Glenn Oliver

Cloud Security Architect at Black Knight Financial Services
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Contact Information
us****@****om
(386) 825-5501
Location
Jacksonville, Florida, United States, US
Languages
  • English -

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Credentials

  • Cloud Digital Leader
    Google
    Jun, 2022
    - Nov, 2024
  • Certified Cloud Security Professional (CCSP)
    (ISC)²
    Jun, 2019
    - Nov, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    Dec, 2021
    - Nov, 2024
  • AWS Architect - Associate
    Amazon Web Services
    Apr, 2018
    - Nov, 2024
  • CompTIA Advanced Security Professional
    CompTIA
    Jul, 2015
    - Nov, 2024
  • CCNP
    Cisco
    Jan, 2015
    - Nov, 2024
  • CCNA Security
    Cisco

Experience

    • India
    • Banking
    • 1 - 100 Employee
    • Cloud Security Architect
      • Oct 2018 - Present

      October 2018– present Evaluation of server/desktop software and SaaS apps. Responsible for the deployment and ongoing care of MDE and MDI. Responsible for application and software security evaluations. For these, I: o Reviewed desktop and server software requests ensuring the security posture meets corporate security standards o SaaS vendor evaluation ensuring their security posture including AAA, DLP, encryption, data at rest/in transit/in memory, onshore/offshore data… Show more October 2018– present Evaluation of server/desktop software and SaaS apps. Responsible for the deployment and ongoing care of MDE and MDI. Responsible for application and software security evaluations. For these, I: o Reviewed desktop and server software requests ensuring the security posture meets corporate security standards o SaaS vendor evaluation ensuring their security posture including AAA, DLP, encryption, data at rest/in transit/in memory, onshore/offshore data storage, etc o Built processes and procedures for requesting software versions or SaaS solutions Responsible for Microsoft Defender for Identity (MDI). For this, I: o Wrote detailed processes and procedures to install MDI across 29 domains o MDI 24-hour assessment o Remediation of undersized resources on o Requested outbound firewall rules o Provided installation packages and security key for MDI installation o Remediated MDI Health Alerts o Developed an MDI playbook Architect responsible for Microsoft Defender for Endpoint Server (MDE). For this, I: o Wrote processes/procedures to install MDE on Linux and Windows systems o Wrote documentation to onboard Linux and Windows Servers into Azure ARC o Worked with resources to install MDE including json files, cron jobs/GPOs for virus scans, definition updates, agent updates, etc o Currently working to automate the Azure ARC/MDE deployment to Linux servers o Working to version control MDE based GPO settings per environment, per Line of Business o Currently working on an MDE playbook to be used by our Tier1/Tier2 SOC Team Completed other tasks as assigned. These included: o Participate in risk assessments for new & emerging technologies to evaluate technical trends & requirements o Research of new MDI/MDE features as well as new technologies o Developed strategic relationships across both technical and non-technical resources o Established relationships with internal/external partners to ensure alignment to security architecture and business strategy Show less October 2018– present Evaluation of server/desktop software and SaaS apps. Responsible for the deployment and ongoing care of MDE and MDI. Responsible for application and software security evaluations. For these, I: o Reviewed desktop and server software requests ensuring the security posture meets corporate security standards o SaaS vendor evaluation ensuring their security posture including AAA, DLP, encryption, data at rest/in transit/in memory, onshore/offshore data… Show more October 2018– present Evaluation of server/desktop software and SaaS apps. Responsible for the deployment and ongoing care of MDE and MDI. Responsible for application and software security evaluations. For these, I: o Reviewed desktop and server software requests ensuring the security posture meets corporate security standards o SaaS vendor evaluation ensuring their security posture including AAA, DLP, encryption, data at rest/in transit/in memory, onshore/offshore data storage, etc o Built processes and procedures for requesting software versions or SaaS solutions Responsible for Microsoft Defender for Identity (MDI). For this, I: o Wrote detailed processes and procedures to install MDI across 29 domains o MDI 24-hour assessment o Remediation of undersized resources on o Requested outbound firewall rules o Provided installation packages and security key for MDI installation o Remediated MDI Health Alerts o Developed an MDI playbook Architect responsible for Microsoft Defender for Endpoint Server (MDE). For this, I: o Wrote processes/procedures to install MDE on Linux and Windows systems o Wrote documentation to onboard Linux and Windows Servers into Azure ARC o Worked with resources to install MDE including json files, cron jobs/GPOs for virus scans, definition updates, agent updates, etc o Currently working to automate the Azure ARC/MDE deployment to Linux servers o Working to version control MDE based GPO settings per environment, per Line of Business o Currently working on an MDE playbook to be used by our Tier1/Tier2 SOC Team Completed other tasks as assigned. These included: o Participate in risk assessments for new & emerging technologies to evaluate technical trends & requirements o Research of new MDI/MDE features as well as new technologies o Developed strategic relationships across both technical and non-technical resources o Established relationships with internal/external partners to ensure alignment to security architecture and business strategy Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Cloud Network Engineer
      • Oct 2016 - Oct 2018

