Experience

Charles Dickens Museum

• United Kingdom
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Visitor Exprience Assistant

  • Feb 2023 - Present

  London, England, United Kingdom • Ensure all visitors are welcomed and receive the best possible customer service during their visit to the Museum. • Serve visitors politely, quickly and efficiently, providing advice and guidance where necessary, and upselling in line with sales targets in order to maximise income. • Operate the tills and credit card machines ensuring that all transactions, including cash handling, are carried out accurately at all times. • Encourage visitors to Gift Aid all applicable ticket… Show more • Ensure all visitors are welcomed and receive the best possible customer service during their visit to the Museum. • Serve visitors politely, quickly and efficiently, providing advice and guidance where necessary, and upselling in line with sales targets in order to maximise income. • Operate the tills and credit card machines ensuring that all transactions, including cash handling, are carried out accurately at all times. • Encourage visitors to Gift Aid all applicable ticket sales. • Maintain high standards of presentation and stock control for the Museum Shop and to ensure that product lines are well stocked and merchandised to desired standards. • Unload stock and display items in the shop. • Ensure safety of visitors and provide assistance in regulating visitor flow during normal operational hours and events, and act as Fire Marshal. • Assist with events as required, including set up and guest list/ ticket administration. • Liaise with and take instruction from Museum management and contribute to effective communication with the wider Visitor Experience team, including volunteers. Show less



Guildhall Art Gallery

• United Kingdom
• Retail
• 1 - 100 Employee

• Curatorial Intern

  • Jul 2022 - Nov 2022

  City of London, England, United Kingdom • Assisting with future programming of the Gallery's temporary displays (archival research and selecting appropriate material and contents to deliver to the curator). • Assisting in the management of the permanent collection, including display, exhibitions, and events. • Enhancing the Guildhall Gallery and the London Roman Amphitheatre visitor experience. • Preparing, running and analysing visitors’ surveys to improve the quality of exhibitions and events provided. • Ticketing and… Show more • Assisting with future programming of the Gallery's temporary displays (archival research and selecting appropriate material and contents to deliver to the curator). • Assisting in the management of the permanent collection, including display, exhibitions, and events. • Enhancing the Guildhall Gallery and the London Roman Amphitheatre visitor experience. • Preparing, running and analysing visitors’ surveys to improve the quality of exhibitions and events provided. • Ticketing and helping at the front house. • Cataloguing. Show less



Inditex

• Spain
• Retail
• 700 & Above Employee

• Sales Assistant

  • Dec 2016 - Aug 2021

  Liverpool, England, United Kingdom Zara/Inditex Group, Liverpool (mainly) and other retailers. Responsibilities: customer service, managing shop floor and cash desk.



Birmingham Museums Trust

• United Kingdom
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Volunteer Conservation Club

  • Sep 2019 - Mar 2020

  London, England, United Kingdom



FACT Liverpool

• United Kingdom
• Museums
• 1 - 100 Employee

• Volunteer

  • Sep 2016 - Mar 2017

  Liverpool, England, United Kingdom



Bluecoat

• United Kingdom
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Volunteer

  • Sep 2016 - Mar 2017

  Liverpool, England, United Kingdom



Freelance (Self employed)

• Writing and Editing
• 700 & Above Employee

• Art Conservator

  • 2005 - 2016

  Working as Art Conservator in different heritage sites and the workshop dealing with all the different phases of the conservation/restoration process. With a particular focus on wall paintings cleaning methodologies and chromatic integrations. Here are a few of the projects: • Conservation of painted plaster from “Monte Jato” archaeological site (6th century BC.), early Pompeian Style • Conservation of major apse frescos (G.B.Corradini 1624-1628) of Duomo di Sant'Agata, Catania (Italy)… Show more Working as Art Conservator in different heritage sites and the workshop dealing with all the different phases of the conservation/restoration process. With a particular focus on wall paintings cleaning methodologies and chromatic integrations. Here are a few of the projects: • Conservation of painted plaster from “Monte Jato” archaeological site (6th century BC.), early Pompeian Style • Conservation of major apse frescos (G.B.Corradini 1624-1628) of Duomo di Sant'Agata, Catania (Italy). UNESCO World Heritage Site. • Conservation of 3 tempera paintings, Palazzo dei Normanni, Palermo, Italy. UNESCO World Heritage Site. • Conservation of tempera paintings made by Renato Guttuso (early 20th century), Chiesa dell'Addolorata, Aspra (Pa), Italy. • Conservation of a byzantine fresco representing “the forty martyrs from Sebaste”, S.Lucia catacomb (8th-9th century A.D.), Siracusa, Italy. • Conservation of n.2 arcosolia with fresco decoration representing the Three Kings (4th/5th century A.D.), Villagrazia di Carini catacomb (Pa), Italy. Show less