course objectives. • Participate in learning and development opportunities to promote continuous improvement in student performance. • Provide prompt service to prioritize the needs of students and faculty. • Performed administrative duties for the education department, including answering phones and keeping student records. • Faculty and staff trained to develop courses in the Learning Management System (LMS). • Trained staff during demonstrations, meetings, conferences, and workshops. • Assembly of courses on the Canvas platform. Show less