Giuseppe Pentagallo
Floor Manager at NEO Restaurant Bournemouth- Claim this Profile
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Inglese Full professional proficiency
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Bio
Credentials
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Become a Manager
LinkedInMay, 2020- Oct, 2024 -
Leading Productive Meetings
LinkedInMay, 2020- Oct, 2024 -
Coaching and Developing Employees
LinkedInApr, 2020- Oct, 2024 -
Delegating Tasks
LinkedInApr, 2020- Oct, 2024 -
New Manager Foundations
LinkedInApr, 2020- Oct, 2024 -
Onboarding New Hires as a Manager
LinkedInApr, 2020- Oct, 2024 -
Performance Management: Conducting Performance Reviews
LinkedInApr, 2020- Oct, 2024 -
Performance Management: Setting Goals and Managing Performance
LinkedInApr, 2020- Oct, 2024 -
Make the Move from Individual Contributor to Manager
LinkedInMar, 2020- Oct, 2024 -
ComptiA+ 901-902
LONDON IT TRAININGFeb, 2019- Oct, 2024
Experience
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NEO Restaurant Bournemouth
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Hospitality
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1 - 100 Employee
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Floor Manager
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Sep 2021 - Present
coordinate the operation of the restaurant ensuring that kitchen, bar and waiting staff are working asa team • recruit, train, manage and motivate staff • respond to customer queries and complaints • meet and greet customers, organise table reservations and offer advice about menu and wine choices • maintain high standards of quality control, hygiene, and health and safety • check stock levels, order supplies coordinate the operation of the restaurant ensuring that kitchen, bar and waiting staff are working asa team • recruit, train, manage and motivate staff • respond to customer queries and complaints • meet and greet customers, organise table reservations and offer advice about menu and wine choices • maintain high standards of quality control, hygiene, and health and safety • check stock levels, order supplies
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Webmaster
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Nov 2020 - Present
● Creation and editing from scratch of the company’s logo with photo editing software ● Building the entire structure of the website using DUDA website builder ● Designing the web pages structure, their content and SEO ● Configuring the payment and shipping system per product Building and organizing the database structure and its contents ● Research and photo editing of the various elements of the products listing ● Secure adherence to company’s policies and guidelines ● Creation and editing from scratch of the company’s logo with photo editing software ● Building the entire structure of the website using DUDA website builder ● Designing the web pages structure, their content and SEO ● Configuring the payment and shipping system per product Building and organizing the database structure and its contents ● Research and photo editing of the various elements of the products listing ● Secure adherence to company’s policies and guidelines
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Wiltons Restaurant
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United Kingdom
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Restaurants
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1 - 100 Employee
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Head Waiter
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Sep 2018 - Present
Timed and Strategical customer approach to take orders and confirming their satisfaction at the end of the meal, intervening to amend eventual problematic situations and informing the restaurant manager for the same Deep Knowledge of the menu to ensure that all the guests enquieries are answered correctly and satisfactorily on the providence of the various items, on the ingredients and their recipes, according to their dietry and Allergy requirements . Reccommending Menu dishes according to customers’ taste and needs and taking orders. Quick and responsive communication with Kitchen Staff member via System Software, highlighting special requests and specific dietry/allergy requirements Verifying with the guests that everything is running smoothly, solving issues if present, serving the correct Mise en place and ensure every customer needs is in advance satisfyied during their meal. Supervising work of all waiters and maintain the highest standards of working in the restaurant and cooperated with staff members for the same. Ability to maintain optimal standard of service at all times Secure adherence to company’s policies and guidelines Show less
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Waiter
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Apr 2018 - Sep 2018
Introduction of the menu and specials upon guests seating and upon their request recommendation of the menu items both drinks and food. Taking and sending orders to the Kitchen’s Staff via system softwarer. Served all food and beverage as per high standards and within the required time. Clearing,and Relay of the table including Mise en place rapidly and responsively. Introduction of the menu and specials upon guests seating and upon their request recommendation of the menu items both drinks and food. Taking and sending orders to the Kitchen’s Staff via system softwarer. Served all food and beverage as per high standards and within the required time. Clearing,and Relay of the table including Mise en place rapidly and responsively.
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Jarrold Norwich
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United Kingdom
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Retail
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1 - 100 Employee
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Supervisore ristorante
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Jun 2017 - Apr 2018
Deep Knowledge of food and wine within the Restaurant. Greeting customers. Presenting the menu and the specials of the day And recommendations. Great communication in the event of a complaint to ensure customer satisfaction and their long lasting fidelity. Supervise and motivate staff Coordinate operations Deep Knowledge of food and wine within the Restaurant. Greeting customers. Presenting the menu and the specials of the day And recommendations. Great communication in the event of a complaint to ensure customer satisfaction and their long lasting fidelity. Supervise and motivate staff Coordinate operations
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To a Tea
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Restaurants
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1 - 100 Employee
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Assistant Restaurant Manager
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Apr 2015 - Apr 2017
Supporting the manager in organising, planning and implementing strategies due to enhance business productivity. Ensure schedules and objectives are met. Monitor operating costs, budgets and resources. Create reports, analyse and interpret data. Responsible of Staff recruiting, training and growth. Supporting the manager in organising, planning and implementing strategies due to enhance business productivity. Ensure schedules and objectives are met. Monitor operating costs, budgets and resources. Create reports, analyse and interpret data. Responsible of Staff recruiting, training and growth.
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The Dorchester
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United Kingdom
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Hospitality
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200 - 300 Employee
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Food Server
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Apr 2015 - Feb 2017
Arrange table settings and Mise en place as per 5 Star Luxury Hotel Standard. Greet guests and presenting the menu and daily specials to them and upon request Making recommendations. Served all food and beverage as per hotel standards and within the required time Arrange table settings and Mise en place as per 5 Star Luxury Hotel Standard. Greet guests and presenting the menu and daily specials to them and upon request Making recommendations. Served all food and beverage as per hotel standards and within the required time
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Education
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1998 - 2004
Liceo Classico Vincenzo Simoncelli
Diploma, Lingua e letteratura italiana
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