Experience

AFA Insurance

• Australia
• Insurance
• 1 - 100 Employee

• Executive Assistant

  • Feb 2008 - Present

  Founded in 1992, AFA Insurance offers unmatched expertise for individuals, groups and corporates focusing on an income protection and accident and health insurance, premier product range backed by Allianz Australia Insurance Limited, one of Australia's largest general insurers.● Providing executive support to the Managing Director, Executive Director and Group Financial Controller .● Ensuring the smooth day to day operations of the Sydney office.● Managing and mentoring the Receptionist.● Assisting with Human Resources responsibilities including typing of Employment contracts, inductions, staff files and recruitment when necessary.● Coordinating and managing group events such as board lunches, meetings, conferences, social and promotional activities.● Coordinating the production of promotional, marketing and advertising material including corporate brochures, promotional items, directory listings.● Reconciling and preparing expense returns for the Managing Director and Executive Director.● Coordinating all corporate travel requirements for the Australian operations.

• Client Services - Temporary

  • 2006 - 2008

  Worked in the Client Services team, answering calls form Brokers and clients, assisted with with policy queries, created Cover Notes and ensured new business is activated.



Cisco

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Program Specialist - Global Knowledge Management

  • 1996 - 2005

  Complete ownership and responsibility for Global Knowledgment Management Program ● Managed the offshore vendor team. ● Monitored tool performance and collaborated with IT to ensure system down-times had minimal business impacts. ● Identified and implemented enhancement projects to refine usability of system tools. Reviewed vendor billing in adherence to contract. ● Ensured documentation compliant with Sarbanes Oxley and ISO standards. ● Updated documentation as business needs required using Dreamweaver, Fireworks, Adobe PDF, MS Word and authoring tool software (PAWS) ● Ongoing collaboration and assessment of program with internal customers to ensure their needs were meet. ● Reported on usage of systems and document control to management