Glenn Johnson

Proposal Manager at Adare Pharma Solutions
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us****@****om
(386) 825-5501

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5.0

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Brenda Shafer

Glenn is very skilled at asking the right questions and politely challenging the status quo in order to improve things. He helped me be a better communicator and leader. He is also a great teammate, kept people laughing even when they were stressed.

Kenna Stacks

It is hard to remember that I only worked briefly with Glenn because excelled at every task and challenge he was given. With every odd stacked against him, Glenn proved himself to be a highly skilled professional who performed gracefully under pressure. The thing that struck me most working with him was his ability to pick up on any new technical territory with ease. He could hold his own in meetings, asking all the right questions that led to high-quality documentation after just a few days of being in the role. Though I helped mentor him, sometimes it felt like he was a mentor for me. I grew by proximity and learned skills from him to make myself a better writer. His strong ability to develop unique solutions to complex technical documentation issues proved an asset to our team time and time again. He advocated for the user and brought countless ideas to the tech writing team to make things more efficient and organized. He is focused, dependable, objectives-oriented, and would make any team better with his dedication to the role and his teammates.

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Credentials

  • Heartsaver CPR AED Classroom
    American Heart Association
    Aug, 2019
    - Nov, 2024

Experience

    • United States
    • Pharmaceutical Manufacturing
    • 200 - 300 Employee
    • Proposal Manager
      • Mar 2023 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Technical Writer
      • Jun 2022 - Jan 2023

      - Used internal style-guides to author and edit technical documentation including How to Install, How to Configure, Getting Started, How to Use, Update and Release Notes, Testing Guidelines, and more for internal and external consumption. - Collaborated with SMEs and development teams to digest complex ideas and transform them into easily understood documentation for end-users. - Advocated for the user’s experience in collaboration with development teams, UX/UI designers, and writers to… Show more - Used internal style-guides to author and edit technical documentation including How to Install, How to Configure, Getting Started, How to Use, Update and Release Notes, Testing Guidelines, and more for internal and external consumption. - Collaborated with SMEs and development teams to digest complex ideas and transform them into easily understood documentation for end-users. - Advocated for the user’s experience in collaboration with development teams, UX/UI designers, and writers to provide consistent and inclusive user and documentation experiences using WCAG accessibility standards. - Taught organizational workshops and mentored new writers to assist teams with enhancing their workflows for release cycles. - Communicated directly with customers and partners to address questions and make necessary documentation adjustments. - Reviewed ReadMes and developer documentation for APIs and other resources built in AWS and Salesforce. - Tracked documentation process through JIRA and drafted documentation, project managed, and created organizational and educational content in Confluence. - Edited and participated in the peer review process with PMs, QAs, and other technical writers. - Consistently met tight deadlines in an ever changing technological landscape. - Helped improve on-boarding processes for new hires through educational content creation and updating tickets to be more conducive to learning. - Participated in efforts to improve processes for in-taking projects that require documentation. Show less - Used internal style-guides to author and edit technical documentation including How to Install, How to Configure, Getting Started, How to Use, Update and Release Notes, Testing Guidelines, and more for internal and external consumption. - Collaborated with SMEs and development teams to digest complex ideas and transform them into easily understood documentation for end-users. - Advocated for the user’s experience in collaboration with development teams, UX/UI designers, and writers to… Show more - Used internal style-guides to author and edit technical documentation including How to Install, How to Configure, Getting Started, How to Use, Update and Release Notes, Testing Guidelines, and more for internal and external consumption. - Collaborated with SMEs and development teams to digest complex ideas and transform them into easily understood documentation for end-users. - Advocated for the user’s experience in collaboration with development teams, UX/UI designers, and writers to provide consistent and inclusive user and documentation experiences using WCAG accessibility standards. - Taught organizational workshops and mentored new writers to assist teams with enhancing their workflows for release cycles. - Communicated directly with customers and partners to address questions and make necessary documentation adjustments. - Reviewed ReadMes and developer documentation for APIs and other resources built in AWS and Salesforce. - Tracked documentation process through JIRA and drafted documentation, project managed, and created organizational and educational content in Confluence. - Edited and participated in the peer review process with PMs, QAs, and other technical writers. - Consistently met tight deadlines in an ever changing technological landscape. - Helped improve on-boarding processes for new hires through educational content creation and updating tickets to be more conducive to learning. - Participated in efforts to improve processes for in-taking projects that require documentation. Show less

