Candidat MBA

• Sep 2021 - Present

Consultant in Performance - Change Management & Strategy Execution

• Dec 2020 - Present

• Strategy Execution: making sure that all Stakeholders understand the Role they have to play in executing the Organisation's Strategy; • Managerial Support; • Performance & Team Cohesion; • Improving Change Management through a better understanding of Emotional Intelligence; • Transformation & Transition Processes; • Support for Organizations and Individuals. • Strategy Execution: making sure that all Stakeholders understand the Role they have to play in executing the Organisation's Strategy; • Managerial Support; • Performance & Team Cohesion; • Improving Change Management through a better understanding of Emotional Intelligence; • Transformation & Transition Processes; • Support for Organizations and Individuals.

Head of Project and Business Management - Business Director

• Jan 2017 - Dec 2019

• In charge of a multi-countries based team (18 people): France, Hungary, CZ, USA;• People Recruitment & Personal Development, Performance Management;• Leading a Transformation Outsourcing Project (off-shoring activity), from the design to the implementation and development of new teams abroad; Accountable for Cost Efficiency;• Process Design, KPI implementation and follow-up;• Supporting the Board during negotiations with the Workcouncil and Unions.

Business Manager

• Jan 2016 - Dec 2016

• In charge of a 27 Countries based Contract;• Driving the Operations Teams (Change Management, Billing Support, Incident and SLA Management);• In charge of the Financial Contract Performance.

Head of Service Delivery France

• May 2011 - Jan 2016

• People Management: 22 people between France and Hungary;• People Recruitment & Personal Development;• In charge of the Operational Performance of Service Delivery Teams: Second Level of Escalation;• Participation in Strategic Clients Steering Committees;• Leading Transformation and Outsourcing Projects.

International Project Manager

• Nov 2008 - May 2011

• In charge of End-to-End Global Service Delivery Process for International Customers;• In charge of Coordination to ensure the smooth Implementation of the Service Delivery Activities within the new Teams in Hungary;• Off-shoring: Trainer during the Outsourcing Activity.

Teacher

• Oct 2004 - Oct 2008

Italian Language Assistant & Teacher for Students in the following Middle and High Public Schools: • Cité Scolaire Louis Thuillier (Amiens), • Lycée Général Robert De Luzarches (Amiens), • Collège Voltaire (Sarcelles), • Lycée Professionnel Turgot (Montmorency), • Lycée International (Saint-Germain-en-Laye). Italian Language Assistant & Teacher for Students in the following Middle and High Public Schools: • Cité Scolaire Louis Thuillier (Amiens), • Lycée Général Robert De Luzarches (Amiens), • Collège Voltaire (Sarcelles), • Lycée Professionnel Turgot (Montmorency), • Lycée International (Saint-Germain-en-Laye).