Experience

Texas Health Action

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Human Resources Business Partner

  • Aug 2022 - Present

  Business Partner overseeing Texas Health Action- Texas Health Action has provided health services without stigma or judgment and has empowered the community through outreach and education. Texas Health Action operates Kind Clinic, which provides sexual health services through locations across Central Texas; TeleKind, which provides sexual health services via virtual visits and at-home testing; and Waterloo Counseling Center, which provides behavioral health services in Austin. Business Partner overseeing Texas Health Action- Texas Health Action has provided health services without stigma or judgment and has empowered the community through outreach and education. Texas Health Action operates Kind Clinic, which provides sexual health services through locations across Central Texas; TeleKind, which provides sexual health services via virtual visits and at-home testing; and Waterloo Counseling Center, which provides behavioral health services in Austin.



Self-employed

• Real Estate
• 1 - 100 Employee

• Human Resources Project Manager

  • Jan 2019 - Present



13th Floor Haunted Houses

• United States
• Entertainment Providers
• 1 - 100 Employee

• General Manager

  • Jun 2014 - Dec 2018

  The General Manager leads their facility in providing a top notch, interactive experience for guests. The GM is responsible for planning and implementing both seasonal and off-season events at the direction of the parent Company. RESPONSIBILITIES• The GM is responsible for the overall business function of their location• Manage the day-to-day operations and administration at the Austin location including routine maintenance of the building and attraction, making sure that needed repairs are completed in a timely manner so that it is constantly in a state of being ready to open for an event.• Assist in the creation of and manage an annual operating budget for the assigned facility.• Setting, communicating and maintaining timelines and priorities and identify and allocating the resources necessary to accomplish those projects and events.• Ensure Safety Policies are strictly enforced in accordance with Company Guidelines, State Guidelines, and Government Guidelines.• Focus on Key Performance Indicators to drive performance at the venue maximizing profit year after year.• Manage and oversee HR compliance including approving payroll by deadlines, compliance with I9's in accordance to federal regulations, reporting workers compensation, disciplinary process.• Build, train and coach a team of seasonal managers (12 managers) to oversee the hiring, training & managing of a large seasonal event staff (250 event staff) that are focused on meeting or exceeding the Key Performance Indicators targets that have been set. Oversee and manage daily sales activities including ticketing systems, deposits, merchandise, upsells outside entertainment, bar and inventory.• Direct the flow of people at the event and manage the rate of throughput in the haunted house in accordance with Company Guidelines.• Respond directly to all emergency situations. (Crowd Manager Certified)



Sales/ Group Sales/ Promotions at 13th Floor SA Haunted House

• Sales Manager

  • Jun 2011 - Jun 2014

  Provide highest level Customer Service.Contact companies in Austin & San Antonio for group sales inquiries/ corporate sales, execute sales.Hire, Train and Develop Cashiers for onsite sales, group sales.Ticket booth manager-Count safe/issue drawers to all cashiers, verify deposits.Coach on up-sale techniques to ensure highest profit.Maintain inventory levels in the gift shop, and monitor sales. Re-merchandise items to continue to sell.Contact merchant services on credit card transactions/ refunds.Maintain marketing outreach at events.Produce Commercials for Television, Radio and BillboardsBe in constant communication with our sponsors and vendor’s to ensure all parties are satisfied with the final outcome (Gold’s Gym, cricKet wireless, Crush, Gattis pizza, Sonic, Regal Cinema, Wyatt Brand Marketing, 96.7 &102.3-Clear Channel broadcasting).



Greystone Holdings

• United Kingdom

• Marketing Manager

  • Aug 2006 - Jan 2011

  Analyze store’s financial data and take action to grow revenues, control costs, and ensure appropriate inventory to achieve sales and profit goals. Recruit, hire, develop, evaluate and counsel store employees. Schedule, organize and direct assignments. Ensure the overall execution of merchandising standards and marketing programs while maintaining a clean store environment.Stores Overseen 7. Analyze store’s financial data and take action to grow revenues, control costs, and ensure appropriate inventory to achieve sales and profit goals. Recruit, hire, develop, evaluate and counsel store employees. Schedule, organize and direct assignments. Ensure the overall execution of merchandising standards and marketing programs while maintaining a clean store environment.Stores Overseen 7.