Giulia Guariglia

Client Advisor at Body Harmonics
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Contact Information
us****@****om
(386) 825-5501
Location
Canada, CA
Languages
  • English Full professional proficiency
  • Portuguese Native or bilingual proficiency
  • Spanish Elementary proficiency

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Credentials

  • Ontario's Travel Regulator
    Travel Industry Council of Ontario (Ontario's Travel Regulator)
    Apr, 2019
    - Nov, 2024

Experience

  • Body Harmonics
    • Canada
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Client Advisor
      • Nov 2019 - Present

      - Manage client payments and accounts.- Manage all aspects of private and group classes on a day-to-day basis (registration, recommendations, feedback, changes, special requests, etc).- Perform financial closeout procedure.

    • Marketing Communications Associate
      • Jul 2020 - Present

      - Prepare consolidated key metrics report, analysis andrecommendations based on insights (monthly, quarterly, annually).- Assist with weekly campaign set-up.- Respond to client questions and concerns, resolve customer complaints and escalate issues appropriately.

  • Tourism Industry Association of Ontario
    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Special Projects
      • Jan 2020 - Apr 2020

  • Leave it T.O. us Inc.
    • Event Assistant
      • Apr 2019 - Feb 2020

      - Assisted with the execution of various aspects of special events such as conferences, awards ceremonies, fundraising, etc.- Ensured the operational efficiency and maintenance of designated areas.- Contributed to a positive guest experience. - Followed protocol and instructions of event management. - Assisted with the execution of various aspects of special events such as conferences, awards ceremonies, fundraising, etc.- Ensured the operational efficiency and maintenance of designated areas.- Contributed to a positive guest experience. - Followed protocol and instructions of event management.

  • Core Event Staff Ltd
    • Event Assistant
      • Mar 2016 - Feb 2020

      - Assisted with the execution of various aspects of special events such as conferences, awards ceremonies, fundraising, etc.- Ensured the operational efficiency and maintenance of designated areas.- Contributed to a positive guest experience. - Followed protocol and instructions of event management. - Assisted with the execution of various aspects of special events such as conferences, awards ceremonies, fundraising, etc.- Ensured the operational efficiency and maintenance of designated areas.- Contributed to a positive guest experience. - Followed protocol and instructions of event management.

  • Mais Lentes Ópticas
    • Administrative Assistant
      • Feb 2012 - Dec 2013

      - Leaded supplier management (e.g., inventory counts, supplier sourcing, ordering of inventory, etc).- Responded to client questions and concerns, resolved customer complaints and escalated issues appropriately.- Performed financial closeout procedure. - Leaded supplier management (e.g., inventory counts, supplier sourcing, ordering of inventory, etc).- Responded to client questions and concerns, resolved customer complaints and escalated issues appropriately.- Performed financial closeout procedure.

Education

  • Ryerson University - G. Raymond Chang School of Continuing Education
    Certificate Program, Strategic Marketing
    2020 - 2022
  • George Brown College
    Diploma, Tourism and Hospitality Management
    2018 - 2020
  • Burnhamthorpe Collegiate Institute
    Ontario Secondary School Diploma, Adult Learning Centre
    2017 - 2018

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