Gladys Ayala-Borjas
Helpline Specialist at Alzheimer's Association -- New York City Chapter- Claim this Profile
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Spanish Native or bilingual proficiency
Topline Score
Bio
Premila Mary Kumar
Gladys is reliable, dedicated and has the ability to handle multiple projects effectively. She is organized and diligent who quickly learned all newly assigned projects . Gladys works well with her colleagues and other external customers . She was part of the Population Health Management team and reported to me directly. I am happy to recommend her and confident that she will excel in all future endeavors.
Ned Greenberg
I worked with Gladys for 6 1/2 years at MTV Networks. She took on added responsibility over time, met deadlines in a business notorious for tight turnarounds, and rapport with people always remained uplifting . Over my 40 years in the business world, I can honestly say that Gladys has the best balance of strong business skills, great work ethic, total integrity and personal warmth that I have run across. She always has a sense of urgency and a tremendous loyalty to the company and the people she works with. If I had the chance, I would re-hire Gladys immediately. Any company that decides to employ her will be quite happy they did so. If you have any questions or concerns, don't hesitate to call me at 212-856-5223.
Premila Mary Kumar
Gladys is reliable, dedicated and has the ability to handle multiple projects effectively. She is organized and diligent who quickly learned all newly assigned projects . Gladys works well with her colleagues and other external customers . She was part of the Population Health Management team and reported to me directly. I am happy to recommend her and confident that she will excel in all future endeavors.
Ned Greenberg
I worked with Gladys for 6 1/2 years at MTV Networks. She took on added responsibility over time, met deadlines in a business notorious for tight turnarounds, and rapport with people always remained uplifting . Over my 40 years in the business world, I can honestly say that Gladys has the best balance of strong business skills, great work ethic, total integrity and personal warmth that I have run across. She always has a sense of urgency and a tremendous loyalty to the company and the people she works with. If I had the chance, I would re-hire Gladys immediately. Any company that decides to employ her will be quite happy they did so. If you have any questions or concerns, don't hesitate to call me at 212-856-5223.
Premila Mary Kumar
Gladys is reliable, dedicated and has the ability to handle multiple projects effectively. She is organized and diligent who quickly learned all newly assigned projects . Gladys works well with her colleagues and other external customers . She was part of the Population Health Management team and reported to me directly. I am happy to recommend her and confident that she will excel in all future endeavors.
Ned Greenberg
I worked with Gladys for 6 1/2 years at MTV Networks. She took on added responsibility over time, met deadlines in a business notorious for tight turnarounds, and rapport with people always remained uplifting . Over my 40 years in the business world, I can honestly say that Gladys has the best balance of strong business skills, great work ethic, total integrity and personal warmth that I have run across. She always has a sense of urgency and a tremendous loyalty to the company and the people she works with. If I had the chance, I would re-hire Gladys immediately. Any company that decides to employ her will be quite happy they did so. If you have any questions or concerns, don't hesitate to call me at 212-856-5223.
Premila Mary Kumar
Gladys is reliable, dedicated and has the ability to handle multiple projects effectively. She is organized and diligent who quickly learned all newly assigned projects . Gladys works well with her colleagues and other external customers . She was part of the Population Health Management team and reported to me directly. I am happy to recommend her and confident that she will excel in all future endeavors.
Ned Greenberg
I worked with Gladys for 6 1/2 years at MTV Networks. She took on added responsibility over time, met deadlines in a business notorious for tight turnarounds, and rapport with people always remained uplifting . Over my 40 years in the business world, I can honestly say that Gladys has the best balance of strong business skills, great work ethic, total integrity and personal warmth that I have run across. She always has a sense of urgency and a tremendous loyalty to the company and the people she works with. If I had the chance, I would re-hire Gladys immediately. Any company that decides to employ her will be quite happy they did so. If you have any questions or concerns, don't hesitate to call me at 212-856-5223.
Experience
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Alzheimer's Association, New York City Chapter
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Helpline Specialist
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Feb 2019 - Present
Responsible for follow-up/support to our 24/7 Helpline callers in providing information and support to individuals with Alzheimer's disease and dementia, their families and caregivers including priority diverse populations among Latino, African American and LGBT constituencies. Provide general disease information, emotional support, community referrals, and complete registration to chapter programs Responsible for follow-up/support to our 24/7 Helpline callers in providing information and support to individuals with Alzheimer's disease and dementia, their families and caregivers including priority diverse populations among Latino, African American and LGBT constituencies. Provide general disease information, emotional support, community referrals, and complete registration to chapter programs
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Lighthouse Guild
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Clinical Services Coordinator, Population Health Management - Guildnet
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Oct 2016 - Dec 2018
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Benefit Navigator, Guildnet
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Nov 2014 - Oct 2016
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IPRO
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United States
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Hospitals and Health Care
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300 - 400 Employee
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Community Health Coordinator
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Oct 2012 - Jul 2014
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VNS Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Enrollment Outreach Liaison - CHOICE MLTC
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Oct 2011 - Jun 2012
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American-Italian Cancer Foundation
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Non-profit Organizations
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1 - 100 Employee
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Outreach & Health Education Worker - Part time
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Mar 2011 - Oct 2011
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American Heart Association
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Sr. Regional Director of Cultural Health Initiatives
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Jun 2006 - Mar 2009
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American Heart Association
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Regional Director, Heart & Stroke
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1999 - 2006
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Program Coordinator
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1992 - 1999
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Personnel Representative
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1991 - 1991
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Administrative
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1989 - 1991
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Rosewood Hotels & Resorts
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Hong Kong
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Hospitality
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700 & Above Employee
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Administrative/Office Manager
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1987 - 1989
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Viacom
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United States
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Entertainment
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700 & Above Employee
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Ad Sales Research Coordinator
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1981 - 1987
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Education
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1976 - 1978
New York City Technology
AAS -
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OL of Mt.Carmel
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Park East HS
Community
