Experience

FONDERIA AUGUSTA S.r.l.

• Italy
• Mining
• 1 - 100 Employee

• Sales Representative / Project manager

  • Apr 2020 - Present

  - gestire progetti a partire dall'elaborazione del preventivo secondo le specifiche fornite dal cliente, attraverso il coordinamento delle informazioni tra tutte le parti coinvolte (Ufficio Tecnico, Acquisti, Produzione, Qualità, Logistica, Finanza e Marketing) - guidare, dare priorità e coordinare le azioni interfunzionali - definire con la produzione e l'ufficio tecnico e qualità i piani di qualità e le certificazioni richieste, indicando la data di consegna contrattuale e il relativo budget, confermando la validità dell'ordine - negoziare con le funzioni interne per soddisfare le esigenze del cliente - negoziare con il Cliente, quando necessario, eventuali modifiche da apportare su specifiche, tempi, e costi - assicurare lo sviluppo delle attività produttive richieste dal cliente finale e garantire il flusso di informazioni necessarie alle parti coinvolte nel progetto - coordinare e monitorare gli aspetti logistici e organizzativi per la consegna della merce - managing projects starting from the estimation of costs according to the specs provided by the client, through coordinating information among all the parties involved (Technical dept., Purchasing, Production, Quality, Logistics, Finance and Marketing) - leading, prioritizing, coordinating cross-functional actions - defining with Production and Technical and Quality dept. the Quality Plans and certifications required, stating the contractual delivery date and the relevant budget, confirming the order validity - negotiating with internal functions to satisfy customer needs - negotiating with the Client, when needed, any changes to be made concerning specifications, time-frame, costs of variations - assuring the development of production activities requested by final customer and ensuring the flow of information needed by the parties involved in the project - coordinating and monitoring logistics and organizational aspects for delivering goods Show less



Pozzoli SpA

• Italy
• Packaging & Containers
• 1 - 100 Employee

• Customer Care Representative

  • Apr 2005 - Apr 2020

  Il mio compito è assicurare l’ottimale gestione delle commesse nelle varie fasi, dalla proposta economica, all’acquisizione, fino alla spedizione, garantendo l’evasione delle stesse mediante il controllo delle varie operazioni del flusso di processo, assicurando la qualità e la precisione richieste dal cliente nel rispetto dei tempi e dei costi, funzionalmente con le varie aree aziendali. Il pacchetto clienti che costituisce il mio account è costituito principalmente da clienti Major come Universal Music UK e Warner Music International. La mia lunga esperienza mi consente di gestire progetti di packaging anche molto complessi di artisti di livello internazionale. Alcuni di questi sono mostrati qui nei contenuti multimediali. My job is to guarantee an optimal management of the orders through their various steps, from the economical proposal, the acquisition, until the shipment, ensuring that the various operations of the process flow are checked, granting the quality and precision required by the customer on lead-times and costs, functionally with the various business areas. The clients included in my account consist mainly of major clients such as Universal Music UK and Warner Music International. With them I have daily contacts about projects of special packaging for worldwide artists (U2 – The Beatles - The Clash etc... ). Some of the titles i have managed are shown here below. Show less



Cisco Systems (In outsourcing)

• Inside Sales Account Manager

  • Aug 2004 - Apr 2005

  In Cisco Systems my job was to supply business and technical advice to 250 mid-market companies based in the North-Eastern part of Italy that made my account list, to lead them through the implementation of their company network. An important part of the job was the coordination with Cisco partners and distributors to improve the effectiveness of the deals to get to the closure of the deal and consequently to achieve the quarterly budget. In Cisco Systems my job was to supply business and technical advice to 250 mid-market companies based in the North-Eastern part of Italy that made my account list, to lead them through the implementation of their company network. An important part of the job was the coordination with Cisco partners and distributors to improve the effectiveness of the deals to get to the closure of the deal and consequently to achieve the quarterly budget.



TNT

• Netherlands
• Freight and Package Transportation
• 700 & Above Employee

• Inside Sales Account Manager

  • May 2003 - Aug 2004

  The main target of the job was the administration of a portfolio of 1150 customers, with the goal of achieving a quarterly budget by acquiring a new customer per day and the loyalty of existing ones, referring directly to the sales area manager. The first contacts were mainly made on the phone, and if necessary we could ask the intervention of the field sales agent to sign the contract. The number of outgoing telephone calls required by the head-quarter was at least 50 per day. The main target of the job was the administration of a portfolio of 1150 customers, with the goal of achieving a quarterly budget by acquiring a new customer per day and the loyalty of existing ones, referring directly to the sales area manager. The first contacts were mainly made on the phone, and if necessary we could ask the intervention of the field sales agent to sign the contract. The number of outgoing telephone calls required by the head-quarter was at least 50 per day.