Glen kuhns

CEO at GAK Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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Credentials

  • MCSE
    Microsoft
    Aug, 2000
    - Nov, 2024
  • CCA
    Citrix
  • MCP
    Microsoft
  • Sonic Wall Administrator
    Dell SonicWALL

Experience

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • CEO
      • Nov 2010 - Present

      • Currently act as a business owner of my own company servicing the greater Tampa Bay Area. My clients consist of both re-occurring managed customers as well as I have done project work for other small business owners. I am the sole IT point of contact for my MSP clients, I provide complete IT support both for desktops/server/network/ security/ email and spam / malware/ VPN & remote offices • Work with Vendors that specialize in the Health Care industry focusing on Electronic Medical Records/Interfaces/ and Practice Management Suites • Probate and Law Specific Applications consisting of Document Management and Time Keeping Software • Specialize in Microsoft Software and Dell/HP Hardware • Budget Planning for new fiscal year for hardware refresh programs as well as software and network appliances • Present written up proposals to steering committees for approvals

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • System Administrator Tampa, FL
      • 2008 - 2010

      • Worked in a consultant role for a client base of over 200 customers. I managed almost 15 clients myself as well as lent support to other engineers • Responsible for all IT needs of my client based under my company. Included all hardware/software/line of business applications/server/desktop/network devices • Wrote up technical literature to present to clients for upcoming budget approvals for project work • Trained and sat in on hiring of new employees • mentored new employees during the onboarding process

    • Staffing and Recruiting
    • 1 - 100 Employee
    • System Administrator/Help Desk Manager Tampa, FL
      • 2006 - 2008

      $1.5 billion staffing company • Technical Support for 55 remote office spread across the entire country • Network upkeep for Sonic Wall Appliances as well as Help Desk Support/Server Monitoring & Patching. • Training new IT staff on procedures/processes • Responsible for hiring of new employees $1.5 billion staffing company • Technical Support for 55 remote office spread across the entire country • Network upkeep for Sonic Wall Appliances as well as Help Desk Support/Server Monitoring & Patching. • Training new IT staff on procedures/processes • Responsible for hiring of new employees

    • Help Desk Support/Network Administrator West Dover, VT
      • 2000 - 2006

      • Worked on end-user ticketing system • Server Maintenance/Patching/Backup & Recovery • Recommended, evaluated and purchased IT assets & maintained inventory of IT asset • Worked along ESPN during Xgames event, Answered Technical assistance to ESPN staff & ran/terminated telco/data cable • Network maintenance for entire Ski Area Site • Dell Switch • Worked with ISP and Telco vendor during upgrades and office moves • Worked on end-user ticketing system • Server Maintenance/Patching/Backup & Recovery • Recommended, evaluated and purchased IT assets & maintained inventory of IT asset • Worked along ESPN during Xgames event, Answered Technical assistance to ESPN staff & ran/terminated telco/data cable • Network maintenance for entire Ski Area Site • Dell Switch • Worked with ISP and Telco vendor during upgrades and office moves

Education

  • Rowan University
    Bachelor's degree, Management Information Systems, General
    1997 - 2000

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