GLADYS ACHIMUGU
Relationship Officer at Primera Africa Finance Group- Claim this Profile
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English -
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Idoma Native or bilingual proficiency
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Igala Native or bilingual proficiency
Topline Score
Bio
Credentials
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Accounting Fundamentals
Corporate Finance InstituteJul, 2022- Nov, 2024 -
Professional Ethics
Corporate Finance InstituteJul, 2022- Nov, 2024 -
Reading Financial Statements
Corporate Finance InstituteJul, 2022- Nov, 2024 -
Customer service Relationship
Resource Intermediaries Limited
Experience
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Primera Africa Group Limited
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Nigeria
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Financial Services
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1 - 100 Employee
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Relationship Officer
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Nov 2019 - Present
Building and maintaining relationships: Developing strong relationships with existing clients, and identifying and establishing relationships with new clients. Analyzing financial information: Analyzing clients' financial information, including credit history, income, expenses, and assets, to assess their creditworthiness and ability to repay loans. Marketing and promoting bank products: Promoting and selling bank products, such as loans, credit cards, and deposit accounts, to clients. Managing loan applications: Managing the loan application process, including gathering and reviewing necessary documentation, submitting applications to underwriters, and communicating loan decisions to clients. Providing excellent customer service: Ensuring clients receive excellent customer service by responding promptly to inquiries, addressing any concerns or issues, and following up on client requests. Meeting sales targets: Meeting or exceeding sales targets for bank products and services. Show less
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Alpari
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Mauritius
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Financial Services
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200 - 300 Employee
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Sales Support Representative
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Mar 2018 - Aug 2019
Providing administrative support to the sales team: This include maintaining client databases, preparing sales reports, creating presentations and other materials for sales meetings, and handling other administrative tasks as needed. Assisting with client inquiries: Responsible for answering phone calls, responding to emails and providing information to clients about forex trading, brokerage services, and other related topics. Onboarding new clients: Onboard new clients by processing account applications, verifying client information, and assisting with any required documentation. Resolving client issues: Responsible for resolving them or escalating them to the appropriate department. Conducting market research: Responsible for conducting research on the forex market, identifying trends, and providing insights to the sales team. Providing training and support to clients: Provide clients with training and support on the use of the brokerage's trading platforms and other software. Show less
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Relationship Manager
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Mar 2017 - Feb 2018
Expansion of customer base, Risk asset development ,Increase in deposit base of the bank, Maintaining customer relationship Expansion of customer base, Risk asset development ,Increase in deposit base of the bank, Maintaining customer relationship
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Education
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2009 - 2014
Ahmadu Bello University
Bachelor's degree, Agricultural Economics
Community
