Giuliana Del Vecchio
Customer service coordinator for the French market at Metsä Board- Claim this Profile
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Italien Native or bilingual proficiency
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Français Native or bilingual proficiency
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Anglais Full professional proficiency
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Néerlandais Limited working proficiency
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Allemand Limited working proficiency
Topline Score
Bio
Experience
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Metsä Board
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Finland
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Paper and Forest Product Manufacturing
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500 - 600 Employee
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Customer service coordinator for the French market
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Nov 2021 - Present
Handling and follow-up of customers' enquiries and orders, handling customer service complaints and providing appropriate corrective actions, monitoring stock level and age, keeping customers' database up-to-date Handling and follow-up of customers' enquiries and orders, handling customer service complaints and providing appropriate corrective actions, monitoring stock level and age, keeping customers' database up-to-date
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Hitaltech - The Experts in Connecting Technologies
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Belgium
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Sales Administration
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Jan 2015 - Nov 2021
Stock management, sales order processing, price offers, complaints handling, customer service Stock management, sales order processing, price offers, complaints handling, customer service
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Questel - MultiLing
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United States
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Legal Services
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1 - 100 Employee
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Translator and reviser
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Sep 2011 - Sep 2015
Translator and reviser of EU Trademarks Translator and reviser of EU Trademarks
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Freelance translator and language trainer
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2008 - Sep 2015
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Suomalais-venäläinen koulu
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Helsinki, Finland
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Comenius assistant - Italian language teacher
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Oct 2012 - Mar 2013
Assistantship through the European program Comenius in the Finnish Russian School in Helsinki. My main task was to assist the teachers of French, English, German and Finnish as foreign language in their everyday work for pupils of primary, secondary and upper seconday school. Moreover, I organised different Italian language clubs for kids from the age of 6 to 11, for teachers, and several workshops about Italian language and culture. Apart from my role of assistant, I've worked as teacher of Italian language for the upper seconday school.
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Translation and administrative assistant
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Oct 2010 - Jan 2012
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BNY Mellon
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United States
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Financial Services
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700 & Above Employee
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Tax assistant
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Jul 2009 - Jun 2010
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DZS
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Book and Periodical Publishing
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1 - 100 Employee
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Proofreader
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Jan 2008 - Apr 2009
Proofreading of a Slovenian-Italian-Slovenian dictionary Proofreading of a Slovenian-Italian-Slovenian dictionary
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Education
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Università degli Studi di Napoli 'L'Orientale'
Master's degree, Slovenian language and literature, Finnish language and literature, philology -
Università degli Studi di Napoli 'L'Orientale'
Bachelor of Arts (BA), Comparative languages, Eastern European languages -
Liceo Linguistico (progetto Brocca) in Afragola (Naples)
Foreign Languages and Literatures, General -
Brussels Invest & Export
Import-Export employee training