Experience

Novanet Communications Limited

• Canada
• Telecommunications
• 1 - 100 Employee

• Satellite Network Operations Manager

  • Apr 2011 - Present



Viasat

• United States
• Telecommunications
• 700 & Above Employee

• Satellite Staff Engineer

  • Jul 2002 - Jul 2010

  PROFESSIONAL PROFILEExtensive background in implementing, managing, and supporting telecommunications networks over the past 15 years. Demonstrated excellent communication skills in the area of customer service. Enjoy working in a fast past environment. Understands the value of a job well done, and willing to go the extra mile to achieve customer satisfaction. SkillsSatellite Engineer - Network Manager, 2002 – Aug 2010 ViaSat – Toronto, OntarioManaged the Shoppers Drug Mart satellite network for 8 years with approx 1200 locations across Canada.  Project managed and maintained the installation of a $4 million satellite network as well as $2.3 million reoccurring satellite contract for 8 years. Maintained Hub operations at contract availability above 99.87% for 8 years Experienced in project management as well as managing and training others Developed plans to reduce cost of the satellite bandwidth without compromising the functionality of the network.



Michigan - VW

• VIASAT - Staff Engineer

  • Oct 1999 - Jul 2002

  VIASAT – Associate Staff Engineer, Level II 1999 - July 2002 (Auburn Hills, MI – VW Audi/Porsche Cars NA)• Managed a small staff while at VW in Auburn Hills, MI• Maintained a satellite network of 900 sites across the US VIASAT – Associate Staff Engineer, Level II 1999 - July 2002 (Auburn Hills, MI – VW Audi/Porsche Cars NA)• Managed a small staff while at VW in Auburn Hills, MI• Maintained a satellite network of 900 sites across the US



INFOSAT Telecommunications

• Technical Services - MSAT

  • Jan 1995 - Jan 1999

  Responsible for the integration and installation of satellite systems; providing voice and data communication to customers on our MSAT Networks.Supervised the MSAT technical service department as well as the customer service areaProvided technical support to sales teamConducted technical training seminars for employees, dealers as well as customers across Canada on satellite communicationsProject managed several major satellite contracts Responsible for the integration and installation of satellite systems; providing voice and data communication to customers on our MSAT Networks.Supervised the MSAT technical service department as well as the customer service areaProvided technical support to sales teamConducted technical training seminars for employees, dealers as well as customers across Canada on satellite communicationsProject managed several major satellite contracts