Glenda Atkinson
Senior Resolutions Analyst at United Educators- Claim this Profile
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Bio
Credentials
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Paralegal Studies
Graduate School USA
Experience
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United Educators
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United States
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Insurance
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100 - 200 Employee
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Senior Resolutions Analyst
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Jun 2011 - Present
I manage and resolve employment practices liability (EPL) claims, student matters and general liability claims filed against educational institutions, including lawsuits, demand letters, and complaints of discrimination, harassment and retaliation filed with the EEOC, Office of Civil Rights (OCR), and other state/local agencies. I work extensively with risk managers, in-house-counsel, human resources professionals and administrators at UE's member institutions, as well as with brokers and external defense counsel, to foster positive relationships, develop defense strategies and successfully resolve claims. Show less
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Paralegal
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Jan 2008 - Jun 2011
Provided litigation support to the labor and employment and corporate staff attorneys, EEO Compliance staff, and external defense counsel, including the collection, analysis and production of paper and electronic records. Responded to non-party subpoenas in a variety of civil, criminal and domestic matters. Conducted fact-finding investigations into complaints of whistleblower retaliation filed pursuant to the Federal Rail Safety Act and drafted the company's responses to such complaints.
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Labor Contract Administrator
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Oct 2006 - Jan 2008
Supported the Vice President and Director of Labor Relations and other staff in the administration of collective bargaining agreements; specifically in the management of discipline and grievance appeals filed by agreement-covered employees. Compiled and researched personnel and disciplinary records, conducted case research, and assisted in the preparation of cases for arbitration.
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Superior Court of the District of Columbia
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United States
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Government Administration
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100 - 200 Employee
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Case Manager
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May 2006 - Oct 2006
Reviewed Notices of Appeal filed in criminal, civil and family court cases; initiated Criminal Justice Act vouchers for the preparation of required transcripts; monitored the production of transcripts to ensure completion within required sixty days; examined completed transcripts for appropriate formatting and coordinated chronological pagination of each transcript in accordance with Court of Appeals rules. Reviewed Notices of Appeal filed in criminal, civil and family court cases; initiated Criminal Justice Act vouchers for the preparation of required transcripts; monitored the production of transcripts to ensure completion within required sixty days; examined completed transcripts for appropriate formatting and coordinated chronological pagination of each transcript in accordance with Court of Appeals rules.
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Case Intake Coordinator
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Sep 2003 - May 2006
Investigated internal employee complaints and passenger complaints of discrimination and harassment. Interviewed complainants, witnesses and accused parties, researched and analyzed company records and documentation, and drafted investigation reports. Conducted anti-harassment training with union and management personnel. Investigated internal employee complaints and passenger complaints of discrimination and harassment. Interviewed complainants, witnesses and accused parties, researched and analyzed company records and documentation, and drafted investigation reports. Conducted anti-harassment training with union and management personnel.
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Claims Management Coordinator
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Sep 2000 - Aug 2003
Managed low exposure employment practices liability and student claims for educational institutions. Managed low exposure employment practices liability and student claims for educational institutions.
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Education
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Howard University
Bachelor of Science (B.S.), Psychology
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