Business Development Executive

• Aug 2021 - Present

Business Development Executive

• May 2021 - Aug 2021

Sales & Marketing Manager

• Jan 2019 - Aug 2021

-Working with the executive team to set the marketing strategy for the business.-Negotiating and liaising new agreements and partnerships with educational agencies-Travelling and attending different Educational Fairs in order to expand our international partnerships with new agencies from different markets.-Researching and analyzing market trends and competitors.-Overseeing marketing campaigns.-Tracking the effectiveness of marketing campaigns and reporting findings to the executive team.-Looking after the budget of the marketing department and making sure the budget spend is delivering a return on investment.-Managing the design and production of promotional materials, such as websites and brochures and any marketing material. -Overseeing the company’s attendance at events, such as trade shows, conferences, and festivals.-Being part of many educational videos promoting Malta and inlingua as the best option to learn English from my experience as a student, employee, and resident.

Leisure Coordinator

• Feb 2017 - Dec 2018

-Familiarizing students with school activities and inform them of other leisure activities available-Coordinating and managing all activities relating to transport and transfers from/to activity destinations.-Liaising and preparing activity programmes for individual students and for groups, communicating set programmes to in-house interns and leaders and student group leaders travelling with groups. -Coordinates and manages all relationships with in-house and third party providers of transport services. -Coordinating and managing all relationships with third-party providers of leisure services including but not limited to meal providers, transport companies, third party activity companies. -Participate and attends meetings/events organized by suppliers and providers whenever possible.*Ensures quality of service in the delivery of transport and leisure activities-Choosing hold records and assigns tasks to individuals following an internship at inlingua.*Actively involved in generating photographic material, testimonials and posts on the school’s social media platforms conforming to inlingua’s corporate design manual.* Processes and Recruits interns*Creates and executes new in-house activities for short and long-term students.*Create and execute activities on particular holiday/feast of the year.

Customer Support

• Sep 2016 - Dec 2016

-Assisting and resolving queries in English, Spanish and Italian from different customers that contacted us by Live Chat or email. -Monitoring the content of our website and verifying every detail related to our products and offers. -Translating content from Italian to English and Spanish published on our website. -Identify customer needs and help customers use specific features -Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

Reservations Sales Agent

• Apr 2016 - Aug 2016

-Encouraging clients to choose the best attractive touristic packages by cruises to visit all the Mediterranean island during Summer. -Encouraging clients to choose the best attractive touristic packages by cruises to visit all the Mediterranean island during Summer.

Sales Agent

• 2013 - 2014

-Assessing clients needs and present suitable promoted products specially cardiology and gastroenterology. -Liaising with and persuading targeted doctors in Publics Hospitals and Private Clinics to prescribe our products utilizing effective sales skills. -Providing product information and deliver product samples. -Ensuring sales performance of a determined set of products in a determined geography (or a list of customers). -Providing high quality information to Health Care Professionals. -Delivers personal sales objectives.

Sales Agent

• 2010 - 2013

-Providing monthly a Marketing Plan in order to improve the sales and performance of the products -Assessing clients needs and present suitable promoted products specially cardiology and gastroenterology. -Liaising with and persuading targeted doctors in Publics Hospitals and Private Clinics to prescribe our products utilizing effective sales skills. -Providing product information and deliver product samples. -Ensuring sales performance of a determined set of products in a determined geography (or a list of customers). -Providing high quality information to Health Care Professionals. -Delivers personal sales objectives.

Journalist- Media Coordinator

• Feb 2009 - Sep 2010

-Keeping informed all the Staff by a daily report via press releases and other media sources -Creating and Producing micro videos -Interviewing people in a range of different circumstances -Building contacts to maintain a flow of news in a specific area -Follow news, events and other media sources to stay informed -Answering the phones on the news desk and reacting to breaking news stories -Writing and researching accurate stories -Creating and uploading content on the newspaper’s website, radio, podcasts