Experience

Centeva

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• System Administrator for Veterans Health Administration

  • Feb 2022 - Present

  Orlando, Florida, United States • Subject Matter expert for DMLSS (Defense Medical Logistics Standard Support) and Health Connect Systems for the Veterans’ Health Administration. • AWS, Linux, and Windows systems admin duties are required and utilized. • Support and Maintenance for associated servers and interfaces. • Active member of Cloud migration project for mentioned systems. • Performing Enterprise product Installation and configuration. • Providing and reviewing needed documentation and procedures.



L3Harris Technologies

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Senior Business Analyst

  • Feb 2021 - Dec 2021

  • Subject matter expert for Material Requisition and Processsing System (MRP). This involves heavy interaction with IIS, MS SQL, ServiceNow, Toad, Control, Environ, Biztalk, Autosys and more. • Support and maintenance of many affiliated web apps, interfacing with other systems such as Trakstar, Peoplesoft, PDM, Expo, and more. • Performed DB refreshes, maintenance, and data correction. • Troubleshooting of all related systems/interfaces for performance, data integrity… Show more • Subject matter expert for Material Requisition and Processsing System (MRP). This involves heavy interaction with IIS, MS SQL, ServiceNow, Toad, Control, Environ, Biztalk, Autosys and more. • Support and maintenance of many affiliated web apps, interfacing with other systems such as Trakstar, Peoplesoft, PDM, Expo, and more. • Performed DB refreshes, maintenance, and data correction. • Troubleshooting of all related systems/interfaces for performance, data integrity, etc. • Responsible for all system rights via Active Directory, CAS410 project, and application. • Performed large data loads into the database via Excel Macros. • Documented and tracked software issues via Jira. • Approval and deployment of software fixes and changes via Bitbucket and Signit. • Documentation and training specialist for all related subjects. • Acknowledged and researched all alerts from NOC and via PRTG. • Working closely with Development, Business Intelligence, Architecture, Finance teams. • Responsible for password rotation and service account renewals automation through Cyberark. Show less



Atos/Disney World account

• Application Administrator

  • May 2016 - Feb 2021

  Celebration, FL • MBAM and DDPE Administrator in environment covering multiple national regions with over 80,000 endpoints across spectrum of the entire organization including the international environment. • Handling migration tasks and escalations for Active Directory, Sharepoint, Azure Active Directory (AAD), Microsoft Teams, O365 groups/profiles, File sharing, ID issues. • Creating, editing, configuring Sharepoint sites and Active Directory objects, File Sharing objects. • Organization subject… Show more • MBAM and DDPE Administrator in environment covering multiple national regions with over 80,000 endpoints across spectrum of the entire organization including the international environment. • Handling migration tasks and escalations for Active Directory, Sharepoint, Azure Active Directory (AAD), Microsoft Teams, O365 groups/profiles, File sharing, ID issues. • Creating, editing, configuring Sharepoint sites and Active Directory objects, File Sharing objects. • Organization subject matter expert for MBAM (Microsoft Bitlocker Administration and Monitoring) and DDPE (Dell Data Protection Encryption) Applications. • Owner of application related servers, databases, patching, maintenance, and installation. • MBAM/DDPE implementation, installation, server maintenance, troubleshooting, server and application documentation, patching, deployment activities, and issue resolution expert for both solutions. • Providing training to support personnel for the encryption products and am the primary author of all MBAM/DDPE related knowledge base articles and solutions as well as related reports • Collaborating closely with Change Management, Server, SCCM, Imaging, and remediation teams in order to provide a reliable and functional application environment. • Alternate for HP Connected Backup and PCI compliance expert for all above areas. Show less



Self Employed

• IT Consultant/ Furthered Education

  • Mar 2015 - Apr 2016

  Winter Springs, FL • Performing various IT consulting services for local businesses (server/desktop/network issue resolution, backup, updates, configuration, etc). • Completed Cisco CCNA certification.



Kronos Incorporated

• United States
• Software Development
• 700 & Above Employee

• Hosted Systems Engineer

  • Dec 2011 - Mar 2015

  remote • Provided technical guidance for customers within the high availability model of the Kronos Hosting Center (focused on databases, application, infrastructure and performance). • Resolution and coordination of Network issues regarding Terminal Communication, Firewall filtering, VPN tunnel configuration, DNS, DHCP, authentication, load balancing, etc. • Troubleshooting and Resolution of System Issues regarding Java, Javascript, VB script and more. • Documentation, testing, and… Show more • Provided technical guidance for customers within the high availability model of the Kronos Hosting Center (focused on databases, application, infrastructure and performance). • Resolution and coordination of Network issues regarding Terminal Communication, Firewall filtering, VPN tunnel configuration, DNS, DHCP, authentication, load balancing, etc. • Troubleshooting and Resolution of System Issues regarding Java, Javascript, VB script and more. • Documentation, testing, and escalation of software/database issues to development team for resolution regarding Java, SQL, etc. • Coordinated scheduling, planning, and implementation of resolution items between Client, internal teams, and vendors. • Resolved issues related to all levels of Hosting Environment including but, not limited to Citrix and Active Directory (publishing, maintenance), IIS, Windows server OS,SFTP.

• Application Consultant

  • Aug 2007 - Nov 2011

  Customizing, configuring and implementing Stromberg Enterprise application Working within a team on custom software consulting projects to meet specific customer requirements. Project management for the upgrade of clients software application; SQL database backups, scheduling (appointment setting), review hardware specifications, work with I.T. directors, Meeting project/upgrade task milestones and due dates and times. Providing server management and environmental analysis of SQL… Show more Customizing, configuring and implementing Stromberg Enterprise application Working within a team on custom software consulting projects to meet specific customer requirements. Project management for the upgrade of clients software application; SQL database backups, scheduling (appointment setting), review hardware specifications, work with I.T. directors, Meeting project/upgrade task milestones and due dates and times. Providing server management and environmental analysis of SQL servers utilizing SQL2000 & 2005 which minimizes costs and down time for client and increased revenue for the company. Coordinating and performing lifecycle of assigned implementation projects, technical support, analytic and design expertise, business system configuration, data mapping, testing and client support of live/post-live processing to upgrade client to the latest product release of the Stromberg Enterprise System. Upgrading clients production database environment and test environment. Performing in house Structural analysis to confirm database integrity using SQL queries to diagnose, isolate, and resolve issues. Configuring of client environments for proprietary software involving SQL, IIS, permissions, performance monitoring and more. Proactively communicating with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities during upgrade process start and completion. Helping reduce extreme backlog of requested upgrades while working closely with account managers to increase communication flow and scheduling response time.