Experience

DUE EFFE S.P.A.

• Italy
• 1 - 100 Employee

• Export Department

  • Mar 2017 - Present

  Due Effe S.p.A. produces articles for the ironing and washing industry. The company is a manufacturer of professional steam irons and dry irons, ironing and steam brushes, steam guns and “All Steam” irons, without any electrical components. Moreover it produces motor-driven and vacuum pumps for professional washing.I am working in the commercial department - export division, taking care of foreign customers' orders and needs. Due Effe S.p.A. produces articles for the ironing and washing industry. The company is a manufacturer of professional steam irons and dry irons, ironing and steam brushes, steam guns and “All Steam” irons, without any electrical components. Moreover it produces motor-driven and vacuum pumps for professional washing.I am working in the commercial department - export division, taking care of foreign customers' orders and needs.



Macron

• Italy
• Retail
• 200 - 300 Employee

• Sales office Account

  • Jun 2014 - Feb 2017

  From June 2014 until February 2017 I worked in the sales department of Macron, dealing with customers' orders and supporting dealers in the activities related to the commercial process. My core competence areas were the Netherlands, Belgium, Scotland, Germany, Austria and Switzerland, although each geographic region was followed crosswise. I daily managed with complications related to deliveries, missing or faulty goods, customers' questions and concerns, solving urgent problems and giving ongoing support to the Area Managers. A significant part of my job was related to customized orders. I also translated documents, cooperating with colleagues to provide a high-quality service.



BolognaFiere

• Events Services
• 1 - 100 Employee

• Trainee: 2014 Bologna Children’s Book Fair Show Office

  • Nov 2013 - Apr 2014

  I was giving support to the organisational and admnistrative office of the Children’s Book Fair. Among all activities I was updating the exhibitors’ and visitors’ databases, I was permanently taking care of foreign exhibitors, visitors and agents (e.g. for visa requests) also giving information about services and utilities of the fair. I gave support to the office for logistics and planning of side-events (meetings, conferences), and I also cooperated to prepare the final directories (editing and translating), to update programmes, promotional documents and websites. During the fair I gave direct support to foreign exhibitors of the Bologna Licensing Trade Fair.



Gambro Hospal S.p.A.

• 1 - 100 Employee

• Trainee: Reception - administrative and secretarial operator

  • Jun 2013 - Oct 2013

  I supported and helped in the activities of different offices. Firstly at the Reception, where I was receiving and assisting Italian and international guests and taking care of the phone switchboard, as well as faxes, mails, orders and reservations. Secondly I gave substantial support to the HR manager by translating, preparing internal communications, controlling and storing documents, helping with employees’ selection processes. Finally I assisted the General Affairs office with translations, organizing meetings, booking business travels.



Cofimp

• Italy
• Education Administration Programs
• 1 - 100 Employee

• Trainee: support worker for language courses organization

  • Dec 2012 - Feb 2013

  I contributed to organize and handle with the language business courses as well as preparing educational, informative material and promotional papers. I carried out other activities such as helping with employees’ selection processes and writing final evaluation reports. I contributed to organize and handle with the language business courses as well as preparing educational, informative material and promotional papers. I carried out other activities such as helping with employees’ selection processes and writing final evaluation reports.