Experience

Property Loss Services, Inc. dba PLS Claims

• United States
• Insurance
• 1 - 100 Employee

• Claims Adjuster and File Reviewer

  • Feb 2019 - Present



Allcat Claims Service

• United States
• Insurance
• 300 - 400 Employee

• Field Flood Adjuster

  • Sep 2018 - Feb 2019

  • Reviewed supplement requests for policy holders and revised estimates as warranted per policy language. • Managed property insurance claims, ie. (vandalism, theft, water, sinkhole, fire, wind, and freeze claims), working directly with customers, contractors, and engineers to obtain accurate and agreed upon scope of repairs. • Created estimate of damages and sketches of structures in Xactimate. • Performed customer service responsibilities, advising policy holder of claim handling expectations. Show less



Self Emplyed Contractor

• United States

• Claims Adjuster

  • Oct 2016 - Feb 2019

  • Reviewed supplement requests for policy holders and revised estimates as warranted per policy language. • Managed property insurance claims, ie. (vandalism, theft, water, sinkhole, fire, wind, and freeze claims), working directly with customers, contractors, and engineers to obtain accurate and agreed upon scope of repairs. • Created estimate of damages and sketches of structures in Xactimate. • Performed customer service responsibilities, advising policy holder of claim handling expectations. Show less



National General

• United States
• Insurance
• 700 & Above Employee

• Senior Claims Adjuster

  • Sep 2008 - Oct 2016

  • Managed property insurance claims, ie. (vandalism, theft, water, sinkhole, fire, wind, and freeze claims), working directly with customers, contractors, and engineers to obtain accurate and agreed upon scope of repairs. • Piloted work from home program as a result of demonstrating high performance. • Presented ideas that were implemented resulting in increased efficiency of claims processes. • Recognized for excellence in customer service and maximized annual performance bonuses. • Managed property insurance claims, ie. (vandalism, theft, water, sinkhole, fire, wind, and freeze claims), working directly with customers, contractors, and engineers to obtain accurate and agreed upon scope of repairs. • Piloted work from home program as a result of demonstrating high performance. • Presented ideas that were implemented resulting in increased efficiency of claims processes. • Recognized for excellence in customer service and maximized annual performance bonuses.



LOWES HOME IMPROVEMENT

• Carrollton, Texas

• Sales Associate

  • Mar 2008 - Apr 2011

  Helped customers with ideas and solutions to home repairs and renovation projects. Helped customers with ideas and solutions to home repairs and renovation projects.



Hagar Restaurant Service

• United States
• Consumer Services
• 1 - 100 Employee

• Purchasing Manager

  • May 2007 - Sep 2008

  Maintained and determined parts inventory for a large fleet of service vehicles and a retail parts store for all types of commercial restaurant equipment. Successfully negotiated with vendors to exchange over $500,000 of dead stock inventory. Used the exchange to create hundreds of vendor specific parts boxes that the fleet kept in the trucks that significantly increased successful first time calls repairs. Maintained and determined parts inventory for a large fleet of service vehicles and a retail parts store for all types of commercial restaurant equipment. Successfully negotiated with vendors to exchange over $500,000 of dead stock inventory. Used the exchange to create hundreds of vendor specific parts boxes that the fleet kept in the trucks that significantly increased successful first time calls repairs.