Global Supply Chain Manager

• Mar 2023 - Present

Senior Supply Chain Analyst

• Sep 2021 - Mar 2023

Focussed on Continuous Improvement, a member of our Global Supply Chain team.

EMEA ERP Regional Lead

• Jun 2015 - Sep 2021

EMEA Business Process Specialist

• Mar 2014 - Sep 2021

EMEA Operations Trainer

• Sep 2011 - Mar 2014

Working as part of a Global core team, identified current working practices of all areas within the business and how this could be introduced into new ERP tools. Being involved in Conference Room Pilot's (CRP) in Chicago IL, to initially work test scripts to gauge business requirements vs system functionality. Following this during the later CRP events I then exercised my presentation abilities to coach key business members through the new processes. Also a key member in the development of training materials, presentations and eventual roll out to the business units on a global level along with a great team of trainers from the US and APAC. Show less

Client Service Team Leader

• Feb 2009 - Oct 2011

Managed a team of Client Service Representatives who serviced FMCG clients ranging from UK based clients like Quorn Foods, through to the global giants such as P&G, Energizer and Unilever.Worked on developing best practice, process improvements and continuous training of the team to ensure the highest level of service was achieved. Ensuring that WIP levels were kept to a minimum and all invoicing was processed within the team. As a competent user of Excel and having a natural aptitude with ERP solutions, I also create various reports such as key KPI reports for both internal and external use. Show less

Client Service Representative

• Jun 2006 - Feb 2009

Project managed, and the daily running of Premedia requirements for a global leading company. This included regular alignment meetings to ensure that all expectations were being met.

Account Manager

• 2003 - 2006