      Summary of Position: Shares responsibility in the design, development and management of our Cloud network and security infrastructure. Manage, maintain, and enhance a highly fluid 24x7 network. Troubleshoot, identify and resolve complex problems in a timely and professional manner. Assist in the build of runtime environments for Concerto Cloud Services customers & responsible for developing & maintaining these environments for high-availability, ease of maintenance, and scalability… Show more Summary of Position: Shares responsibility in the design, development and management of our Cloud network and security infrastructure. Manage, maintain, and enhance a highly fluid 24x7 network. Troubleshoot, identify and resolve complex problems in a timely and professional manner. Assist in the build of runtime environments for Concerto Cloud Services customers & responsible for developing & maintaining these environments for high-availability, ease of maintenance, and scalability. Key Responsibilities: • Implement, support, and maintain 24x7 network services • Tier3 escalation for network and security issues • Make ongoing recommendations of network policies and standards • Manage projects in a fast paced challenging environment • Quickly turn business problems into technical solutions • Configure & the deploy equipment in compliance with established technology policies • Recommend technical solutions that will enhance performance, increase redundancy, and add flexibility to the existing infrastructure • Troubleshoot and resolve network performance issues • Maintain system and network availability and monitor network services • Participate in rotating 'on-call' schedule with engineering team • Maintain the appropriate relationships with 3rd party vendors and evaluate vendor hardware, software, and communications products and to provide recommendations for purchases with our corporate objectives in mind • Oversee Concerto Cloud Network infrastructure • Document incident resolution & system changes comply with ITIL change management • Assist in peer knowledge transfer activities • Network device patch management • Setup, configure, and manage a large Cisco ASA based IPsec tunnel network • F5 configuration including VIPs, iRules, Datagroups, Objects, Pools, etc • Work directly with customers’ IT staff and/or Network Consulting vendors to implement, troubleshoot, and optimize networking solutions • Currently studying for the AWS Architecture Certification Show less Summary of Position: Shares responsibility in the design, development and management of our Cloud network and security infrastructure. Manage, maintain, and enhance a highly fluid 24x7 network. Troubleshoot, identify and resolve complex problems in a timely and professional manner. Assist in the build of runtime environments for Concerto Cloud Services customers & responsible for developing & maintaining these environments for high-availability, ease of maintenance, and scalability… Show more Summary of Position: Shares responsibility in the design, development and management of our Cloud network and security infrastructure. Manage, maintain, and enhance a highly fluid 24x7 network. Troubleshoot, identify and resolve complex problems in a timely and professional manner. Assist in the build of runtime environments for Concerto Cloud Services customers & responsible for developing & maintaining these environments for high-availability, ease of maintenance, and scalability. Key Responsibilities: • Implement, support, and maintain 24x7 network services • Tier3 escalation for network and security issues • Make ongoing recommendations of network policies and standards • Manage projects in a fast paced challenging environment • Quickly turn business problems into technical solutions • Configure & the deploy equipment in compliance with established technology policies • Recommend technical solutions that will enhance performance, increase redundancy, and add flexibility to the existing infrastructure • Troubleshoot and resolve network performance issues • Maintain system and network availability and monitor network services • Participate in rotating 'on-call' schedule with engineering team • Maintain the appropriate relationships with 3rd party vendors and evaluate vendor hardware, software, and communications products and to provide recommendations for purchases with our corporate objectives in mind • Oversee Concerto Cloud Network infrastructure • Document incident resolution & system changes comply with ITIL change management • Assist in peer knowledge transfer activities • Network device patch management • Setup, configure, and manage a large Cisco ASA based IPsec tunnel network • F5 configuration including VIPs, iRules, Datagroups, Objects, Pools, etc • Work directly with customers’ IT staff and/or Network Consulting vendors to implement, troubleshoot, and optimize networking solutions • Currently studying for the AWS Architecture Certification Show less