    • United States
    • Pharmaceutical Manufacturing
    • 100 - 200 Employee
    • Technical Services
      • Apr 2021 - Jun 2022

      - Aided project management in the transfer of projects from early stage development to federal and international regulatory compliant processes. - Wrote various technical documents including Execution Protocols, Technical Transfer Documents, and Standard Operating Procedures. - Researched and developed unique formulation processes and created instructional and executable process documentation. - Provided process, formulation, and primary packaging technical support for pharmaceutical… Show more - Aided project management in the transfer of projects from early stage development to federal and international regulatory compliant processes. - Wrote various technical documents including Execution Protocols, Technical Transfer Documents, and Standard Operating Procedures. - Researched and developed unique formulation processes and created instructional and executable process documentation. - Provided process, formulation, and primary packaging technical support for pharmaceutical marketed products to solve supply, quality and regulatory issues. - Developed specification documentation for raw material and finished product release and use. Show less - Aided project management in the transfer of projects from early stage development to federal and international regulatory compliant processes. - Wrote various technical documents including Execution Protocols, Technical Transfer Documents, and Standard Operating Procedures. - Researched and developed unique formulation processes and created instructional and executable process documentation. - Provided process, formulation, and primary packaging technical support for pharmaceutical… Show more - Aided project management in the transfer of projects from early stage development to federal and international regulatory compliant processes. - Wrote various technical documents including Execution Protocols, Technical Transfer Documents, and Standard Operating Procedures. - Researched and developed unique formulation processes and created instructional and executable process documentation. - Provided process, formulation, and primary packaging technical support for pharmaceutical marketed products to solve supply, quality and regulatory issues. - Developed specification documentation for raw material and finished product release and use. Show less

    • United States
    • Pharmaceutical Manufacturing
    • 500 - 600 Employee
    • Quality Assurance
      • Oct 2020 - Apr 2021

      - Reviewed master and executed documentation for adherence to procedures and safety. - Compared material specifications to regulatory and company requirements to ensure safety and efficacy prior to use. - Performed operational clearances and quality checks of rooms, equipment, and product.

    • Technical Services
      • Jun 2018 - Oct 2020

      - Aided project management in the transfer of projects from early stage development to federal and international regulatory compliant processes. - Wrote various technical documents including Execution Protocols, Technical Transfer Documents, and Standard Operating Procedures. - Performed environmental monitoring to ensure room and equipment cleanliness. - Focused on cleaning program optimization.

    • Manufacturing Technician III
      • Nov 2010 - Jun 2018

      - Led the set-up, operation, disassembly, and cleaning of pharmaceutical manufacturing equipment while adhering to strict procedures and meticulously documenting the process. - Served as a trainer and safety team member to ensure the consistency and quality of product. - Specialized in the processes of Coating, Encapsulation, and Micro-encapsulation, to include the use of the following equipment: 48" Ohara Coater, 19/24/36" Thomas Engineering Coater, Bosch 400/700, Bosch 702, Xcelodose.

    • United States
    • Armed Forces
    • 700 & Above Employee
    • 19K Armor Crewman
      • Jan 2009 - Jan 2015

      - Participated in, led, and documented operational planning for squad, platoon, and battalion training missions. - Maintained and operated heavy equipment with complex computer systems. - Performed general Soldier tasks. - Participated in, led, and documented operational planning for squad, platoon, and battalion training missions. - Maintained and operated heavy equipment with complex computer systems. - Performed general Soldier tasks.

Education

  • University of North Carolina at Wilmington
    Bachelor of Science - BS, Information Technology Business Application Development | Computer Science
    2019 - 2024
  • Cape Fear Community College
    Associate’s of Arts, 3.6
  • Washingtonville Senior High School
    2007 - 2010

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