Giuliana Del Vecchio

Customer service coordinator for the French market at Metsä Board
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Contact Information
us****@****om
(386) 825-5501
Location
BE
Languages
  • Italien Native or bilingual proficiency
  • Français Native or bilingual proficiency
  • Anglais Full professional proficiency
  • Néerlandais Limited working proficiency
  • Allemand Limited working proficiency

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Experience

    • Finland
    • Paper and Forest Product Manufacturing
    • 500 - 600 Employee
    • Customer service coordinator for the French market
      • Nov 2021 - Present

      Handling and follow-up of customers' enquiries and orders, handling customer service complaints and providing appropriate corrective actions, monitoring stock level and age, keeping customers' database up-to-date Handling and follow-up of customers' enquiries and orders, handling customer service complaints and providing appropriate corrective actions, monitoring stock level and age, keeping customers' database up-to-date

    • Belgium
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Sales Administration
      • Jan 2015 - Nov 2021

      Stock management, sales order processing, price offers, complaints handling, customer service Stock management, sales order processing, price offers, complaints handling, customer service

    • United States
    • Legal Services
    • 1 - 100 Employee
    • Translator and reviser
      • Sep 2011 - Sep 2015

      Translator and reviser of EU Trademarks Translator and reviser of EU Trademarks

    • Freelance translator and language trainer
      • 2008 - Sep 2015

    • Comenius assistant - Italian language teacher
      • Oct 2012 - Mar 2013

      Assistantship through the European program Comenius in the Finnish Russian School in Helsinki. My main task was to assist the teachers of French, English, German and Finnish as foreign language in their everyday work for pupils of primary, secondary and upper seconday school. Moreover, I organised different Italian language clubs for kids from the age of 6 to 11, for teachers, and several workshops about Italian language and culture. Apart from my role of assistant, I've worked as teacher of Italian language for the upper seconday school.

    • Translation and administrative assistant
      • Oct 2010 - Jan 2012

    • United States
    • Financial Services
    • 700 & Above Employee
    • Tax assistant
      • Jul 2009 - Jun 2010

    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Proofreader
      • Jan 2008 - Apr 2009

      Proofreading of a Slovenian-Italian-Slovenian dictionary Proofreading of a Slovenian-Italian-Slovenian dictionary

Education

  • Università degli Studi di Napoli 'L'Orientale'
    Master's degree, Slovenian language and literature, Finnish language and literature, philology
    2006 - 2008
  • Università degli Studi di Napoli 'L'Orientale'
    Bachelor of Arts (BA), Comparative languages, Eastern European languages
    2003 - 2006
  • Liceo Linguistico (progetto Brocca) in Afragola (Naples)
    Foreign Languages and Literatures, General
    1998 - 2003
  • Brussels Invest & Export
    Import-Export employee training
    2014 -

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