Experience

Polestar Industrial IT

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Manager

  • Aug 2022 - Present



Adelphi Group of Companies

• United Kingdom
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Sales and Business Development Executive

  • May 2019 - Aug 2022



Intrigue Marketing

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Senior Client Services Manager

  • Sep 2018 - May 2019



Remote Sales Office

• United Kingdom
• Retail Office Equipment
• 1 - 100 Employee

• Sales Manager

  • Mar 2018 - Aug 2018

  Sales and Marketing Manager – Remote Sales Office, Eastbourne ● Leader of marketing activity for RSO and client organisations ● Management of advertising sales operation for local quarterly publication ● Company representative at business to business expo’s ● Development of social media strategy for RSO and client organisations Sales and Marketing Manager – Remote Sales Office, Eastbourne ● Leader of marketing activity for RSO and client organisations ● Management of advertising sales operation for local quarterly publication ● Company representative at business to business expo’s ● Development of social media strategy for RSO and client organisations



NTL BUSINESS LIMITED

• United Kingdom
• Telecommunications

• Senior Account Manager

  • Nov 1999 - Dec 2004

  ● Account management with targets for new business and account retention ● Management of key regional accounts – sales book of £20m+ ● Development of innovative CCTV sales package to London boroughs ● Sale of leading-edge cloud voice services and high bandwidth networks to key account holders ● Account management with targets for new business and account retention ● Management of key regional accounts – sales book of £20m+ ● Development of innovative CCTV sales package to London boroughs ● Sale of leading-edge cloud voice services and high bandwidth networks to key account holders



Cable & Wireless

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Account Support Executive

  • Jul 1996 - Nov 1999

  ● Management of sales process for major London public sector accounts for several Senior Account Managers internally and externally ● Accountability for resolution of sales, installation, faults and billing issues within the customer ● Management of the feasibility process for new business ● Desktop project management of voice and data installations ● Management of sales process for major London public sector accounts for several Senior Account Managers internally and externally ● Accountability for resolution of sales, installation, faults and billing issues within the customer ● Management of the feasibility process for new business ● Desktop project management of voice and data installations



London Interconnect Group

• London, United Kingdom

• Process and Operations Coordinator

  • Jul 1995 - Jul 1996

  ● Development and ongoing management of processes to bind the agreement across the six cable companies that made up London Interconnect Group ● Measured performance of cable companies against process and reported on KPIs to board level across the organisation ● Management of weekly conference calls between the cable companies to ensure the smooth delivery of cross company contract for voice and data services ● Development and ongoing management of processes to bind the agreement across the six cable companies that made up London Interconnect Group ● Measured performance of cable companies against process and reported on KPIs to board level across the organisation ● Management of weekly conference calls between the cable companies to ensure the smooth delivery of cross company contract for voice and data services



Mercury Communications

• Telecommunications
• 1 - 100 Employee

• BSi Internal Auditor and Document Control

  • Jul 1992 - Jul 1995

  ● Process development in line with BSi accreditation requirements ● Pre-auditing of Mercury Communications nationally across the Customer Services Division to prepare the company for the full BSi audit ● Document controller for the Birmingham Customer Services Centre ● Working as part of a virtual team across Mercury Communications we successfully achieved BSi accreditation ● Process development in line with BSi accreditation requirements ● Pre-auditing of Mercury Communications nationally across the Customer Services Division to prepare the company for the full BSi audit ● Document controller for the Birmingham Customer Services Centre ● Working as part of a virtual team across Mercury Communications we successfully achieved BSi accreditation