Marketing & Communications

• Feb 2020 - Present

Marketing Executive

• Mar 2018 - Mar 2019

Marketing account

• Oct 2017 - Mar 2018

Marketing & Communication

• Feb 2016 - Aug 2016

▪ Writing and editing contents for web and social media in English and Italian (Facebook, Twitter, Instagram, Google +) ▪ Organizing and managing corporate events (i.e Heinz Beck Food Festival) ▪ Coordinating Company's communication strategies

Marketing & Sales assistant

• Jun 2014 - Jan 2015

▪ Edited and revised all marketing content to guarantee the highest quality of writing.▪ Wrote original content for the official company blog, as well as community blogs.▪ Edited and revised all marketing content to guarantee the highest quality of writing.▪ Devised optimal communications strategies to reach target audiences.▪ Created content for the organisation's annual report.

IT Multilingual Agent - Technical Help Desk

• Jul 2012 - Mar 2014

Mondelez International on the behalf of HP Enterprise Services▪ Consulting in Private Partnership and Knowledge of working in Business to Business Environment.▪ Directing Support of Manager & Infrastructural Leading on reports and process workflow.▪ Leverage support 24h for Ferrero; ESA; American Express

Customer Support Agent

• May 2012 - Jul 2012

▪ Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.▪ Addressed customer service inquiries in a timely and accurate fashion.▪ Built customer loyalty by placing follow-up calls for customers who reported product issues.

Stage post master

• Nov 2011 - Jan 2012

Editing, proofreading, translations (english to italian) for Odoya Library and Music.

Communication consultant

• Mar 2011 - Jun 2011

▪ Technical and operating support for communication campaign of European Project (POR-FESR2007-2013) for rural development in Italy.PA Communications consulting

Stage

• Sep 2009 - Jan 2010

Stage MAE-CRUIItalian Institute of Culture “C.M Lerici” in Stockholm - Sweden▪ Activity of public relations▪ Managing support of Italian cultural magazine “CARTADITALIA”

Editor and coordinator

• Feb 2009 - Jun 2009

▪ Editor and coordinator for European project “Progetti visuali” – POR Sardegna (2000-2006)▪ Managed support for publishing activities on web portal, brochures, guides, books.▪ Collaborated with cross-functional teams to draft project schedules and plans.▪ Served as the single point of contact for project scheduling and changes.▪ Wrote and edited company whitepapers, emails, newsletters and web content