Glenn Palmer

Area Manager at CSR Bradford
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Location
Traralgon, Victoria, Australia, AU
Languages
  • English -

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Experience

    • Australia
    • Building Materials
    • 1 - 100 Employee
    • Area Manager
      • Jan 2019 - Present

    • Branch Manager
      • Apr 2016 - Dec 2018

    • Australia
    • Retail
    • 1 - 100 Employee
    • Regional Manager
      • Mar 2010 - Sep 2015

      Branches managed included Morwell, Leongatha, Sale, Rosebud, Mornington, Seaford, Pakenham, Narre Warren, Dandenong, Springvale, Cheltenham, Mordialloc• Produced Business development plans including sales and margin targets• Maximised profitability (drove business growth ahead of market growth, minimised expenses)• Led individual career planning and team development through performance coaching.• Reviewed branch performance (sales, margin, inventory) and addressed gaps in performance• Generated sales • Oversaw and enhanced customer service (expectations, inventory availability, communications)ACHIEVEMENTS• National Account Manager for Laser Plumbing Group - additional role (October 2007 - June 2014). Grew group sales from $4.5M (2007) to $9.4M (2013), sales exceeded $10M for 2014• Successfully negotiated plumbing fixtures and fittings (front of wall and back of wall) supply for Sale RAAF base redevelopment $1.1M - (October 2013)• Assisted in securing plumbing fittings for R&L Smith (for ABN Group) worth $1.2M per annum (June 2014)• Increased Pakenham branch profitability to >10% EBIT to Sales (2014) from a loss making branch in 2013• Grew Region sales revenue $2.6M in 2015 Financial Year• Grew Region profitability $1.5M in 2015 Financial Year

    • Area Business Manager
      • Jan 1999 - Mar 2010

      Branches included Morwell, Traralgon, Leongatha, Sale, Rosebud, Mornington, Seaford• Produced Business development plans including sales and margin targets• Drove sales generation by implementing customer call plan• Led individual career planning and team development through performance coaching.• Oversaw customer service (expectations, inventory availability, communications)ACHIEVEMENTS• Maximised profitability across all business units• Opened greenfield site in Leongatha (May 2004)• Opened greenfield site in Sale (October 2005)• Area sales revenue grew $1.7M in 2009 Financial Year• National Account Manager for Laser Plumbing Group - additional role (October 2007 - June 2014)

    • Branch Manager
      • Dec 1995 - Dec 1998

      Oversaw and enhanced customer service (expectations, inventory availability, communications)• Generated sales• Maximised profitability (drove business growth ahead of market growth, minimised branch expenses, minimised use of price overrides)• Led individual career planning and team development through performance coaching.• Reviewed branch performance and completed daily, weekly, monthly checklists. Identified and addressed performance gaps.• Ensured Workplace Health and Safety guidelines were followed by the BranchACHIEVEMENTS• Assisted in successful negotiation of plumbing fixtures and fittings (front of wall and back of wall) supply for Fulham Correctional Centre (March 1996)• Successfully negotiated plumbing fixtures and fittings (front of wall and back of wall) supply for new Latrobe Regional Hospital (Traralgon West) (February 1997)

    • Branch Manager
      • Mar 1995 - Dec 1995

      Oversaw and enhanced customer service (expectations, inventory availability, communications)• Generated sales• Maximised profitability (drove business growth ahead of market growth, minimised branch expenses, minimised use of price overrides)• Led individual career planning and team development through performance coaching.• Reviewed branch performance and completed daily, weekly, monthly checklists. Identified and addressed performance gaps.• Ensured Workplace Health and Safety guidelines were followed by the Branch

    • Assistant Manager
      • May 1994 - Mar 1995

      Oversaw and enhanced customer service (expectations, inventory availability, communications)• Generated sales• Maximised profitability (drove business growth ahead of market growth, minimised branch expenses, minimised use of price overrides)• Assisted Branch Manager in leading and developing individual career planning and team development through performance coaching.

Education

  • Kurnai College
    High School
    1984 - 1989

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