Glazielly Luiz

General Manager at M2 Academy
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Dublin, County Dublin, Ireland, IE
Languages
  • Portuguese Native or bilingual proficiency
  • English Full professional proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • PRINCE2 Foundation
    AXELOS Global Best Practice
    Oct, 2023
    - Nov, 2024
  • Professional Scrum Master™ I (PSM I)
    Scrum.org
    May, 2022
    - Nov, 2024
  • Sage 50 Certificate
    Sage
    Mar, 2022
    - Nov, 2024
  • Digital Marketing
    Cork Education and Training Board
    Jan, 2022
    - Nov, 2024
  • English Course
    SEDA College
    Jan, 2016
    - Nov, 2024

Experience

  • M2 Academy
    • Ireland
    • Human Resources
    • 1 - 100 Employee
    • General Manager
      • Feb 2021 - Present

      • Establishing and implementing policies and procedures to carry out the company’s mission statements; • Setting educational goals and standards; • Managing and coordinating the educational, administrative, and financial affairs of the school; • Supervising staff, including managers, support staff, teachers, counsellors, librarians, etc; • Evaluating teachers' work, e.g., observing teaching methods, reviewing instructional objectives, and examining learning materials; • Managing staff recruitment and training; • Preparing reports on several subjects, including attendance, activity planning, and personnel records; • Representing the school in meetings, e.g., meetings in the community; • Promoting the school through publicity and contacts with other organizations; • Maintaining a strategic financial plan that will indicate the trends and requirements of the school development plan and will forecast future year budgets; • Identifying additional finance required to fund the school’s proposed activities; • Selecting types of investments which are appropriate to the school, taking account of risks, viewing stakeholders and identifying possible and suitable providers in order to maximize returns; • Interviewing and recruiting new employees. Show less

  • Self Employed
    • United States
    • 700 & Above Employee
    • Mortgage Advisor
      • Jan 2020 - Dec 2020

      • Met customers, gave mortgage advice, and sold mortgages and related ancillary products to them; • Provided an excellent customer focused service by identifying homebuyers’ needs, then advising them on relevant mortgage products, either face-to-face, via email, or the phone; • Correctly advised customers on the right mortgage products for them; • Comprehensively searched the entire financial market and found the most suitable mortgage products, clients wishing to sell their home, or remortgage. • Carried out fact-finding searches, researched references, and performed checks to verify clients’ financial backgrounds and circumstances; • Advised and built strong relations with both new and existing clients; • Tailored mortgage packages to fit the individual requirements of homebuyers; • Used warm and cold leads and developed them into mortgage sales. Show less

  • Arvato
    • Germany
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Content Analyst
      • Jul 2018 - Dec 2019

      • Evaluated online social media and advertising content in conjunction with client policy; • Used internally developed applications to generate quality reports; • Managed internet content in many languages; • Examined ad units and recorded findings and opinions using client web-based tools and workflow systems; • Increased productivity levels through Data Analysis; • Monitored and analysed public perception towards company products through news reports, social media, and database analysis; • Researched and analysed several regulatory information, including but not limited to emerging trends in tech, legislation and law enforcement for cybersecurity, data privacy, and social media regulations in Southwestern Europe; • Produced internal reports on public perception and policy development; • Collaborated with key stakeholders in the company to work on various public perception and policy-related projects. Show less

  • Dunnes Stores
    • Ireland
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Oct 2017 - May 2018

      • Served and assisted customers; • Dealt with stock and deliveries, ensuring the stock was in the right location, keeping the store clean and presentable at all times; • Managed merchandising and point of sale, providing good customer service; • Helped drive up sales by providing excellent customer service; • Served customers at the till. • Served and assisted customers; • Dealt with stock and deliveries, ensuring the stock was in the right location, keeping the store clean and presentable at all times; • Managed merchandising and point of sale, providing good customer service; • Helped drive up sales by providing excellent customer service; • Served customers at the till.

  • Banco Bradesco
    • Brazil
    • Banking
    • 700 & Above Employee
    • Manager Assistant
      • Aug 2011 - Jun 2014

      • Promoted and carried out marketing campaigns for the branch and its products; • Cross-sold bank products by answering inquiries, informing customers of new services and product promotions; • Met with customers and resolved any problems or complaints; • Ensured there was a high level of customer service (chat, voice, and email); • Monitored sales targets; • Managed monthly accounts; • Wrote production management reports; • Carried out debt settlement arrangements;• Opened accounts;• Provided financial advice;• Analysed performance indicators and commercial efficiency;• Administered new customer prospecting and loyalty routines;• Opened accounts and provided financial advice in personal credit operations;• Responsible for personal credit;• Responsible for financing and investments. Show less

    • Bank Clerk
      • Feb 2009 - Aug 2011

      • Provided accounts services to customers by receiving deposits and loan payments; issuing savings withdrawals; selling cashier's checks, traveller’s checks, series, and bonds; • Provided clerical support to accounting staff;• Reviewed and performed bank account reconciliations;• Recorded transactions by logging cashier's checks, traveller’s checks, and other special services;• Prepared currency transaction reports; • Responsible for raising invoices;• Cross-sold bank products by answering inquiries; informing customers of new services and product promotions; • Completed special requests by closing accounts and exchanging foreign currencies; • Provided special statements, copies, and referrals;• Completed safe-deposit boxed. Show less

Education

  • Griffith College Dublin
    Technician, Accounting
  • Pontifícia Universidade Católica de Campinas
    Bachelor of Business Administration - BBA
    2010 - 2014

Community

You need to have a working account to view this content. Click here to join now