Giusi Mallia
Customer Success Manager at Skribble- Claim this Profile
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Deutsch Native or bilingual proficiency
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Italienisch Native or bilingual proficiency
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Englisch Full professional proficiency
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Französisch Elementary proficiency
Topline Score
Bio
Esther Berger
I had the pleasure of collaborating with Giusi for over five years at Booking.com. Giusi's ability to handle multiple projects/tasks and collaborating with others is outstanding. She brings integrity and intelligence to her work and I always found it refreshing and insightful to discuss new opportunities and possibilities with her. She had a positive impact on the team and my individual experience. Giusi would be an asset to any team and I highly recommend her to anyone looking for a great talent.
LinkedIn User
I worked with Giusi from July 2018 to September 2020 at Booking.com. I know Giusi as a very pleasant, reliable, well-organized and hardworking person. She was always professional and efficient in her approach to work. Giusi was responsible for the account management of Homes & Apartments partners in different regions in Switzerland during the time we worked together. She has shown a great ability to quickly build up trust and successful relationships with partners - as well as her colleagues. Giusi is an excellent and empathetic team player, who was always open to support others and never hesitated to put the team first. I highly appreciated her high ownership and very positive work attitude. It was a great pleasure working with Giusi and I strongly recommend her. I wish her all the best and hope that our professional paths will cross again in the future.
Esther Berger
I had the pleasure of collaborating with Giusi for over five years at Booking.com. Giusi's ability to handle multiple projects/tasks and collaborating with others is outstanding. She brings integrity and intelligence to her work and I always found it refreshing and insightful to discuss new opportunities and possibilities with her. She had a positive impact on the team and my individual experience. Giusi would be an asset to any team and I highly recommend her to anyone looking for a great talent.
LinkedIn User
I worked with Giusi from July 2018 to September 2020 at Booking.com. I know Giusi as a very pleasant, reliable, well-organized and hardworking person. She was always professional and efficient in her approach to work. Giusi was responsible for the account management of Homes & Apartments partners in different regions in Switzerland during the time we worked together. She has shown a great ability to quickly build up trust and successful relationships with partners - as well as her colleagues. Giusi is an excellent and empathetic team player, who was always open to support others and never hesitated to put the team first. I highly appreciated her high ownership and very positive work attitude. It was a great pleasure working with Giusi and I strongly recommend her. I wish her all the best and hope that our professional paths will cross again in the future.
Esther Berger
I had the pleasure of collaborating with Giusi for over five years at Booking.com. Giusi's ability to handle multiple projects/tasks and collaborating with others is outstanding. She brings integrity and intelligence to her work and I always found it refreshing and insightful to discuss new opportunities and possibilities with her. She had a positive impact on the team and my individual experience. Giusi would be an asset to any team and I highly recommend her to anyone looking for a great talent.
LinkedIn User
I worked with Giusi from July 2018 to September 2020 at Booking.com. I know Giusi as a very pleasant, reliable, well-organized and hardworking person. She was always professional and efficient in her approach to work. Giusi was responsible for the account management of Homes & Apartments partners in different regions in Switzerland during the time we worked together. She has shown a great ability to quickly build up trust and successful relationships with partners - as well as her colleagues. Giusi is an excellent and empathetic team player, who was always open to support others and never hesitated to put the team first. I highly appreciated her high ownership and very positive work attitude. It was a great pleasure working with Giusi and I strongly recommend her. I wish her all the best and hope that our professional paths will cross again in the future.
Esther Berger
I had the pleasure of collaborating with Giusi for over five years at Booking.com. Giusi's ability to handle multiple projects/tasks and collaborating with others is outstanding. She brings integrity and intelligence to her work and I always found it refreshing and insightful to discuss new opportunities and possibilities with her. She had a positive impact on the team and my individual experience. Giusi would be an asset to any team and I highly recommend her to anyone looking for a great talent.
LinkedIn User
I worked with Giusi from July 2018 to September 2020 at Booking.com. I know Giusi as a very pleasant, reliable, well-organized and hardworking person. She was always professional and efficient in her approach to work. Giusi was responsible for the account management of Homes & Apartments partners in different regions in Switzerland during the time we worked together. She has shown a great ability to quickly build up trust and successful relationships with partners - as well as her colleagues. Giusi is an excellent and empathetic team player, who was always open to support others and never hesitated to put the team first. I highly appreciated her high ownership and very positive work attitude. It was a great pleasure working with Giusi and I strongly recommend her. I wish her all the best and hope that our professional paths will cross again in the future.
Credentials
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First Certificate in English
Cambridge University -
Kauffrau
KV Zürich Business School -
Reiseberaterin
Pro Target Schweizerische Reisefachschule Aarau
Experience
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Skribble
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Switzerland
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Success Manager
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Oct 2021 - Present
We spark, guide and make change easier to successfully increase trust in the digital world.
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Sales Development Representative
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Jan 2021 - Oct 2021
Advise and support organizations in the implementation of digital signatures, so that we all are better off by trusting more, wasting less time, and safeguarding environmental resources.
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Booking.com
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Netherlands
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Software Development
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700 & Above Employee
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Account Manager (Vacation Rental)
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May 2018 - Dec 2020
Partnered with property management organizations to promote and sell their non-hotel accommodation located in Zürich, Graubünden, Engadin and Ticino. Utilized data to inform and consult partners regarding their business performance, market opportunities and industry.
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Account Executive
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Jan 2015 - May 2018
Day-to-day proactive communication with accommodation partners in Switzerland and Liechtenstein; from small establishments owned privately, to medium-sized Swiss accommodation chains. Supported accommodation partners with commercial and operational inquiries, and through sharing of data to help them increase business opportunities. Deputized the Account Manager.
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Boa Lingua - Sprachaufenthalte weltweit
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Switzerland
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Professional Training and Coaching
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1 - 100 Employee
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Backoffice
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May 2011 - Dec 2014
Booking of language courses worldwide for Swiss-based corporate clients and individual professionals, including creation of confirmation, invoices, refunds and visa formalities. Provision of support for Swiss branches by making quotations and providing documentation for customers. Daily contact with schools worldwide for customer requests. Booking of language courses worldwide for Swiss-based corporate clients and individual professionals, including creation of confirmation, invoices, refunds and visa formalities. Provision of support for Swiss branches by making quotations and providing documentation for customers. Daily contact with schools worldwide for customer requests.
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Thomas Cook Group plc
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Travel Arrangements
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700 & Above Employee
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Travel Consultant
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Jul 2010 - May 2011
Guest consulting by phone, email and in-person. Booking and organizing of travel arrangements for private guests and travel agencies. Maintenance of the customer database. Guest consulting by phone, email and in-person. Booking and organizing of travel arrangements for private guests and travel agencies. Maintenance of the customer database.
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KLK Kolb
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Switzerland
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Chemical Manufacturing
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200 - 300 Employee
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Purchasing Assistant
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Aug 2006 - Feb 2010
Responsible for the supply management of raw materials and packaging for the Swiss factory. Support and issuing of purchasing instructions for the sister factory in Holland. Responsible for the supply management of raw materials and packaging for the Swiss factory. Support and issuing of purchasing instructions for the sister factory in Holland.
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Education
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2003 - 2006
KV Business School Zürich
Kauffrau -
2002 - 2003
Juventus Schulen Zürich
Community
