Experience

VG Educacional

• Brazil
• E-learning
• 1 - 100 Employee

• Director of Operations / OKR Champion

  • Oct 2022 - Present

  As Director of Operations at VG Educational, I am responsible for ensuring excellence in the production of instructional content for our clients. To do this, I manage people, processes, technologies, and resources daily to achieve our content delivery goals for both the educational and corporate sectors. I work closely with other departments of the company, such as production teams, marketing, sales, administration, finance, innovation, and new business, to ensure that all aspects of content… Show more As Director of Operations at VG Educational, I am responsible for ensuring excellence in the production of instructional content for our clients. To do this, I manage people, processes, technologies, and resources daily to achieve our content delivery goals for both the educational and corporate sectors. I work closely with other departments of the company, such as production teams, marketing, sales, administration, finance, innovation, and new business, to ensure that all aspects of content production are covered and all stakeholders are informed about the progress of each project under my responsibility. As a leader of a team of highly skilled professionals, including Project Managers, Educational and Corporate Content Managers, Editorial Production Managers, Audio-Visual Production Managers, and Textual Review Managers, as well as the supervision of the Content Provider Relationships Core, I am responsible for ensuring that all aspects of content production are executed efficiently and effectively. This includes identifying and solving problems, implementing continuous improvements in processes, and ensuring that all delivery deadlines are met with the quality that makes VG Educational a reference in the market as the best educational solution in the digital age. In addition, it is important to note that I always strive to stay updated with the latest trends and technologies in the industry, identifying opportunities for innovation and expansion of VG Educational's presence in the national and international markets. My goal is to continue to ensure the company's leadership position in instructional content production, always seeking to meet the expectations of our clients and collaborators.

• Head of Human Development

  • Apr 2019 - Dec 2022

  Lead HR projects to support corporate initiatives and business objectives, helping balance risks, and considering employee, business, and company perspectives. Implementing HR programs in the areas of compensation; performance management; and performance bonuses. Integrate and partner with HR colleagues in the Legal, Investigations, Learning & Development, and HR Programs teams to implement solutions and help scale the business. Provide HR policy interpretation that assists leaders and… Show more Lead HR projects to support corporate initiatives and business objectives, helping balance risks, and considering employee, business, and company perspectives. Implementing HR programs in the areas of compensation; performance management; and performance bonuses. Integrate and partner with HR colleagues in the Legal, Investigations, Learning & Development, and HR Programs teams to implement solutions and help scale the business. Provide HR policy interpretation that assists leaders and employees to be aligned with company culture and business intentions. Facilitates focus groups, pulse surveys, and other data collection methods to assess the impact of different programming on goals and objectives. Measuring the outcomes and reporting back to senior leadership on trends. Maintain in-depth knowledge of legal requirements related to the day-to-day management of employees, reducing legal risks, and ensuring compliance. HR tools and systems are utilized to provide program analytics to leaders to drive decisions that optimize employee retention and productivity. Uses data to identify and surface trends; ultimately improving organizational health. Uses HR data/Workforce analytics to derive insights and drive HR strategies/ programs for Operations to help attract, develop, and retain talent. Lead the participation of the HR crew as integral members of the extended HR community and influence others within the organization. Builds internal community (e.g., supports others, shows respect, acts as an ally, onboards new hires, connects people, collaborates well, drives inclusion), establishing a strong relationship with leaders and employees. Provide coaching to leaders and employees to improve performance and productivity. Partners with the talent acquisition team to provide ongoing interview training and resources to help recruit and retain a diverse workforce. Provide support and leadership for COVID-19 mitigation policy and protocols. Other duties assigned by management.



Surya Dental

• Brazil
• Retail
• 1 - 100 Employee

• Organizational Human Development Consultant - Leaders Development

  • Apr 2019 - Sep 2019

• Human Resources Manager

  • May 2018 - Apr 2019

  Structuring all HR subsystems, ensuring the sustainability of Human Capital in favor of business results. Responsible for the areas of Climate and Culture, Organizational Human Development, Training and Qualification, Attraction and Selection, Labor Relations and Safety and Occupational Medicine. Foster the experience of the philosophy and purposes of the organizational culture with the internal and external community, promoting the internalization of the Mission, Vision, and Institutional… Show more Structuring all HR subsystems, ensuring the sustainability of Human Capital in favor of business results. Responsible for the areas of Climate and Culture, Organizational Human Development, Training and Qualification, Attraction and Selection, Labor Relations and Safety and Occupational Medicine. Foster the experience of the philosophy and purposes of the organizational culture with the internal and external community, promoting the internalization of the Mission, Vision, and Institutional Values, so that everyone is oriented towards the macro-objectives of the business. Manage the processes of attracting and selecting people, ensuring the hiring of employees in line with the technical and behavioral needs of the activities to be performed, as well as the company's culture and philosophy. Provide the resources and training necessary for the business objectives to be achieved through highly trained people. Measure the Favorability Indexes, promoting actions that benefit the good climate in the work environment. Develop Performance Management projects in line with organizational needs. Foster human development actions at all levels and complexities, developing skills in leaders and other employees. Ensure full compliance with labor legislation, guiding and instructing employees regarding the rules and procedures, avoiding and suppressing the risks of labor liabilities. Act as the representative in labor hearings and other company needs. Ensure that the work environment is ergonomically adapted to the needs of employees, avoiding and suppressing the risks of accidents and illnesses related to work.



