Glenn Frappier
QA Manager at Sonar Software- Claim this Profile
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Bio
Adriana Romero Makris
Glenn is an expert in the field of Quality Assurance. He is committed to keeping up to date with industry standards and shares all information with his team and peers. His strength is also in his dedication and commitment to his team. He ensures that they have what they need in order to execute their responsibilities to the best of their abilities as he believes in the importance of their role both from a departmental perspective and for the overall organization. He partners with his team without question and understands the importance of peer relations in achieving the overall goals of the respective projects and programs. He dedicates his time to seeing how he can assist in removing any perceived issues or obstacles and thrives under pressure to bring resolution to tight timelines. Glenn also uses humor to diffuse any situation and to bring the importance of team work to the forefront. He is a valuable team member and leader.
Sarah Abdullah
I had the honour of working with Glenn for a period of more than 12 years. Glenn is a true people’s leader that puts the needs of his coworkers first. I have learnt a great deal from Glenn which helped me grow. He excels at keeping his team focused and motivated. Glenn always ensured the focus is on success of projects and delivered numerous projects successfully in timely fashion. He is fun to work with and he has my highest recommendation and would be a great addition to any organization. If there is ever an opportunity to work with Glenn again I would not hesitate to be part of his team. Thank you Glenn for being a major part of my career and I wish you all the best for your professional endeavours !
Adriana Romero Makris
Glenn is an expert in the field of Quality Assurance. He is committed to keeping up to date with industry standards and shares all information with his team and peers. His strength is also in his dedication and commitment to his team. He ensures that they have what they need in order to execute their responsibilities to the best of their abilities as he believes in the importance of their role both from a departmental perspective and for the overall organization. He partners with his team without question and understands the importance of peer relations in achieving the overall goals of the respective projects and programs. He dedicates his time to seeing how he can assist in removing any perceived issues or obstacles and thrives under pressure to bring resolution to tight timelines. Glenn also uses humor to diffuse any situation and to bring the importance of team work to the forefront. He is a valuable team member and leader.
Sarah Abdullah
I had the honour of working with Glenn for a period of more than 12 years. Glenn is a true people’s leader that puts the needs of his coworkers first. I have learnt a great deal from Glenn which helped me grow. He excels at keeping his team focused and motivated. Glenn always ensured the focus is on success of projects and delivered numerous projects successfully in timely fashion. He is fun to work with and he has my highest recommendation and would be a great addition to any organization. If there is ever an opportunity to work with Glenn again I would not hesitate to be part of his team. Thank you Glenn for being a major part of my career and I wish you all the best for your professional endeavours !
Adriana Romero Makris
Glenn is an expert in the field of Quality Assurance. He is committed to keeping up to date with industry standards and shares all information with his team and peers. His strength is also in his dedication and commitment to his team. He ensures that they have what they need in order to execute their responsibilities to the best of their abilities as he believes in the importance of their role both from a departmental perspective and for the overall organization. He partners with his team without question and understands the importance of peer relations in achieving the overall goals of the respective projects and programs. He dedicates his time to seeing how he can assist in removing any perceived issues or obstacles and thrives under pressure to bring resolution to tight timelines. Glenn also uses humor to diffuse any situation and to bring the importance of team work to the forefront. He is a valuable team member and leader.
Sarah Abdullah
I had the honour of working with Glenn for a period of more than 12 years. Glenn is a true people’s leader that puts the needs of his coworkers first. I have learnt a great deal from Glenn which helped me grow. He excels at keeping his team focused and motivated. Glenn always ensured the focus is on success of projects and delivered numerous projects successfully in timely fashion. He is fun to work with and he has my highest recommendation and would be a great addition to any organization. If there is ever an opportunity to work with Glenn again I would not hesitate to be part of his team. Thank you Glenn for being a major part of my career and I wish you all the best for your professional endeavours !
Adriana Romero Makris
Glenn is an expert in the field of Quality Assurance. He is committed to keeping up to date with industry standards and shares all information with his team and peers. His strength is also in his dedication and commitment to his team. He ensures that they have what they need in order to execute their responsibilities to the best of their abilities as he believes in the importance of their role both from a departmental perspective and for the overall organization. He partners with his team without question and understands the importance of peer relations in achieving the overall goals of the respective projects and programs. He dedicates his time to seeing how he can assist in removing any perceived issues or obstacles and thrives under pressure to bring resolution to tight timelines. Glenn also uses humor to diffuse any situation and to bring the importance of team work to the forefront. He is a valuable team member and leader.
Sarah Abdullah
I had the honour of working with Glenn for a period of more than 12 years. Glenn is a true people’s leader that puts the needs of his coworkers first. I have learnt a great deal from Glenn which helped me grow. He excels at keeping his team focused and motivated. Glenn always ensured the focus is on success of projects and delivered numerous projects successfully in timely fashion. He is fun to work with and he has my highest recommendation and would be a great addition to any organization. If there is ever an opportunity to work with Glenn again I would not hesitate to be part of his team. Thank you Glenn for being a major part of my career and I wish you all the best for your professional endeavours !
Experience
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Sonar Software
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United States
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Software Development
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1 - 100 Employee
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QA Manager
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Sep 2021 - Present
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Symcor
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Canada
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Financial Services
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700 & Above Employee
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Associate Director Quality Assurance & Test Execution
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2008 - Sep 2021
Led collaborations among senior managers of Development, Project Management, Infrastructure, Architecture, and Business Analysis functions, contributing to management of $20M+ operating budget and $40M+ project portfolio. Member of Information Technology Solutions Delivery Leadership Team. Reported to Vice President.🔹 Guided 100+ member teams, comprised of full-time employees, contractors, and offshore resources, on executing daily testing and validation activities that supported broad range of programs and projects.🔹 Delivered cost estimates and allocated resources.🔹 Ensured timely releases of top-quality software across enterprise application suite.🔹 Articulated objectives and drove overall effectiveness by identifying gaps, mitigating risks, improving processes, and motivating skill development.🔹 Introduced software development life cycle (SDLC), including strategies, plans, cases, automation, and guidelines. Integrated automated testing tools (JIRA, SOAPUI, Selenium, Loadrunner).🔹 Drove 98%+ project success rate, cut testing cycles 50%+, and significantly reduced production defects.🔹 Cultivated desirable work environment and drove cultural transformation; provided training, transparency, and 1-on-1 communication, achieving ratings of 4.5+ (out of possible 5) employee engagement surveys and 4.9+ for customer satisfaction while reducing employee turnover to zero.🔹 Delivered consistent business growth through complex organizational transformation, increasing project spend 33%.🔹 Restructured team to foster client relations and provide customers with faster time-to-market products, enhancing client confidence to engage in more projects.🔹 Incorporated Technology Modernization by introducing Co-Op initiative, offshore model, and open source software, decommissioned legacy applications, and introduced AGILE methodology within Testing, driving 35% reduction in IT annual spend.🔹 Managed the Testing of key projects, TECP, LOCKBOX, CIT
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Manager Quality Assurance & Test Execution
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2003 - 2008
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Education
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Australian Computer Society
Australian Qualifications Framework Diploma in Computing -
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DeVry Institute of Technology
Computer Programming
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