    • United States
    • Insurance
    • 700 & Above Employee
    • Network Engineer
      • Oct 2011 - Oct 2016

      • Perform day to day support of over 1000 network devices in an enterprise corporate network environment • Research and remediate alerts from Splunk and Solarwinds agents to enhance the health and visibility of network devices • Serve as primary escalation point for other departments for potential network incidents • Responsible for quick configuration of lease refreshes for corporate and remote offices, retail stores, data center, and subsidiary companies • Perform software and… Show more • Perform day to day support of over 1000 network devices in an enterprise corporate network environment • Research and remediate alerts from Splunk and Solarwinds agents to enhance the health and visibility of network devices • Serve as primary escalation point for other departments for potential network incidents • Responsible for quick configuration of lease refreshes for corporate and remote offices, retail stores, data center, and subsidiary companies • Perform software and hardware upgrades on Juniper Netscreen, Cisco IOS, Cisco NX-OS, Cisco ASA in a high-availability configuration • Manage and configure Juniper Netscreen and Cisco ASA object groups, access-lists, NATs. • Configure Cisco Layer 2, Layer 3, and NX-OS for VLANs, trunks, ether-channels using LACP/VPC • Configure MPLS using BGP on Cisco 2900 series to provide connectivity to vendors on an Extranet network • Configure switches to support 802.1x configuration • Create and maintain detailed documentation per Florida Blue processes and standards • Troubleshoot various routing protocols including BGP, EIGRP, and OSPF • Use Splunk and Observer to troubleshoot application connectivity and other network issues • Use HP Network Automation (HPNA) to ensure business continuity by having backups of network devices, provide reports for compliance, deploy software packages to upgrade various network devices in the environment • Perform configuration of Cisco ACS clients and server

    • IT Manager
      • Apr 2005 - Oct 2011

      • Plan, communicate, direct and provide leadership to the IT Department. • Performance Assessment, Appraisals and Coaching. • Establish work processes and SOPs. • Hiring/Staff Management. • Financial Management of department budget

    • Systems Administrator
      • Apr 2001 - Apr 2005

      Responsible for several 3rd party applications. • Was responsible for multiple ‘Tier-1’ and ‘Tier-2’ applications • Was responsible for end-user training • Install, configure, upgrade, and support 3rd party applications including Siebel, WebSphere Message Broker (WMB), Pro-Law, DocuCorp, Stellent, etc • Migration of Enterprise Applications through the SDLC • Capacity planning of network resources for Enterprise Applications • Reduced support hours for the WMB Admins by… Show more Responsible for several 3rd party applications. • Was responsible for multiple ‘Tier-1’ and ‘Tier-2’ applications • Was responsible for end-user training • Install, configure, upgrade, and support 3rd party applications including Siebel, WebSphere Message Broker (WMB), Pro-Law, DocuCorp, Stellent, etc • Migration of Enterprise Applications through the SDLC • Capacity planning of network resources for Enterprise Applications • Reduced support hours for the WMB Admins by scripting the admin functions in the development environment. Allowed developers to self-administer this environment • Worked with other IT Areas (Server Team, Unix, Web Environment Services, etc.) to install, configure and troubleshoot software installations

Education

  • Clayton State College
    Bachelors, Computer Information Systems, Mathematics
    1992 - 1996

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