UniCesumar

• Brazil
• Higher Education
• 700 & Above Employee

• Human Development Coordinator

  • Jan 2017 - May 2018

  Seek and implement solutions in Strategic People Management in the business expansion process, guaranteeing the sustainable development of Human Capital to Performance, Motivation, and Quality of Life at Work. Coordinate and manage the Training and Human Development team, being responsible for its management, performance, results, and professional development. Coordinate Projects related to the Institution's Human Development, ensuring the execution, deadlines, and quality of the services… Show more Seek and implement solutions in Strategic People Management in the business expansion process, guaranteeing the sustainable development of Human Capital to Performance, Motivation, and Quality of Life at Work. Coordinate and manage the Training and Human Development team, being responsible for its management, performance, results, and professional development. Coordinate Projects related to the Institution's Human Development, ensuring the execution, deadlines, and quality of the services offered. Coordinate Development actions such as Climate Research, 360º Assessment, Performance Management, and other projects, analyze results, discuss action plans with the Board, and monitor the areas' progress and evolution. Coordinate, Supervise, and Implement training programs, Corporate Education and professional development of employees, Management of Performance, History, and Aspirations, Functional Analysis, Assessment of Goals, and Mapping of Human Capital and Skills. Define with the Board the Annual Schedule of Training and Development actions. Manage the monitoring, Integration, Evaluation of the Experience Period, and performance evaluation methodologies. Monitor and evaluate the results of training and development programs through indicators. Administer through the System the analysis of requests made to the Internal and External Training area. Manage the resources (location, instructors, materials, and assessments) of support for the application of training. Develop and manage quality-of-life activities, incentive programs, and motivational actions. Work in synergy and tune with the sectors of Recruitment and Selection, Medicine and Workplace Safety, and Labor Relations, promoting the integration of information, to ensure continuous improvement in the Human Resources area.

• HR business Partner

  • Feb 2012 - Jan 2017

  Assistance in the management of the Recruitment and Selection Sector, management of sector processes and procedures. Elaboration of manuals of norms and administrative procedures, quality management of internal and external customer service. Attraction and selection of strategic positions in Information Technology, Coordination, Management, and Senior Management. Contact employment agencies and job vacancies through the main communication vehicles. Creation and updating of Analysis… Show more Assistance in the management of the Recruitment and Selection Sector, management of sector processes and procedures. Elaboration of manuals of norms and administrative procedures, quality management of internal and external customer service. Attraction and selection of strategic positions in Information Technology, Coordination, Management, and Senior Management. Contact employment agencies and job vacancies through the main communication vehicles. Creation and updating of Analysis and Job Descriptions. Group Dynamics and Psychological Interviews with a focus on skills (individual and collective). Internal and external assessment, application and correction of psychological tests, preparation of reports and opinions. Monitoring the admission, adaptation, and integration process to the new Working Group. Performance Evaluation, monitoring, and evaluation of the experience period, Internal evaluation for Promotions and Positions Movements. Survey and presentation of Organizational Climate Research. Psychological duty of support, listening, welcoming, and guidance. Termination Interview, Feedback, and Talent Retention. Various controls and reports related to the sector, presentation of results to senior management. Focus on continuous improvements in the sector.



ORTOPEDIA BRASIL

• HR Business Partner (Training and Development)

  • Mar 2012 - Mar 2013

  Training and Development of Employees in the commercial area. Survey of Training Needs. Strategic People Development Planning. Preparation of the material. Integration training (socialization). Training in sales techniques and tactics; knowledge of products and enhancement of argumentation and persuasive resources. Negotiation. Development of Empathy and Relationship with both external and internal customers. Development of resilience in the face of adversity.

• Sales Manager

  • Aug 2008 - Feb 2012

  Advising the Direction and Management of the Store in the management of the sales team. Coordination, task distribution, supervision of the quality of service, and customer satisfaction. Guidance, Technical Training for capacity building with the branch of orthopedic products. Sales and negotiation.